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Ideen bag GroomUs er at samle vores egne yndlingsprodukter ét sted, så hundeejeren kan handle alle hundeprodukter ét sted. Udvalget i webbutikken er nøje udvalgte produkter, som vi selv bruger i hverdagen. Vi står altid gerne til rådighed for at forklare hvilken betydning ASHLEY CRAIG, CORE, HOKAMIX, WOLF, SICCARO og RUFFWEAR har i vores hverdag med hundene. God fornøjelse.
Sletholmsvej 7, 8340, Malling, Denmark
4.7
274 reviews
Hasn’t replied to negative reviews
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Ordered both shampoo and conditioner. Received two shampoo. No reaction on mail or phone. It’s expensive.. €100, so would be nice to receive right order and have contact about it. The fits all pumps didn’t fit as well.
Excellent Customer Service
Highly recommended, I ordered few times in pass few months . Every time the items packed carefully . Super Fast Delivery.
Easy contact with the customer service.
Two days ago my parcel arrived , there one wrong item and I contacted with the customer service by phone , the lady was super polite and friendly , she solve my issue ASAP and I received my correct item in next day .
For the pet owner , truly recommend GroomUs.dk , you will have a nice shopping experience with them .
5 Stars ! Thumb up ! Thank you :)
Taking my chance to write here about my order (#10507) as I wrote you 3 times about it and never got a reply!
It’s been a month now, I just want the products I purchased…
Reply from Groomus
Hi Florentina
You have not pick up you order, and not write to us on e-mail.
You make your order 1 april, and we send then 2 april, you have not pick then up, so 12 april GLS return then to us.
Best Regards
Gitte
Reply from Groomus
Hej Mike
Tusind tak for anmeldelsen og de fem flotte stjerner. Vi står altid klar til at yde mere god service, næste gang du mangler noget til dine firbenede venner.
Potedask
Stine
Team GroomUs
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