greenteaHAWAII Reviews 1,064

TrustScore 4.5 out of 5

4.7

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Evaluating 55 reviews, reviewers overwhelmingly had a great experience with this company. Many customers consistently praise the product for its wonderful and delicious flavors, highlighting its quality and health benefits as a convenient and nutritious option for daily consumption. People appreciate the variety of flavors available and the ease with which the product blends with water, providing steady energy without jitters. The ordering process is described as easy and quick, with many reviewers noting the fast and often free delivery of their orders. However, some customers also noted issues with delivery, mentioning that packages were not received or orders were incomplete. A few other people also felt that the taste of the tea was not to their liking, specifically mentioning a dislike for stevia.

What people talk about most

Product

People report positive experiences with the product, with many expressing their love for its flavors,... See more

Quality

Consumers find quality to be positive, consistently praising the great taste and delicious flavors of the... See more

Order

Reviewers highlight positive aspects of order, with many customers expressing satisfaction with the quick... See more

Delivery service

Clients share positive opinions on delivery service, with many reviewers consistently praising the fast and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I have placed a couple orders to date. The customer service is amazing! Orders arrive quickly with no hassle. Had pleasure of talking with Chris tonight and he was very helpful and courteous. He... See more

Rated 5 out of 5 stars

GTH is the perfect health companion...nutritious, delicious, all Upside, 0 downside, convenient on the go, fun to share and give away. Love its whole story, from origin, to development and growth, and... See more

Rated 5 out of 5 stars

I’ve been drinking Green Tea Hawai’i strawberry pineapple, POG and just discovered my favorite flavor mango pomegranate!! It’s a great way to start off my day. Order arrived quickly amd am very sat... See more

Rated 5 out of 5 stars

Packages not delivered Magically found by usps. I have enjoyed the Mocha flavor in my coffee for close to 10 years. Wonderful flavor, healthy benefits and a quality product. First introduced by... See more


Company details

  1. #19 of 147 best companies in Health and Beauty Shop
  2. #2 of 4 best companies in Food and Beverage Consultant
  3. #34 of 159 best companies in Vitamin and Supplements Store

Written by the company

A functional, instant green tea beverage offering a variety of Hawaiian-inspired natural flavors. Our propriety tea, featuring antioxidant and energizing green tea extract, nootropic L-Theanine, and Polynesian noni fruit, is vegan, low-cal (<10cal), keto-friendly (<2g), and thermogenic (burns fat). greenteaHAWAII celebrated its 14th Anniversary in 2024 and is veteran-owned and made in the USA.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

1K reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Hasn’t replied to negative reviews

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

I have been drinking the green tea POG…

I have been drinking the green tea POG flavor for many years now. Love it and will always be a part of my morning routine

August 24, 2024
greenteaHAWAII logo

Reply from greenteaHAWAII

Aloha Remi, we're so glad you love the POG. We do too! Thanks for the five star review. Mahalo.

Advertisement
Rated 5 out of 5 stars

Great customer service and product.

As soon as i asked questions they got back to me. I am still trying the sample pack and so far so good for me!

August 24, 2024
greenteaHAWAII logo

Reply from greenteaHAWAII

Aloha, Stephanie, thanks for your comment and for this five-star review. We're on Hawaii time, so our response time doesn't always sync. We're glad it worked for you.

Rated 5 out of 5 stars

GREAT TEA

I use HAWAIl green tea every day. They have been extremely helpful with my joining HGT. It does good for my body and helps me relax.
I would recommend Hawaii Green Tea.

August 8, 2024
greenteaHAWAII logo

Reply from greenteaHAWAII

Aloha Dennis, thanks for the five-star review, and we're glad its a great beverage for you. Mahalo

Advertisement
Rated 5 out of 5 stars

energized tea in the AM

I changed over to this energy drink mix because of the lesser caffeine and tasting like iced tea with absolutely no aftertaste! I love the original and the coconut lime. This is my morning ritual!

August 13, 2024
greenteaHAWAII logo

Reply from greenteaHAWAII

Aloha, Franny. I'm sharing this information with our team. We'd like to learn more about your experience and address any technical issues. We will reach out, and I hope we will earn your five-star review in the future.

Rated 5 out of 5 stars

The Best!

They ALWAYS get my order right! And the flavors are AMAZING!!

August 13, 2024
greenteaHAWAII logo

Reply from greenteaHAWAII

Aloha Ariel, thanks for this five-star review. We love that you enjoy the flavors so much and are happy that we got it right! We're human, so from-time-to-time things happen, but it's nice to hear that it's always been right for you. Mahalo!

Rated 5 out of 5 stars

they always send things on time and…

they always send things on time and they usually remind you it is coming. also you can be part of the loyalty thing.

July 28, 2024
greenteaHAWAII logo

Reply from greenteaHAWAII

Aloha Sherwin, thanks for being a long-time customer. We appreciate you!

