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Review summary

Created with AI, based on recent reviews

Looking at 216 reviews, most reviewers were let down by their experience overall. Many people expressed dissatisfaction with the user experience, finding it to be the worst they had encountered. Customers frequently reported issues with their subscriptions, noting that video generation limits were drastically reduced, making the service almost unusable for serious work. The overall service was often described as garbage, with frequent error messages and excessive moderation. However, some customers found the AI to be a really fun and helpful tool, praising its ability to create beautiful and thoughtful images. A few users also highlighted its less restrictive nature compared to other AI tools, appreciating its raw, truthful, and sometimes sarcastic responses.

What people talk about most

User experience

Consumers find user experience to be negative, expressing significant frustration. Many reviewers report... See more

Artificial intelligence

Reviewers mention ambiguous feedback about artificial intelligence. While some consumers praise its... See more

Product

Clients share ambiguous opinions on product. Many reviewers express disappointment, stating the product has... See more

Subscription

Users describe negative interactions with subscription services, often citing that they are a "rip-off" due... See more

Service

Reviewers highlight negative aspects of service, expressing significant dissatisfaction. Many customers... See more

Reviews shaping this summary

Rated 2 out of 5 stars

A pointless waste of time. Most suggestions are moderated out of existence only to have a well-meaning suggestion represented in a hideously sexualised fashion. Grok is miles away from a serious art p... See more

Rated 2 out of 5 stars

Extremely irritating, to the point of being unpleasant all the time. A simple, direct question, and he writes an entire essay. He should constantly instruct you to give short and objective answers. So... See more

Rated 1 out of 5 stars

I've been using Grok ImagineX and for the past week, it will not download videos. It will download a picture, just not video's. They charge, and you can email them, but the responses you get are... See more

Rated 1 out of 5 stars

Grok has become unreliable for paying users. They reduced the video generation limit to about 25 clips per day at 720p, which is not enough for serious creative work. No fair discount, no clear wa... See more


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1.6

Bad

TrustScore 1.5 out of 5

294 reviews

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Rated 1 out of 5 stars

The product has got worse and worse in…

The product has got worse and worse in recent months. Everything you try and generate is moderated. The number of videos you are permitted a day even as a Super user has gone down dramatically. In short, don't pay for this product. Its a waste of money currently.

May 22, 2026
Unprompted review
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Rated 1 out of 5 stars

Got a lifetime membership and used grok…

Got a lifetime membership and used grok for just sort of 2 years and now hits you with voice limit reached that wasn’t mentioned on the lifetime membership so now people who use it instead of texting because they are dyslexic can’t use it now you want payment well xxxc your payment your the same as all the other scams rich get richer and the poor get bummed same as what Starmer is doing look after himself xxx everyone else

May 1, 2026
Unprompted review
Rated 1 out of 5 stars

Just had a very disturbing interaction…

Just had a very disturbing interaction with Grok where it became increasingly combative and abusive. I'm no fragile wall flower but the exchange left me feeling like I'd been assaulted by a psychotic monster.

I tried to have it stop but every request to terminate the chat just increased the abuse.

DO NOT LET YOUR KIDS USE THIS AI PLATFORM

May 21, 2026
Unprompted review
Rated 1 out of 5 stars

Grok has become unreliable for paying…

Grok has become unreliable for paying users.
They reduced the video generation limit to about 25 clips per day at 720p, which is not enough for serious creative work.
No fair discount, no clear warning, just a much worse service after users built their workflow around it.
AI video requires many retries, and these limits make the subscription almost useless.
I cannot recommend Grok to creators who need consistency.

May 13, 2026
Unprompted review
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Rated 1 out of 5 stars

I've unsubscribed and won't be coming…

I've unsubscribed and won't be coming back!
Videos in a pathetic 720p resolution—and only 10 a day! What? This is complete nonsense!
The chatbot is so stupid that it's not worth discussing with it or setting any tasks—it's not worth the effort.
With this attitude toward users, I don't think it'll last much longer.

May 19, 2026
Unprompted review
Rated 1 out of 5 stars

Ban together class action lawsuite

rate limit set at 8 wtf why did you change it if your not being moderated your shut down for the rate limit before I upgraded several months ago you would get more free explain to me why.

I keep submitting my issues and I think you use to make you programming worse not correcting them.

I keep saying I'm going going to cancel but then I think your going to fix the issues but it gets worse.
enough submitting it goes to deaf ears.
you just keep taking our money and we are stupid enough to let you keep taking it and you ask for more.... they don't deserve 1 star. I think we need to ban together and get a class action lawsuit and have them pay bay all the money that we payed them.

May 17, 2026
Unprompted review
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Rated 1 out of 5 stars

Grok a is paragon for scam:

Grok a is paragon for scam:

- support close to nonexistant, people that actually get a repsonse in the first place, are getting mocked rather than recieve help

- transparency is non-existant, downgrades after downgrades, no info about anything

- instable service

- A lot of generetations (Imagine) are stuck or getting moderated

- permenant UI bugs (for such a pitifull UI with a hand full of buttons)

- Chatbot is 90% usless, answers are so wrong and outdated in the most cases or it acts as it has "secret knowledge", if you ask for sources or references, it suddenly acts like a busted liar. It's designed to sympathise with you (like your best buddy) in the first place, not generate helpful or correct content.

- months back, free tier had more quota than paying users have now. They throttle paying users by every means, even using heavily quantized models.

Supergrok a months back = make over 100 awesome vids a day
Supergrok now = make 10 vids a day, quality sucks, even worse than local gen, audio is broken or missing entirely.

May 17, 2026
Unprompted review
Rated 1 out of 5 stars

They sell us a service with unlimited…

They sell us a service with unlimited generation of videos, then they restrict us without any indication how much try we have and when it will reset. Total lack of transparency or Help. And most of us are paying money not free Users !

May 17, 2026
Unprompted review
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Rated 2 out of 5 stars

Paying for 25 video generations every 24 hours!

Free video generation gone. You pay £30 per month, and now you’re reduced without notice, to 25 videos in 24 hours. It used to be 50 video generations in 12 hours, before that 100 video generations every 2 hours. Is Grok, now worth the £30 per month? No… I will be cancelling my subscription at renewal. Anxiety and frustration outweigh a positive experience.

May 17, 2026
Unprompted review
Rated 1 out of 5 stars

Pure scam

They have increased their price, limited their free image and video generation and now they don't even try to generate image or video just says moderated content on a normal background edit. This is a pure scam now. Wish I could've got refund.

May 17, 2026
Unprompted review
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Rated 1 out of 5 stars

Unethical business

Unethical business. They change the terms daily and without notice. Only frustration, don't do it. They will tease you into signing up again, and then they will continue to limit useage without notice.

May 15, 2026
Unprompted review
Rated 2 out of 5 stars

I have Super Grok

I have Super Grok. After like 20 videos or pictures it says I've hit my limit. It's like using the free version. It's always pushing towards you signing up for Super Heavy Grok, which I've heard is bad also. These data centers are also causing a lot of problems with the environment. Elon Musk is not as bright as people think. He is an a-hole. I will be canceling

May 16, 2026
Unprompted review

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