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Grisport UK Reviews 

527
TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Considering 279 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the high quality and comfort of the products, often noting their durability and excellent fit without needing a break-in period. Many appreciate the robust construction and waterproof features, suitable for various activities. The ordering process is frequently described as easy and seamless, with fast and efficient delivery. However, some people experienced product quality issues, such as faulty items with open seams or inner lining problems, and some found their waterproof boots leaked. A few reviewers also noted inconsistent sizing, leading to returns, and reported dissatisfaction with customer service regarding delayed replacements or unfulfilled orders.

What people talk about most

Product

Clients share positive opinions on product, frequently praising the excellent quality, comfort, and... See more

Quality

Users describe positive interactions with quality, frequently praising the superb quality and fit of shoes... See more

Delivery service

Reviewers highlight positive aspects of delivery service, with many customers consistently praising the speed... See more

Order

Consumers find the ordering process to be positive, with many praising the ease of ordering and quick... See more

Service

Customers had positive experiences with service, often describing it as brilliant, quick, and professional.... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I really like Grisport footwear based on several years expeience. I recently ordered direct. The price and delivery was excellent. Just after my order was delivered my wife had reason to call customer... See more

Rated 5 out of 5 stars

Brilliant shoes, these are my second pair. Good looking, bright red with black rubber toe rands, wide toe bed, easy lacing so quick to get on and off. Great comfort and stability with grippy hardwe... See more

Rated 5 out of 5 stars

After several years of use and having completely worn out my current pair of Lady Glide walking boots which I wear almost every day for my outdoor job and dog walking, I didn't hesitate to buy anothe... See more

Rated 5 out of 5 stars

I have bought online Lady Adventurer walking boots as I needed proper waterproof boots. They are lightweight, very comfortable and most importantly waterproof! Tested in long wet grass while walking d... See more


Company details

  1. Footwear Wholesaler
  2. Shoe Store

Written by the company

Grisport produced its first pair of walking boots in 1977, at the foot of the Dolomites in Italy – a region known for rugged landscapes, demanding trails and a deep heritage of craftsmanship. Since then, Grisport has grown into one of Europe’s leading outdoor footwear manufacturers, producing over 20,000 pairs of boots every day and offering more than 5,000 product models across its range. Built on a commitment to comfort, durability and performance, Grisport boots are designed for people who spend time outdoors – whether you’re heading out for a weekend walk, tackling tough hill routes, or simply looking for reliable everyday footwear that can handle the British weather. Our product collections include a wide variety of styles, from lightweight walkers to hard-wearing leather boots, with many designs featuring key technologies such as waterproof membranes, supportive footbeds and high-traction outsoles. Sustainability is also important to us. Grisport’s main factory in Italy is one of the greenest in Europe, running almost entirely on solar energy, helping reduce environmental impact while maintaining the high standards our customers expect. This Trustpilot page relates to the official UK consumer website only, where customers can shop the widest selection of Grisport products and receive dedicated UK service and support. We truly value every review and use customer feedback to help us continually improve our products and shopping experience.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

527 reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 70% of negative reviews

Typically replies within 2 weeks

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.7

All reviews

(527)

283 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

My Eskdale experience

The shoes are perfect, I bought them because my old pair have done well considering almost constant use.
They were delivered the day after I ordered them.
My old pair will become my gardening shoes.

July 31, 2026
Rated 4 out of 5 stars

walking shoe and rucksack

Ordered motion walking shoes after a good review in Which. The packable daybag rucksack looked useful so that was ordered. Items promptly delivered by DPD. Shoes were very good quality and a couple of short walks to the shops showed that they were good for comfort and fit. Rucksack will be trialled later.

July 29, 2026
Rated 2 out of 5 stars

I own a pair of lady harrier taupe boot…

I own a pair of lady harrier taupe boot which are advertised as waterproof . This boot is very comfortable and great for dry conditions and the odd showers . However having spent a week in Scotland walking through wet and boggy terrain unfortunately these boots were not waterproof .

August 3, 2026
Unprompted review
Grisport UK logo

Reply from Grisport UK

We’re pleased that you found the Lady Harrier comfortable, but we’re sorry to hear about your experience in Scotland.

These boots feature a waterproof and breathable membrane and are designed for wet walking conditions. However, water ingress can occur for several reasons, including water entering over the top of the boot, wear or damage to the membrane, and issues relating to fit, care or maintenance. We provide guidance on these possibilities on our website.

Your concern was reported during an exceptionally long period of dry weather in the UK, which made the reported fault difficult to assess under comparable conditions. We also cannot identify the age of the boots from this review. Grisport offers a comprehensive 12-month warranty against manufacturing defects—one of the strongest warranties available for walking boots within this price bracket in the UK.

If the boots were within the warranty period when the issue was reported, we would be happy to review the circumstances and advise further.

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