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greymatterart.com Reviews 2

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TrustScore 3 out of 5

2.9

Collectibles Store
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Company details

  1. Collectibles Store
  2. Hobby Store

Contact info

2.9

Average

TrustScore 3 out of 5

2 reviews

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Rated 1 out of 5 stars

Terrible customer service

Terrible customer service, sent me a damaged item then ghosted me!

Bought an item in January took nearly 7 months to fulfil with very little by way of updates. I tell them I want to cancel the order but they send it anyway so I just accept it.

When item arrives the item is damaged and has a cut in it. I send several e-mails to their e-mail account and instagram and facebook initially replying then ignoring me despite sending photos.

Item clearly made on cheap paper as I merely unroll it carefully and item is already damaged beforehand.

These guys are so unprofessional they sent me a damaged item and then ignored me, buyer beware

January 6, 2022
Unprompted review
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Rated 1 out of 5 stars

Never receive my order (#40234)

Never receive my order (#40234). Ordered at end of June. When I started chasing - they simply blamed their post office and provided no further response to subsequent emails. Seriously unhappy with their lack of service.

September 7, 2022
Unprompted review

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