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Grivet Outdoors Reviews 

262
•
TrustScore 4.5 out of 5

4.3

Running Store
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Review summary

Created with AI, based on recent reviews

Evaluating 83 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the product quality and availability, often finding exactly what they need at competitive prices. Many people also highlight the fast and efficient delivery service, with items arriving promptly and in good condition. The ordering process is generally described as easy, leading many consumers to express their intent to purchase again. However, some customers also noted issues with receiving incorrect or damaged products. These experiences included shoes arriving filthy or with incorrect components, products not matching their online description, and receiving the wrong size.

What people talk about most

Product

People report positive experiences with product, often praising the fast delivery and the accuracy of their... See more

Delivery service

Customers are generally satisfied with the delivery service, frequently praising the fast and timely... See more

Order

Users describe ambiguous interactions with order, with many finding the ordering process easy and receiving... See more

Price

Consumers find price to be positive, with many reviewers consistently praising the fair, good, and great... See more

Service

Reviewers mention positive feedback about service, with many customers highlighting prompt and excellent... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Super comfortable, great support, and they look awesome. A tiny bit stiff on day one, but they broke in fast. Really happy with this pick!

Rated 5 out of 5 stars

It would be nice to know what product I’m reviewing, but I’m guessing my Hoka Arahi 7’s, which I absolutely love and arrived quickly and accurately. Help a girl out, though. It’s the holidays and I’m... See more

Rated 5 out of 5 stars

I purchased online a pair of Brooks Glycerin 21 running shoes. Website was extremely easy to navigate. Price was very competitive!!! I would use Grivet again!!!

Rated 5 out of 5 stars

I was able to replace my favorite pair of shoes for the third year in a row… Grieve offered an extremely competitive price compared to other places. The shipping was fast no nonsense transaction.

Company details

  1. #2 of 2 best companies in Running Store
  2. #64 of 80 best companies in Sporting Goods Store

Information provided by various external sources

Grivet Outdoors is dedicated to helping people pursue their passion. We want to provide you with everything you need for your journey. With a wide array of running and trail shoes, climbing gear, outdoor and athletic apparel, we're here to help you improve your life through the outdoors.

Contact info

4.3

Excellent

TrustScore 4.5 out of 5

262 reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Hasn’t replied to negative reviews

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4.3

All reviews

(262)

76 reviews in the last 12 months

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Rated 1 out of 5 stars

Grivet is a pseudonym for Amazon

Grivet is a pseudonym for Amazon. Ordered from Grivet, received it from Amazon. I could've ordered it cheaper from amazon but wanted to support a smaller business.

*** the next day, the email and phone number I provided got spammed hardcore for a week. not happy with that at all.

February 9, 2020
Unprompted review
Grivet Outdoors logo

Reply from Grivet Outdoors

Hello,
We use Amazon's fulfillment services for some of our orders so we can get shipments to our customers as quickly as possible. An order fulfilled by Amazon is still coming from our inventory and is sold by our company. I'm sorry you weren't happy with your order experience. If you have any further concerns, please reach out to me at service@grivetoutdoors.com and I'd be happy to assist you.
Best Regards,
Kristen

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Rated 4 out of 5 stars

needlessly complicated shipping and payment process

The order went through but I was unable to use a visa gift card because it didn’t have my name on it. I was able to use it on amazon later.
When entering the delivery address it kept defaulting to my home address rather than the address that I would be staying at for the holidays, necessitating several re-tries.
Otherwise it went well

January 9, 2020
Unprompted review
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Rated 5 out of 5 stars

I think your service is excellent and…

I think your service is excellent and the product that I bought from you which was sketchers go run ride seven are fantastic. Thank you very much I will be using you again when I need shoes. Have a fantastic holiday season 👍🏿

December 13, 2019
Unprompted review

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