GreenPan UK Reviews 

742
TrustScore 3 out of 5

3.1

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Rated 2 out of 5 stars

Unfortunately i bought Greenpan 24 cm And i was very happy about it i bought it for 150£ or more from john lowis and i used it for first time yesterday i cocked a raw chicken (whole) but seems like... See more

Rated 1 out of 5 stars

I first saw these on GBBO which makes sense, as 10 weeks of the season is well within the 12 weeks it took for the non stick coating on these to fail, despite following the care instructions to the l... See more

Rated 5 out of 5 stars

These pans are amazing - I wouldn’t use any others for my family, since understanding how bad those Teflon and Teflon style coatings are. We constantly had chipping of our pans so replaced all of the... See more

Company replied

Rated 5 out of 5 stars

Best customer service I've received in a while. I've contacted Greenpan team via warranty form on their website as non-stick coating had started to peal off on two of my pans. Couple of hours later I... See more

Company details

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Written by the company

Our health is the most precious thing we have. GreenPan™ is passionate about healthy cooking. We launched our ceramic coated pans in 2007, and have seen millions of consumers joining the ceramic revolution. GreenPan™ has changed the material which family


Contact info

  • Lower Guildford Road 102, GU21 2EP, Knaphill, United Kingdom

  • greenpan.co.uk

3.1

Average

TrustScore 3 out of 5

742 reviews

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3.1

All reviews

(742)

8 reviews in the last 12 months

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Rated 5 out of 5 stars

The perfect non-stick chef's pan

A perfect pan for smaller quantities that I bought specifically for its non-stick surface and size to make scrambled eggs, porridge etc. i.e. all the very sticky things that require a lot of washing up. I am thrilled with it as it's a completely safe form of non-stick and does exactly that. It also arrived very quickly which was a bonus.

January 30, 2024
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Reply from GreenPan UK

Dear, thank you for this nice compliment. Enjoy cooking! The Greenpan consumer care team.

Rated 5 out of 5 stars

Very easy to clean

Very easy to clean. The food tastes really good when you cooked on these pans. Thank you.

January 22, 2024
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Reply from GreenPan UK

Dear, thank you for this nice compliment. The Greenpan consumer care team.

Rated 1 out of 5 stars

Good products, poor product description and customer experience

Good products, however latest order didn't match the description on the website. Worse, i requested a return on 11 Jan and still awaiting.

January 3, 2024
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Reply from GreenPan UK

Dear, how unfortunate that you are having this experience with your item. Our consumer care team already contacted you to resolve this quickly and appropriately for you. The Greenpan consumer care team.

Rated 5 out of 5 stars

Good slow cooker

Have only used it once but worked well and very simple controls

January 29, 2024
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Reply from GreenPan UK

Dear, thank you for this nice compliment. The Greenpan consumer care team.

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Rated 5 out of 5 stars

Makes cooking a real pleasure

Very quick delivery and very well packed. Superb quality products

January 26, 2024
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Reply from GreenPan UK

Dear, thank you for this nice compliment. Enjoy cooking! The Greenpan consumer care team.

Rated 5 out of 5 stars

Great product

Great product. delivery and packaging all good.

January 17, 2024
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Reply from GreenPan UK

Dear, thank you for this nice compliment. Enjoy cooking! The Greenpan consumer care team.

Rated 5 out of 5 stars

These pans are amazing

These pans are amazing - I wouldn’t use any others for my family, since understanding how bad those Teflon and Teflon style coatings are. We constantly had chipping of our pans so replaced all of them with Greenpans - haven’t looked back. Beautiful design, feels like will last a very long time and service really good.
Wonderful product.

January 17, 2024
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Reply from GreenPan UK

Dear, thank you for this nice compliment. Enjoy cooking! The Greenpan consumer care team.

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Rated 5 out of 5 stars

Customer service is very good

Customer service is very good. Sometimes a little slow in replying to emails, but the out come which was to send replacement frying pans free of charge, I am extremely pleased with.

January 16, 2024
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Reply from GreenPan UK

Dear, thank you for this nice compliment. The Greenpan consumer care team.

Rated 1 out of 5 stars

Poor Quality coating - worthless warranty

Bought the Treviso 10 piece set and after 12 weeks the non stick has failed on both frying pans despite following the usage instructions. Greenpan not interested in any warranty claims. Avoid this brand and spend your money elsewhere.

January 29, 2024
Unprompted review
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Reply from GreenPan UK

Dear Tony, how unfortunate that you are having this experience with your item. Our consumer care team will contact you to resolve this quickly and appropriately for you. The Greenpan consumer care team.

Rated 5 out of 5 stars

Quality product

The quality of GreenPan products is clear. Highly recommended for anyone who wants to invest in durable kitchen equipment.

January 23, 2024
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Reply from GreenPan UK

Dear, thank you for this nice compliment. The Greenpan consumer care team.

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Rated 5 out of 5 stars

I like it

I like it wonderful

January 23, 2024
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Reply from GreenPan UK

Dear Nilay, thank you for this nice compliment. The Greenpan consumer care team.

Rated 5 out of 5 stars

Very good quality & good design pans

Very good quality & good design pans, in cheery colours, so glad I heard about Green Pan to invest in.

January 16, 2024
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Reply from GreenPan UK

Dear Rosalind, thank you for this nice compliment. The Greenpan consumer care team.

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Rated 5 out of 5 stars

Great products at a great price

Great products at a great price. I had a few Greernpan pots already but I needed to add to these and it was always going to be more Greenpan. They are easy to use and so very easy to clean. I consider them to be a great investment

January 17, 2024
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Reply from GreenPan UK

Dear, thank you for this nice compliment. The Greenpan consumer care team.

Rated 5 out of 5 stars

Valencia set

Great product at a great price with a great delivery.

January 22, 2024
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Reply from GreenPan UK

Dear, thank you for this nice compliment. The Greenpan consumer care team.

Rated 5 out of 5 stars

Very good customer service!

Very good customer service. I ordered 2 Barcelona Evershine Frying Pans. One had damaged coating on the rim of the pan. Contacted customer services via their webpage and attached fotos of the damaged pan. This was a very straightforward process.
Received an automated response with a ticket number straight after and a very friendly response (Laure) only a few days later with apologies and the confirmation that a new pan was already on the way. New pan arrived a couple of days later. What more can you ask for?

January 22, 2024
Unprompted review
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Reply from GreenPan UK

Dear Susanne, thank you for this nice compliment. Enjoy cooking! The Greenpan consumer care team.

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