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GreenPath Financial Wellness Reviews 

579
TrustScore 4.5 out of 5

4.6

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Review summary

Created with AI, based on recent reviews

Evaluating 557 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their helpfulness and positive attitude, making interactions pleasant and productive. Many people highlight the exceptional customer service and the overall ease of the process, appreciating the clear explanations and supportive approach. The service provided is often described as effective in managing debt, offering relief and a straightforward user experience. However, some customers also noted issues with payment processing, including instances where payments were not sent to creditors on time or were incorrectly processed. A few other people also felt that there was a lack of clarity regarding payment responsibilities and concerns about whether their funds were being managed as expected. Additionally, some reviewers mentioned that certain creditors could not be included in their plans or that negotiations were unsuccessful.

What people talk about most

Staff

Clients share positive opinions on staff, frequently highlighting their knowledge, professionalism, and... See more

Customer service

Users describe positive interactions with customer service, highlighting timely, helpful, and courteous... See more

Service

People report positive experiences with service, with many expressing satisfaction and appreciation for the... See more

User experience

Customers consistently note positive experiences with user experience, describing it as informative,... See more

Payment

Consumers find payment experiences to be ambiguous, with many appreciating the ability to lower monthly... See more

Reviews shaping this summary

Rated 5 out of 5 stars

The process to becoming less stressed was so quick and easy. I made one phone call and within 20 minutes Britney had taken all my information on debts, income, monthly bills. A few minutes later she h... See more

Rated 5 out of 5 stars

Amazing. All my questions answered. This service has paid for itself and I’ve only just started. My first proposal accepted as is and the money I’m saving on just this one account covers green paths t... See more

Rated 5 out of 5 stars

I was very impressed with service I received and the knowledge of the Greenpath employee whom I spoke with. I did not feel pressured into signing up for the service and was provided excellent options.... See more

Rated 5 out of 5 stars

Getting started with GreenPath was made easy by the great staff. They are so upbeat, so helpful, so encouraging. Communication is great; the client portal is well-organized. I could always talk to... See more


Company details

  1. #131 of 193 best companies in Financial Consultant
  2. #92 of 174 best companies in Alternative Financial Service
  3. #25 of 33 best companies in Debt Relief Service
  4. #9 of 12 best companies in Financial Planner
  5. #153 of 252 best companies in Non-Bank Financial Service

About GreenPath Financial Wellness

Written by the company

Background image

PAY OFF DEBT & SAVE MORE

A 60 Year National Nonprofit

Written by the company

GreenPath Financial Wellness is a national nonprofit that empowers people to lead financially healthy lives. Since 1961, we’ve supported individuals and families with trusted financial guidance and personalized plans to manage debt and achieve long-term financial stability.
Our certified financial counselors provide free, confidential support tailored to each person’s situation—whether you’re dealing with credit card debt, navigating rising costs, or simply looking for a clear path forward. We take a compassionate, judgment-free approach, meeting you where you are and helping you take meaningful steps toward your goals.
What We Offer
- Free financial counseling and budgeting guidance
- Debt management plans designed to simplify payments and reduce interest
- Credit report reviews and education to help you understand and build your credit
- Housing counseling, including foreclosure and rental support
Partner You Can Trust
GreenPath is a member of the National Foundation for Credit Counseling (NFCC), a HUD-approved housing counseling agency, and holds an A+ rating with the Better Business Bureau. With more than 60 years of experience, we’re committed to transparency, education, and empowering you to make confident financial decisions.

Contact info

4.6

Excellent

TrustScore 4.5 out of 5

579 reviews

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4.6

All reviews

(579)

576 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

I have used this company for over two…

I have used this company for over two years and I have seven late payments on my credit score due to them not paying my creditors on time even after taking my money within the proper payment window each month. Last month they missed a payment so we contacted my creditor and it was disclosed that they were two months behind with the same creditor, but took my money and told me the payment would be made every month. They asked the creditor for a goodwill adjustment due to the error on their part. I haven’t got the adjustment to my creditor score and I was just notified they are late again for the third month in a row on a ~$20 payment. I just reported them to BBB.com again, the attorney general for the state of NH and CFPB. This company is horrible to deal with.

August 4, 2026
Unprompted review
Rated 5 out of 5 stars

I was very impressed with service I…

I was very impressed with service I received and the knowledge of the Greenpath employee whom I spoke with. I did not feel pressured into signing up for the service and was provided excellent options. Thank you!!!

July 27, 2026
Rated 5 out of 5 stars

Chanda was extremely thorough

Chanda was extremely thorough. The experience was very informative but personal. It made the whole experience much easier! Will definitely recommend the Nashville office to any of my friends and family.

July 24, 2026
Rated 2 out of 5 stars

Overwhelmed

The amount of information was overwhelming and it was hard to get customer service to answer the phone to ask questions.

July 16, 2026

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