Grip500.lu Reviews 

I ordered a winter set of rims, tyres and four Schrader TPMS sensors for my car. Before purchasing, I contacted the sales team, who told me that the garage fitting the wheels would need to program the sensors. I followed their recommendations when selecting the parts and chose a garage from their partner list.

Only after the wheels were installed did I discover that the garage could not program the sensors with its equipment. The result: a TPMS warning light permanently on, and the task of finding another professional left entirely to me. Another tyre specialist I subsequently contacted also confirmed that it could not program these blank sensors. Clearly, this is not something just any garage can do.

Despite several exchanges, Grip500 offered no practical solution: no identification of a suitably equipped workshop and no coordination with its partner. Instead, they repeatedly pointed out that programming had not been charged for in the order. That was never my question: I wanted to know how to complete the installation properly after following their advice before purchasing.

Their website promotes “carefully selected” partners and promises “no more unpleasant surprises”. In my experience, those assurances were not delivered. When problems arose, there was no coordination or practical assistance. I have been left to organize everything myself.

The prices and delivery period met expectations, but that does not compensate for the wasted time, extra journeys and additional work I still need to arrange.

For a straightforward tyre purchase without any particular requirements, the website may be suitable. For a package involving wheels and TPMS sensors, I will choose a business that can handle the complete job in future. A small saving upfront quickly loses its appeal when the customer is left to deal with all the complications.

Competitive prices, fast shipping. Highly recommended!

Terrible customer service. They will charge you four times the price listed on their own website. I do not recommend buying anything from them.

Scond time for me and it’s also super Service

New tires of 2025.
Fast delivery.
Good price.

Good price, very Fast 😉

Overall very good experience. Tyres arrived quite quickly at the garage I chose.
An area of improvement for me would be to automate the appointments booking once the tyres are confirmed as delivered by the logostic company.

It’s the second time I bought,5 stars the service and materials

Best price and quick delivery without problems!

I will stay away from placing order here. I placed the order and while placing, they showed that the tires will be delivered on the fourth day. Since then they have not shared any tracking number either. I have tried contacting them via email and whatsapp. They requested me to create a “ticket”. When I try to create the ticket, it just redirects me to the page of my order without creating a ticket. There is no contact number where you can talk to their representative and their ticket system does not work. Just find another place to order.

Very good, no prob fast and serious

Interesting price. Product information correct. Have contacted staff for additional information: Competent, quick response, very friendly!

Order without problems. Payment options available. Fast delivery. The rims arrived in perfect condition, well packed.
I am satisfied!

Proper communication, fast delivery

After received the tires, 4 new tires, immediately i saw that 2 of them were not in good conditions. They were bended in several places so they will never work perfectly, never.
Information sent to you and the solution was very simple, pick up those 2 and replace them for another 2. After 3 weeks changing emails, the solution that you present is to send back 4 tires and, in case of need again, remake again the order.
So now, I have to wait to receive the money back to make a new order, and I will never know if it is not possible to receive again damaged tires.
With a little bit of bad lucky I will not have the tires in time.
So simple, pick up 2 damaged tires and replace them.

Tyres got delivered rather quickly for a very attractive price. Unfortunately the chosen fitting garage did not want to mount the tyres, saying that they did not know and work with Grip500. The support at Grip500 did everything they could to get the tyres delivered to my home instead of the fitting garage. I contacted an alternative fitting partner of Grip500 who agreed to mount the tyres onto the rims of the vehicle. Overall, I can recommend Grip500, but next time I would be more careful when choosing the fitting garage.

Everything was ok exept the class of energy that weren't the same, in you site the tire was a B for consomption of fuel and a A for raining, and when they arrived i checked and it was a C for consomption and A for raining.