Griffin & Co Fine Jewellery Reviews 17

TrustScore 4.5 out of 5

4.5

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Company details

  1. Jewelry Store
  2. Gift Shop
  3. Jeweler
  4. Jewelry Appraiser
  5. Jewellery Manufacturer
  6. Jewelry Repair Service

Written by the company

Now Open to South Street Chichester Modern & Bespoke Jewellery Specialists. Specialising in Fine Jewellery & Engagement Rings. Discover exquisite fine jewellery in Chichester. Our collection features stunning rings, necklaces, bracelets, and earrings, crafted with the finest materials and impeccable craftsmanship. Visit our store or shop online today


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

17 reviews

5-star
4-star
3-star
2-star
1-star

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Rated 5 out of 5 stars

Fantastic service and creation

Cian was absolutely fantastic to work with, from the first meeting to the design and creation of the most wonderful engagement ring.

I cannot recommend Griffin and Co more than this. I am incredibly grateful for the time and effort spent in creating an unbelievable ring for my fiancee.

Thank you Cian!

October 17, 2025
Unprompted review
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Reply from Griffin & Co Fine Jewellery

Hi James,

Thank you for your wonderful feedback! We thoroughly enjoyed collaborating with you to bring that vision to life. Creating an engagement ring is such a personal journey, and we are incredibly grateful that you chose Griffin & Co. to be a part of yours.

We wish you and your fiancée all the very best with your future together!

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Rated 5 out of 5 stars

Absolutely BRILLIANT

Where to even start, the team in Griffin & Co are absolutely fabulous.

I came to Kian with a very vague idea of what engagement ring I wanted for my now fiancée. He helped me find the type of diamond I wanted, helped me with multiple designs until I got the final, perfect ring that was better than I could ever imagine.

I will be forever grateful to the team, they made the whole process so enjoyable at what can be super stressful.

Safe to say, my fiancée is over the moon with her ring and it suits her down to a tee.

I cannot recommend the company enough to work on beautiful bespoke rings, it’s where they truly shine!

September 12, 2025
Unprompted review
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Reply from Griffin & Co Fine Jewellery

Dear Celeste,

Congratulations again on your engagement! We know that finding the 'perfect ring' can feel like a high-pressure mission, so it was our absolute pleasure to help guide you through the process and ease that stress.

We’re thrilled to hear that your fiancée is over the moon and that the final design suits her perfectly. As you mentioned, bespoke work is where we love to shine, and your project was a joy to work on. Thank you for your trust and your kind words!

Rated 5 out of 5 stars

Excellent customer service

Excellent customer service, with beautiful pieces of unique jewellery. The owner works very hard to get you what you want! Fabulous jewellers!

April 15, 2025
Unprompted review
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Reply from Griffin & Co Fine Jewellery

Thank you for the 5-star review! We take great pride in sourcing and creating unique pieces that you won’t find anywhere else. Our owner and the entire team work hard to ensure every customer finds their perfect match, so it’s wonderful to see that effort reflected in your experience. We appreciate your support!

Rated 5 out of 5 stars

Amazing store amazing people

Very friendly people and quality of products amazing furthermore they serve with a smile and always have a great chat with them, have everything of what I am looking for every time I go in and always leave super satisfied amazing store will definitely be going regularly

November 8, 2025
Unprompted review
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Reply from Griffin & Co Fine Jewellery

Hi Paul,

Thank you for being such a regular at the store! We always look forward to your visits—the 'great chats' are just as much a highlight for us as they are for you. We’re so glad you consistently find exactly what you’re looking for and leave satisfied. See you again soon!

Many Thanks,
Griffin & Co Team

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Rated 5 out of 5 stars

Engagement ring design

The team at Griffin & Co provided a really bespoke, efficient service. From providing various engagement ring options and design, through to resizing and valuation for insurance purposes, they met all of my expectations. Thank you for all your professional advice.

September 19, 2025
Unprompted review
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Reply from Griffin & Co Fine Jewellery

Hi Simon, thank you for taking the time to detail your experience.

We're delighted we could provide a truly bespoke service and meet your expectations, from the initial designs right through to the final valuation. It was a pleasure to offer our professional advice.

All the best, The Griffin & Co Team."

Rated 5 out of 5 stars

I returned to Griffin after having such…

I returned to Griffin after having such a wonderful experience previously, and once again they truly exceeded my expectations. This time, I brought in some very sentimental pieces of jewellery to be remodelled, and the team couldn’t have been more attentive and professional. They took the time to listen carefully to my ideas, offered helpful guidance, and perfectly brought my design to life. The finished piece is absolutely stunning and holds so much meaning to me. I wouldn’t hesitate to recommend them to anyone looking for exceptional service and craftsmanship.

September 27, 2025
Unprompted review
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Reply from Griffin & Co Fine Jewellery

Hi Lauren, thank you for returning to us and for this wonderful review.

It's always a special privilege to be trusted with such sentimental pieces. We're so glad we could listen to your ideas and craft a new piece that perfectly honours their meaning. We're thrilled you love the result!

Best wishes, The Griffin & Co Team.

Rated 5 out of 5 stars

Excellent customer service

Excellent customer service, genuine products. I have been going to this jewellers for years , new owners are carrying on the excellent service.

August 14, 2025
Unprompted review
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Reply from Griffin & Co Fine Jewellery

Thank you, Marilyn.

As the new owners, this means the world to us. We're so grateful for your continued trust and support, and we're committed to carrying on the legacy of excellent service and genuine quality you've always known.

Best wishes, The Griffin & Co Team.

