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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the products for their excellent quality and value, often noting that items appear new despite being second-hand. Many appreciate the competitive pricing for authentic Apple accessories and the positive impact of purchasing unwanted items instead of them going to landfill. The service is frequently highlighted as exceptional, with consumers commending the helpful and friendly staff, prompt communication, and efficient handling of orders. However, some customers also noted issues with delivery times, with items arriving later than expected or after a paid-for next-day service. A few other people also felt that the battery life of some used devices was degraded, leading to unstable connections or requiring constant charging, suggesting a need for more thorough battery testing before sale.

What people talk about most

Product

Reviewers mention positive feedback about product quality and authenticity. Customers appreciate the great... See more

Delivery service

Clients share positive opinions on delivery service, frequently highlighting fast and prompt shipping. Many... See more

Price

Reviewers highlight positive aspects of price. Many customers praise the great prices, with some saving a... See more

Quality

Users describe positive interactions with quality. Many customers received products in perfect, as-new... See more

Service

Consumers find service to be positive. Many reviewers praise the excellent and fantastic service, often... See more

Based on these reviews

Rated 5 out of 5 stars

Having previously bought non-Apple ‘compatible’ Watch charging cables that became dangerously hot when used, I thought I would have to bite the bullet and pay Apple’s extortionate price for the real t... See more

Rated 5 out of 5 stars

Ordered a Genuine Apple Lightning to SD Card Camera Reader. The price was extremely cheap and the reader arrived very quickly, in excellent condition, and works perfectly. Good to be able to buy an un... See more

Rated 5 out of 5 stars

Great products, great prices and great comms! Needed a few Genuine Apple accessories and luckily found Greentec. Placed an order for 2 Silcon Touch Keyboards two Mice and a Magsafe cable. Despite bein... See more

Rated 5 out of 5 stars

Sam was extremely helpful with my purchase. With moving to the UK I needed to purchase UK compatible AC adapters for my charging units. Sam explained the different quality available and confirmed the... See more

Company replied


Company details

  1. Distribution Service

Written by the company

Electronic Parts & Accessories Specialists


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

92 reviews

5-star
4-star
3-star
2-star
1-star

Replied to 100% of negative reviews

Typically takes over 1 month to reply

How this company uses Trustpilot

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Rated 5 out of 5 stars

Will order again from here

Will order again from here

Had a little issue with delivery but GreenTec rectified the problem right away and got it sorted, communication was amazing through email.

Thank You

March 26, 2026
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Reply from greentec

Glad we could resolve this for you. We know how frustrating poor communication can be and always happy to liaise with our customers direct.

Rated 5 out of 5 stars

Quite simply above and beyond.

Quite simply, I had an issue with the item and Cathy without further ado sent me a replacement. Can one ask for any more?
No.

March 18, 2026
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Reply from greentec

Glad we could sort this for you.

Rated 5 out of 5 stars

Apple keyboard and mouse

My Apple magic keyboard and mouse arrived the very next day and both are great :)

March 10, 2026
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Reply from greentec

We do try and ensure all orders are posted out as soon as possible. Thank you.

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Rated 5 out of 5 stars

Purchase of GBR AC wall adapters

Sam was extremely helpful with my purchase. With moving to the UK I needed to purchase UK compatible AC adapters for my charging units. Sam explained the different quality available and confirmed the correct product to purchase. They arrived promptly without issue.

March 9, 2026
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Reply from greentec

Glad we could help you out with sourcing the correct adapters

Rated 5 out of 5 stars

trackpad as described

trackpad as described, perfect condition, delivery was super quick and price was great - thank you

February 27, 2026
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Reply from greentec

You're welcome. Anything else we can help with just let us know.

Rated 5 out of 5 stars

Great range of Apple products

Great range of Apple products at keen prices with rapid delivery

February 19, 2026
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Reply from greentec

Thank you. We do try to ensure all orders placed are dispatched same day where possible or next day if placed overnight.

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Rated 5 out of 5 stars

Really happy with all my purchases

Really happy with all my purchases, I have spoken to the company to confirm I’m ordering the correct item, they have been very helpful and my purchases have arrived quickly.
Can’t fault them.

February 9, 2026
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Reply from greentec

Glad we could help and thank you for your continued support

Rated 5 out of 5 stars

Good value

Good value, good quality products, fast delivery

January 14, 2026
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Reply from greentec

Thank you. We do try to ensure all items are despatched within 24 hours

Rated 5 out of 5 stars

Fab company

Fab company. Authentic Apple tech and been dealing with them a couple of years now. Never any issues , happy customer!

December 31, 2025
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Reply from greentec

We appreciate your ongoing support of our business. Happy customers is what we strive for.

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Rated 1 out of 5 stars

I bought a used Apple Magic Keyboard…

I bought a used Apple Magic Keyboard and Magic Trackpad from Greentec, but both devices are almost unusable.

The trackpad shows high battery level, but when I unplug the cable the battery immediately drops to 1–2% and the Bluetooth connection stops working. It only works while connected with a cable.

The same problem happens with the keyboard – wireless connection is unstable or does not work at all.

It is clear that the batteries are degraded. These devices should not be sold without proper battery testing.

Very disappointing experience.

November 21, 2025
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Reply from greentec

We did try and reach out to you with regard to this to try and resolve this issue but have sadly hearing nothing back. The items concerned have not been returned for a replacement or refund. This is a very unusual situation and we would have really liked the opportunity to resolve this for you. Customer satisfaction is at the forefront of our business. We could have resolved this for you if you had contacted us direct.

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Rated 5 out of 5 stars

Excellent service from Greentec

Excellent service, and just as described.

However, Royal Mail 'tracked 48, delivered within 2-3 days' was awful. I was given a delivery date and time slot for the second day after it was posted. Nothing arrived. It was eventually delivered on day four.

November 17, 2025
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Reply from greentec

Thank you. It is unfortunate that your delivery was delayed due to circumstances out of our control.

Rated 5 out of 5 stars

As usual perfect service

As usual perfect service, perfectprice & fast delivery.
many thanks

November 10, 2025
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Reply from greentec

We appreciate your continued support of our business.

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