Still waiting after two weeks and no…
Still waiting after two weeks and no replies to messages. This sums them up (an extract from their automated reply) - they'll punish you if you keep complaining!
"Just a heads up: we work through messages in the order they arrive, so replying again before we’ve had a chance to respond will pop your email to the back of the queue. Sitting tight really is the fastest way to hear back from us."








