Gribbon and Pelham Chartered Surveyors Reviews 

534
TrustScore 5 out of 5

5.0

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Review summary

Created with AI, based on recent reviews

Considering 52 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the staff and surveyors for their remarkable professionalism, welcoming attitude, and complete willingness to answer questions clearly. Many reviewers highlight that the team provides thorough guidance and makes complex property information very simple and easy to understand. Consumers also deeply appreciate the prompt communication, exceptionally quick turnaround times, and comprehensive property evaluations delivered without any hassle. People note that the office support is friendly and efficient, ensuring every step of the process runs smoothly. Reviewers consistently state they would gladly recommend these reliable services to others for future needs.

What people talk about most

Staff

Consumers find staff to be positive, professional, and exceptionally helpful throughout the entire process.... See more

Customer service

Reviewers mention positive feedback about customer service, highlighting prompt assistance, fast replies, and... See more

Service

Users describe positive interactions with service, highlighting a quick turnaround and thorough reports... See more

Response time

Reviewers highlight positive aspects of response time, noting fast replies and a quick turnaround for... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Anthony is a highly experienced Surveyor. You would have a hard time finding another Surveyor who could match his professionalism, experience, and passion. This is one of the most importance deci... See more

Rated 5 out of 5 stars

The best surveyors around! I have been working with Gribbon & Pelham for almost 15 years now both on a professional and personal level. They are the only surveyors I am happy to recommend my clients t... See more

Rated 5 out of 5 stars

Excellent service from start to finish. The communication from Sarah and Rita was first class. Tony was very clear in his call following the survey and the full report was delivered in good time. I... See more

Rated 5 out of 5 stars

From first to last contact, I found them a friendly, professional and helpful compan. When survey completed, I was phoned the same day with a brief run down of findings. This was explained in ter... See more


Company details

  1. Surveyor
  2. Building Inspector
  3. Chartered Surveyor
  4. Real Estate Appraiser

Information provided by various external sources

Chartered Surveyors and Valuers


Contact info

5.0

Excellent

TrustScore 5 out of 5

534 reviews

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5.0

All reviews

(534)

51 reviews in the last 12 months

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Rated 5 out of 5 stars

House survey

Appointment for the survey was made promptly. Had a very informative phone call from Tony following the survey, with the printed version received a few days later.
Very pleasant to deal with and would recommend/use again if I had to.

November 11, 2025
Rated 5 out of 5 stars

Professional survey

The survey was carried out professionally and efficiently. The report was clear, detailed, and easy to understand, giving us confidence in the condition of the property. Communication throughout was excellent, and the follow-up call was especially helpful. We’re very pleased with the service and would happily recommend them.

November 11, 2025
Rated 5 out of 5 stars

Such an easy process

Such an easy process. All the staff that I spoke to were highly professional. I recieved all the information I needed and the survey itself was clear and easy to understand. Thank you to Rita, Sarah and the team for all your support!

October 8, 2025
Rated 5 out of 5 stars

Amazing customer service

Amazing customer service. All staff were lovely and very helpful. Very efficient, the surveyor was helpful and honest. Would recommend to family and friend. Really greatful my estate agent recommended Gribbon and Pelham

October 7, 2025
Rated 5 out of 5 stars

Excellent communication

Excellent communication, thorough report and written in plain English. Honest and factual, just what is required when purchasing a property.
The report was emailed a day early.
Highly recommend.

October 8, 2025
Rated 5 out of 5 stars

Highly recommend G&P

I would highly recommend Gribbon and Pelham. They were extremely competitive on price for our Level 3 Building Survey (cheaper that the other 2 quotes we received). The process from booking the survey, the phone call with the surveyor immediately after the survey, the report delivery, payment etc. was all first class. The survey report itself looks to be quality, thorough and very detailed (to a novice), which is great. We have a number of items we will follow up with our solicitor thanks to the report, but we are also now assured in our purchase thanks to the detail provided in the report. Thank you.

August 8, 2025
Rated 5 out of 5 stars

Expert help with my Lease negotiation

As many leaseholders will know, renewing a lease can be a long, expensive, and stressful process. Unfortunately, my original surveyor retired just before negotiations began, leaving me in a difficult position, especially when the freeholder’s counteroffer came in at nearly double what was expected. Thankfully, Tony at Gribbon and Pelham stepped in and took over the negotiation, successfully reducing the premium from an outrageous £17,000 to £10,000. For any leaseholder looking for a knowledgeable and effective surveyor, I couldn’t recommend him more highly.

July 18, 2025
Rated 3 out of 5 stars

Not able to get a full survey done

Not able to get a full survey done, so I’m none the wiser

July 15, 2025
Gribbon and Pelham Chartered Surveyors logo

Reply from Gribbon and Pelham Chartered Surveyors

I refer to your recent posting which is most confusing. You have stated that you did not ‘ get a full survey’ and that you are ‘none the wiser’ – it is assumed that this means in relation to the property. We have emailed you and left a voicemail seeking clarification to see how we can help but you have not responded.

We advised you of the survey options prior to taking your instructions and a recommendation was made that a RICS Level 2 (Survey) Report was appropriate for a purpose built flat that is approximately 25 years old. You emailed to confirm that you had read the information provided and wished to proceed with a RICS Level 2 Survey.

We have duly reported comprehensively within the Level 2 Survey format providing ‘Condition Ratings’ where appropriate. We have also pointed out limitations on inspection. As you know, we were not able to inspect the consumer unit because the cupboard housing the unit was completely full of stored items. The consumer unit could not be accessed, and it was, therefore, not possible to take a photograph. We included photographs within the report showing the extent of stored items so that you could understand the difficulties faced at the time of inspection.

Aside from the various matters referred to within our report, it was drawn to your attention that the block has a high-level flat roof section of which you were unaware. This is an important aspect because the flat roof is of an age where it might need to be recovered and this could have implications for the level of maintenance charge. Your statement, therefore, that you are ‘none the wiser’ is incorrect.

I have reviewed the file and the report. I am satisfied that this accords with our usual high standards of service, the requirement of the RICS Level 2 Survey and the Conditions of Engagement which were agreed with you prior to us undertaking the survey.

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