Rated 5 out of 5 stars

I had been going to this jewellers for…

I had been going to this jewellers for years, and knew that I could trust their fine workmanship. Being of the older generation, I wasn't keen to pay 'online ' using a transfer, but they are totally trustworthy.
I live abroad now, so choosing to have my ring 'modernised' with Griffin &Co was the obvious choice.
I have absolutely no hesitation in highly recommending this company.

April 25, 2025
Unprompted review
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Reply from Griffin & Co Fine Jewellery

Thank you for your heartfelt recommendation!

We're so honoured that you chose us to modernise your ring, especially from abroad. We deeply value the trust you've placed in our workmanship over the years and are so glad you're happy with the result.

Best wishes, The Griffin & Co Team.

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Rated 5 out of 5 stars

Time efficient, customer service is exceptional, everything I asked for and more!

We couldn’t be happier with the team at Griffin & Co! I wanted to create a new engagement ring from my original which had sentimental value. Lili and I went through the design thoroughly and it was everything I expected and more! Absolutely stunning ring!! My husband also had his wedding band made with our own materials and what a masterpiece! We’re blown away! I will add I did not give them much time to get this done before the wedding, they went above and beyond to make sure we had them for the big day! I have not had customer service like this in a very long time! If I could give more than 5 stars I would! Quality service and quality product! Very highly recommend!

May 31, 2025
Unprompted review
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Reply from Griffin & Co Fine Jewellery

Hi Chelsea, wow!

Thank you for such a glowing review. We were so excited to take on both projects for you. Remodelling your original ring and crafting your husband's band was a true pleasure. We know the timeline was tight, and we're just so happy we could get those 'masterpieces' to you for the big day!

Wishing you all the best, The Griffin & Co Team.

Rated 5 out of 5 stars

Five Stars

Had an amazing experience in this store for our wedding rings, I can’t thank the staff enough and will continue to go back. After going around Chichester checking out all the jewelers Griffin & Co are definitely the most competitive and helpful. This is why I give my five star rating. Thank you guys you’re the best.

April 26, 2025
Unprompted review
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Reply from Griffin & Co Fine Jewellery

Hi James, thank you so much for this five-star rating.

We're thrilled you chose us for your wedding rings! It was a pleasure to help, and we're so happy to hear we stood out as the most competitive and helpful in Chichester. We look forward to seeing you again.

All the best, The Griffin & Co Team.

Rated 5 out of 5 stars

Cian made me the most gorgeous ring for…

Cian made the most gorgeous ring for me and did it exactly how I wanted it! Incredibly beautiful and a meaningful piece of jewellery that I'll treasure forever. I can't recommend Cian enough - thank you soooo much!!

March 29, 2025
Unprompted review
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Reply from Griffin & Co Fine Jewellery

Hi Molly, thank you!

Our passion is bringing a client's exact vision to life, and we loved creating that special, meaningful piece for you.

We're so glad you'll treasure it forever. Best wishes, The Griffin & Co Team.

Rated 5 out of 5 stars

Cian and his father offer quality…

Cian and his father offer quality jewellery and I experienced the best customer care. I bought a gift and had a repair and seen quality stones that I have my eye on and will return. Thank you ❤️

March 11, 2025
Unprompted review
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Reply from Griffin & Co Fine Jewellery

Hi Sandra, thank you for your lovely words.

We're so pleased you were happy with both your gift purchase and the repair. We'll be sure to pass on your compliments to Cian and his father.

We look forward to helping you with those stones when you return! All the best, The Griffin & Co Team."

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Rated 5 out of 5 stars

Creating something beautiful …

I had two rings of great sentimental value which i didn’t wear. So decided to combine them and make a necklace. Cian at Griffin really got what I wanted and created something beautiful which I absolutely love! It was admired the first time I wore it, result!

March 6, 2025
Unprompted review
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Reply from Griffin & Co Fine Jewellery

Hi Fiona, that's what we love to do!

Thank you for trusting us with such a creative and sentimental project. We're so glad Cian understood your vision and could create a beautiful new necklace that you love (and that gets the compliments it deserves!).

Best wishes, The Griffin & Co Team.

Rated 5 out of 5 stars

Griffin & Co is an absolute gem of a…



Griffin & Co is an absolute gem of a jewellery shop! The craftsmanship is stunning, with each piece beautifully designed and made with care. The selection is diverse, offering everything from elegant classics to unique, one-of-a-kind creations. The customer service is exceptional—friendly, knowledgeable, and always willing to go the extra mile to help you find the perfect piece.This is the place to go. I can’t recommend Griffin & Co enough!

February 20, 2025
Unprompted review
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Reply from Griffin & Co Fine Jewellery

Hi Sebastian,

Thank you for such a comprehensive and kind review. We pour our hearts into the craftsmanship, selection, and service, and we're so glad it shows. We truly appreciate your high recommendation.

Best wishes, The Griffin & Co Team.

Rated 5 out of 5 stars

My Husband & I stumbled across the…

My Husband & I stumbled across the Griffin & Co website over Christmas and thought we would give a new business in the area a try with sourcing an Aquamarine ring for our wedding anniversary.

Service was splendid & the young man went above and beyond sourcing & creating this beautiful ring within a week and a half.

Thank you!

January 10, 2025
Unprompted review
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Reply from Griffin & Co Fine Jewellery

Thank you so much for taking a chance on us!

We were delighted to help you source and create that beautiful aquamarine ring for your anniversary, and we're so pleased we could get it done quickly for you. We hope it's a piece you'll both cherish.

All the best, The Griffin & Co Team.

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