Green Mile Bedding Ltd Reviews 

169
TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Considering 41 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the product's quality and its excellent absorbency, noting how well it performs. Many people highlight the efficiency and speed of the delivery service, often receiving their orders quickly. Reviewers also appreciate the overall good service and communication from order to delivery, making the process smooth. The product is often noted for being well-packed and easy to use or muck out, simplifying daily tasks. Consumers find the ordering process straightforward and hassle-free, contributing to a positive experience. Many customers express satisfaction with the product's effectiveness for various animals, indicating its versatility.

What people talk about most

Product

Customers consistently note positive experiences with the product, praising its absorbency and ease of use,... See more

Delivery service

Users describe positive interactions with delivery service, frequently highlighting quick and efficient... See more

Quality

People report positive experiences with product quality, consistently praising its absorbency and ease of... See more

Order

Clients share positive opinions on order, with many reviewers highlighting the ease of placing orders and the... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I liked the product which is well packed in a reasonable sized bale which is loaded on a pallet & well covered from the weather. Kept outside it all weathers the bales are always dry & tightly packed.... See more

Rated 5 out of 5 stars

Does what it says it does and it is also good for making mulch once used. Great service and delivery. Will definitely continue to use rather than straw or shavings going forward. Be great if there was... See more

Rated 5 out of 5 stars

Overall great, arrived quickly etc. We love this bedding at the rescue for our rabbits. Only issue was that the delivery company wasn't notified that we needed a small lorry due to limited access, but... See more

Rated 5 out of 5 stars

Great product, just tried a few bales and very good absorbency , we will be using green mile from now on. Good size heavy bales last longer than our existing brand, a little bit more expensive but m... See more


Company details


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4.7

Excellent

TrustScore 4.5 out of 5

169 reviews

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Hasn’t replied to negative reviews

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4.7

All reviews

(169)

38 reviews in the last 12 months

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Rated 5 out of 5 stars

I thoroughly recommend Green Mile…

I thoroughly recommend Green Mile Bedding! Great customer service and a fantastic product - I would not use any other type of bedding for my horse. It is very absorbent, dust and odour free and easy to clear.

February 20, 2024
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Reply from Green Mile Bedding Ltd

Wow, so pleased to know you love it as much as we do. Thank you for your review :)

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Rated 1 out of 5 stars

Delivery was great

Delivery was great. I was recommended cardboard bedding by vet for asthmatic horse but this product is extremely dusty, worse than shavings. When I opened the bale a dust cloud came out. Horse coughed worse than ever has. Wouldn’t use again.

March 23, 2024
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Rated 4 out of 5 stars

So far so good!

I ordered the trial pallet of 9 bales. Notified of acknowledgement of the order and an expected date for delivery. Delivery sadly was a bit of a nightmare - ETA time kept changing all through the day and not in a good way! It finally arrived at 5.45pm (original ETA was 1.45-15.45 and I'd asked to be advised 30 mins out. This didn't happen. It was pure chance that I was already there when they finally rocked up. The guys delivering were helpful and friendly though. The delivery side isn't the fault of Greenmile and I understand that but it did affect the experience as a whole.
The bedding itself was put down (3 bales used) 2 days later. He has EVA matting which I LOVE. So easy to keep clean. The Greenmile shred makes a fabulous soft but supportive bed and my horse seems to like it! He's a big lad but 3 bales provided a good supportive bed for him. So much so in fact that he's changed his really messy ways literally overnight! He was on straw and his bed was always well churned up overnight and a minimum 30 min job to muck out. With the cardboard he has chosen certain places (mainly towards the front) around the edge to 'deposit' and the main part of his mattress is virtually dropping free and has barely moved! Within minutes of him going in for the first time he dropped and rolled which I took to be a test and approval exercise! It takes me 10 mins to muck out, then quick sweep up fluff and tidy ensuring good banks. Doesn't stick to rugs or mane/tail unlike shavings which I hate! Wet patch will be coming out tomorrow (day 3) and I anticipate 1/2 bale maybe less to replace what comes out. It's lovely to work with, my metal rounded prong shavings fork is PERFEC|T for the job the bits just sieve through and there is barely any waste that 'clings'. Easy to brush clumped bedding from hooves (barefoot). Big thumbs up. If I'm being very picky there are quite a lot of larger pieces of cardboard that must have missed the shredder but that doesn't affect anything. So far, I'm pleased, he's seeming to love it and the only criticism really is the delivery side which as mentioned, is out of Greenmile's control. BTW free delivery is a HUGE bonus I just hope next time they're having a better day and they follow the customer's instructions LOL

February 5, 2024
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Reply from Green Mile Bedding Ltd

Thank you so much for this review its very helpful and i shall be passing on your experience with regards to delivery as to find our what happened and of course try to stop this happening again but thank you for being so understanding. |

Rated 5 out of 5 stars

Very pleased

Very pleased, with this product, Easy to handle bales and great service

January 21, 2024
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Reply from Green Mile Bedding Ltd

Thank you :)

Rated 5 out of 5 stars

Great product easy ordering and delivery

Great communication.
Fantastic product.
Easy to muck out and absorbs smells really well.
Delivery went well and helpful driver.
Will be ordering regularly.
So far so good, with pony who has history of asthma and heaves.

January 18, 2024
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Reply from Green Mile Bedding Ltd

This is so lovely to hear and thank you so much for your review :)

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Rated 5 out of 5 stars

Good customer service

Good customer service, bedding has made horse much drier

January 8, 2024
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Reply from Green Mile Bedding Ltd

This is great to hear thank you :)

Rated 5 out of 5 stars

First delivery of horse bedding from Green Mile

The communication between myself and green milewas excellent. My e mail asking if they knew when my order would be delivered was responded to within 2 hours. The haulage firms communication was also excellent telephoning to ask if I would be in and that he would be half an hour.
He arrived as indicated, was polite, helpful and put the pallet where I wanted it. Excellent all round
Thank you very much

January 2, 2024
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Reply from Green Mile Bedding Ltd

Thank you so much for your wonderful review :)

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Rated 5 out of 5 stars

Awesome customer service

In was caught short with bedding and even though they were closed for the Christmas break they rustled up a pallet load for me and got it delivered. Awesome customer service

December 29, 2023
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Reply from Green Mile Bedding Ltd

So pleased we could help :) Thank you for this wonderful review

Rated 5 out of 5 stars

Excellent customer service

Excellent customer service. Just switched to the product & so far so good.

December 15, 2023
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Reply from Green Mile Bedding Ltd

So glad you have joined Team GM :) Thank you for your review :)

Rated 5 out of 5 stars

I have been using this bedding now for…

I have been using this bedding now for a week and my horse has not coughed once since having this bedding down.it is very easy to muck out. So far so good.
Very helpful company and delivery was very easy.

December 30, 2023
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Reply from Green Mile Bedding Ltd

So pleased you have found our bedding is helping you so much :) Thank you so much for your review :)

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Rated 5 out of 5 stars

Great service

Great service from ordering through to delivery. The communication each step of the way is excellent.

December 15, 2023
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Reply from Green Mile Bedding Ltd

Thank you so much for this wonderful review.

Rated 5 out of 5 stars

Excellent service

Excellent service ! Ordered my trial pallet at London Horse Show and within a few days it is delivered on my yard. I specially liked the updates about the order processing.

I will leave a review later about how the carton bedding will stand compared to Micanthus pellets and Rapabsorb.

December 14, 2023
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Reply from Green Mile Bedding Ltd

Yey so glad you liked us at london and you bedding arrived so quick. Please do let us know how your finding it.

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