Advertisement
Rated 4 out of 5 stars

Super fast delivery 💜

I really like them. I ordered the sampler, and I have only tried two different ones so far. They are very light and refreshing. I was shocked at how fast they arrived - I live in Ohio. Thank you! 😊

July 26, 2024
greenteaHAWAII logo

Reply from greenteaHAWAII

Aloha Aurora, thanks so much for your review! The HQ is in O'ahu, but we also have a mainland shipping office to serve our mainland customers promptly. We're so grateful you decided to give our functional, instant, energizing tea a try. We hope you'll take advantage of our follow-up offers!

Rated 3 out of 5 stars

Immediately tried 3 flavors to taste

Immediately tried 3 flavors to taste. Didn’t like them, I do not wish any futures purchases nor subscriptions. Thank you

August 6, 2024
greenteaHAWAII logo

Reply from greenteaHAWAII

Aloha Irene, it's unfortunate that our tea did not suit your palette. We're grateful you chose to give us a three-star instead two or one. Thanks for giving our functional, instant green tea a try.

Rated 5 out of 5 stars

I love their tea 🌟

I love their tea. It's absolutely delicious and what I love even more is their amazing rocket star customer service I ran into some issues this month and they were super pleasant about it and assisted me in like 90 seconds. thanks and big shout out to Chris 🌟🌟🌟

August 12, 2024
Unprompted review
greenteaHAWAII logo

Reply from greenteaHAWAII

Aloha Rose, isn't it excellent that the company's owner is so involved? You don't usually find that with companies these days. We appreciate your five-star review. I'll be sure to share this with Chris. Mahalo!

Rated 5 out of 5 stars

So I was using energy drinks prior to…

So I was using energy drinks prior to the gym as a preworkout pick me up. I wanted to stop and saw the advertisement on IG. I have been using it for a week now and I am extremely happy with the results, I do not crave the energy drink or need them since using your tea. I use it cold 30 mins before my 60 HIIT class in a basic bottle of water. Also the flavors are amazing!!!!!!

August 5, 2024
greenteaHAWAII logo

Reply from greenteaHAWAII

Aloha Michael - wow, this feedback is fantastic! We wish everyone were ready to switch, and reviews like this help. We're so glad you enjoy the flavors - they are pretty awesome! Be sure to check out our Loyaltea membership. Then, you save $20 per box, AND servings are less than $0.92 cents.

Advertisement
Rated 5 out of 5 stars

I love this tea!

I love this tea. It has replaced coffee for me completely!

August 5, 2024
greenteaHAWAII logo

Reply from greenteaHAWAII

Aloha Heather, thanks for the five-star review!

Rated 3 out of 5 stars

Haven’t got my order yet

Haven’t got my order yet. So I’m not sure what they taste like

August 4, 2024
greenteaHAWAII logo

Reply from greenteaHAWAII

Cindy, sorry to hear this. I wonder what the delay could be. I shared your feedback with our team. Thanks for letting us know, and we hope we can earn your five-star review soon!

Rated 2 out of 5 stars

The package came with a big hole in it…

The package came with a big hole in it and half of my order was missing. Send an email to customer service, still waiting for a reply

August 3, 2024
greenteaHAWAII logo

Reply from greenteaHAWAII

Gina, oh no! I have relayed this feedback to the team, and someone will reach out to you to learn more. Thanks for letting us know, and we hope we can earn your five-star review soon!

Rated 5 out of 5 stars

It is the best!…

They are always quick to fill the order and get it out. Their product is like no other. Have been using it for years and the quality remains.

July 15, 2024
greenteaHAWAII logo

Reply from greenteaHAWAII

Judy, this means a lot to us. We, too, feel like we have something special compared to a lot of the unclean ingredient energy drinks out there. Thanks for this five-star review!

Advertisement
Rated 5 out of 5 stars

Love love love the tea!!

Love love love the tea!!
Fast shipping!!

July 15, 2024
greenteaHAWAII logo

Reply from greenteaHAWAII

Aloha Anita, we're so glad you love love love it! Thanks for the five-star review. Mahalo

Rated 5 out of 5 stars

My order came really fast!!!

My order came really fast!!!

July 14, 2024
greenteaHAWAII logo

Reply from greenteaHAWAII

Aloha Lori, thanks for sharing your experience and for this five-star review. Mahalo.

Rated 5 out of 5 stars

Product is wonderful. Delivery method is questionable.

I love your product, but this order got delivered totally mangled and WET through and through. The individual packets are even wet! I haven't tried any to see if the drink is affected, but I am skeptical that it is as good as it should be. Would actually like a replacement order.

July 26, 2024
greenteaHAWAII logo

Reply from greenteaHAWAII

Aloha Carolynn, thanks for letting us know about your experience. Weather + the mailing system can be risky business. We have shared your review with the team. Our customer service has reached out to learn more. We hope we earn a five-star review in the future. Mahalo.

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look