Banner for GreenPath Financial Wellness

GreenPath Financial Wellness Reviews 

581
TrustScore 4.5 out of 5

4.6

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Looking at 560 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the dedicated staff for being exceptionally compassionate, knowledgeable, and incredibly patient throughout the entire financial journey. People note that the overall service makes managing debt much easier and less stressful while providing clear, practical guidance from supportive professionals. Reviewers show how welcoming and respectful the interactions are, helping build confidence during difficult economic times. Some reviewers were not happy with payment handling, mentioning occasional delayed transactions or frustrating communication hurdles when reaching customer support agents. A few other people also felt that getting updates regarding specific creditor agreements and statements required extra effort.

What people talk about most

Staff

Reviewers mention positive feedback about staff, consistently describing team members as friendly,... See more

Customer service

Users describe positive interactions with customer service, noting that representatives are consistently... See more

Service

Consumers find service to be positive and helpful for managing financial struggles. Reviewers report that... See more

User experience

Clients share positive opinions on user_experience, finding the overall process exceptionally smooth,... See more

Payment

Customers consistently note ambiguous experiences with payment, reflecting a high level of disagreement. Many... See more

Reviews shaping this summary

Rated 5 out of 5 stars

The process to becoming less stressed was so quick and easy. I made one phone call and within 20 minutes Britney had taken all my information on debts, income, monthly bills. A few minutes later she h... See more

Rated 5 out of 5 stars

Amazing. All my questions answered. This service has paid for itself and I’ve only just started. My first proposal accepted as is and the money I’m saving on just this one account covers green paths t... See more

Rated 5 out of 5 stars

Getting started with GreenPath was made easy by the great staff. They are so upbeat, so helpful, so encouraging. Communication is great; the client portal is well-organized. I could always talk to... See more

Rated 5 out of 5 stars

I was very impressed with service I received and the knowledge of the Greenpath employee whom I spoke with. I did not feel pressured into signing up for the service and was provided excellent options.... See more


Company details

  1. #129 of 188 best companies in Financial Consultant
  2. #91 of 171 best companies in Alternative Financial Service
  3. #24 of 32 best companies in Debt Relief Service
  4. #9 of 12 best companies in Financial Planner
  5. #153 of 251 best companies in Non-Bank Financial Service

About GreenPath Financial Wellness

Written by the company

Background image

PAY OFF DEBT & SAVE MORE

A 60 Year National Nonprofit

Written by the company

GreenPath Financial Wellness is a national nonprofit that empowers people to lead financially healthy lives. Since 1961, we’ve supported individuals and families with trusted financial guidance and personalized plans to manage debt and achieve long-term financial stability.
Our certified financial counselors provide free, confidential support tailored to each person’s situation—whether you’re dealing with credit card debt, navigating rising costs, or simply looking for a clear path forward. We take a compassionate, judgment-free approach, meeting you where you are and helping you take meaningful steps toward your goals.
What We Offer
- Free financial counseling and budgeting guidance
- Debt management plans designed to simplify payments and reduce interest
- Credit report reviews and education to help you understand and build your credit
- Housing counseling, including foreclosure and rental support
Partner You Can Trust
GreenPath is a member of the National Foundation for Credit Counseling (NFCC), a HUD-approved housing counseling agency, and holds an A+ rating with the Better Business Bureau. With more than 60 years of experience, we’re committed to transparency, education, and empowering you to make confident financial decisions.

Contact info

4.6

Excellent

TrustScore 4.5 out of 5

581 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.6

All reviews

(581)

578 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

I have used this company for over two…

I have used this company for over two years and I have seven late payments on my credit score due to them not paying my creditors on time even after taking my money within the proper payment window each month. Last month they missed a payment so we contacted my creditor and it was disclosed that they were two months behind with the same creditor, but took my money and told me the payment would be made every month. They asked the creditor for a goodwill adjustment due to the error on their part. I haven’t got the adjustment to my creditor score and I was just notified they are late again for the third month in a row on a ~$20 payment. I just reported them to BBB.com again, the attorney general for the state of NH and CFPB. This company is horrible to deal with.

August 4, 2026
Unprompted review
GreenPath Financial Wellness logo

Reply from GreenPath Financial Wellness

Thank you for bringing this to our attention. We’ll share your feedback with the team best positioned to review it and we’d appreciate the chance to learn more about what happened and review your concerns with you directly. For your security and privacy, any documents or sensitive information can be submitted through our Secure Contact Portal. We look forward to discussing your concern.

Rated 1 out of 5 stars

They waited until I already signed up…

They waited until I already signed up to tell me that one of the companies couldn’t be put into the package.

July 27, 2026
GreenPath Financial Wellness logo

Reply from GreenPath Financial Wellness

Thank you for taking the time to leave a review.

We're sorry to hear that your experience didn't fully meet your expectations. Some creditors are more willing to work with us than others and because they control their polices we are not always aware of changes. We are happy to help guide you towards other options if you are still seeking assistance.

Rated 3 out of 5 stars

It was very detailed and the…

It was very detailed and the information was presented in a satisfactory way.

July 28, 2026
GreenPath Financial Wellness logo

Reply from GreenPath Financial Wellness

Hi Keith,
Thank you for your review.
We're glad your first experience with GreenPath was a positive one. Taking that first step is often the hardest part, and we're happy our team was able to provide helpful information and guidance.
Thank you for giving us the opportunity to help.
The GreenPath Team

Rated 5 out of 5 stars

I was very impressed with service I…

I was very impressed with service I received and the knowledge of the Greenpath employee whom I spoke with. I did not feel pressured into signing up for the service and was provided excellent options. Thank you!!!

July 27, 2026
Rated 5 out of 5 stars

Chanda was extremely thorough

Chanda was extremely thorough. The experience was very informative but personal. It made the whole experience much easier! Will definitely recommend the Nashville office to any of my friends and family.

July 24, 2026
Rated 2 out of 5 stars

Overwhelmed

The amount of information was overwhelming and it was hard to get customer service to answer the phone to ask questions.

July 16, 2026
GreenPath Financial Wellness logo

Reply from GreenPath Financial Wellness

We're sorry to hear that the experience did not meet your expectations. Every financial situation is unique, and we'd like opportunity to help you make an informed decision.

Your feedback is valuable and will be shared with the appropriate team for review. Input like yours helps us continue evaluating how we explain options, set expectations, and support our clients throughout their journey.

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look