Reply from Green Motion Car and Van Rental - Green Motion Bodrum Airport
Thank you for your feedback. We’re glad the vehicle handover in Bodrum was quick.
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Company details
Written by the company
Green Motion operates a car rental desk at Bodrum Airport (BJV), serving travellers arriving in and departing from Bodrum, Turkiye. The desk is based inside the airport terminal. After landing, head to the Domestic Arrivals Hall, where the Green Motion office is located. If you need help finding it, call the branch using the number given in the branch details on this page. Desk opening hours (local time): every day 08:00–20:00, including public holidays.
Why rent with Green Motion
Written by the company
- Cars and vans for every trip
- From city cars to 7-seaters and commercial vans, with lower-emission and electric models at many locations.
- Know what you need before you go
- You'll need a credit card in the main driver's name for the deposit, plus your driving licence. The deposit amount and accepted cards are shown before you pay.
- No surprises at the counter
- Optional cover and extras are listed at booking, so you can compare what's included before you reach the counter.
Something not right with your rental?
Our customer care team will look into it personally
If your rental didn't go the way it should have, we want to put it right. Email our customer care team at ics@cs.greenmotion.com and include:
• your booking reference
• the location you rented from
• a short summary of what happened, plus any photos or receipts
This lets our head office team review your rental record with the branch straight away, rather than coming back to you with questions. Deposit, charge and damage queries are all handled by the same team.
Thank you for telling us. Every review on this page is read, and your feedback goes back to the branch team so we can keep improving.
Contact info
Bodrum Airport, Domestic Arrivals Hall, Bodrum, Turkey
- 0090 8503031608
10% off when you book direct
3.3
Average
2 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Adds charges for Insurance AFTER the…
Adds charges for Insurance AFTER the rental!!
Greenmotion Turkey in Bodrum Milas Airport
After refusing to take their additional insurance,, and they DID understand that i didnt want it .. i made myself very clear! . This company billed me for 'extra insurance' AFTER the rental period was over. Clearly there is no insurable risk after a the car is returned and withholding this amount form my returnable deposit is tantamount to fraud . When Asked for them by booking.com ( who really wanted nothing to do with it even though it was booked through them!) The company produced unsigned invoices dated after the car was returned .. what justification do they have for taking my money !! FUMING
UPDATE ,THESE FRAUDSTERS ARE STILL SENDING ME BILLS FOR INSURANCE I CATEGORICALLY REFUSED .. THE RESPONSE FROM GREENMOTION ON TRIP ADVISOR IS EMPTY PLATITUTUDES . With all the really negative reviews here i am surprised that an insurance obudsman in each respective company has not investigated this company and their practices !! I can only hope that a potential renter reads these reviews and avoids being defrauded bt GreenMotion
October 9, 2025
Unprompted review
Reply from Green Motion Car and Van Rental - Green Motion Bodrum Airport
I’m sorry you have had to challenge an insurance charge after your Bodrum rental. We understand that you say you declined the additional cover and that the invoices and deposit deduction have not answered your concern. Please send our customer service team your booking reference, the rental agreement and the invoices so the sequence of charges can be reviewed and explained in writing.
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.