Higher Ground - UX & CRO Specialists Reviews 

20
TrustScore 4.5 out of 5

4.6

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Rated 5 out of 5 stars

I've known Rob for a while and have always been impressed by the way he approaches complex digital products. He has a real talent for understanding what users actually need and turning complicated s... See more

Rated 5 out of 5 stars

A real focus on driving more profitability from website design. I have worked with Rob for many years on UX/UI projects. Initially at JCB and more recently on projects for various B2B clients. Rob is... See more

Company replied

Rated 5 out of 5 stars

I just wanted to say a huge thanks for all the hard work to the team at Higher Ground. Our eCommerce shop was somewhat of a mess before we engaged with them, on which they've worked hard to increase o... See more

Rated 5 out of 5 stars

When we began to look for a re-design of our website, we were overwhelmed with the ‘shooting-in-the-dark’ approach many agencies had, specifically regarding conversation rates - a key pain point drivi... See more

Company details

  1. Media and Marketing Agency
  2. Design Agency
  3. Internet Marketing Service

Written by the company

We are a User Experience and Conversion Rate Optimisation company in Manchester. Our user experience designers will transform your projects and use online advertising to make them succeed.


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

20 reviews

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4.6

All reviews

(20)

2 reviews in the last 12 months

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Rated 5 out of 5 stars

Excellent UX and product design for complex platforms

I've known Rob for a while and have always been impressed by the way he approaches complex digital products. He has a real talent for understanding what users actually need and turning complicated systems and data into clear, intuitive experiences.

Rob is thoughtful, practical and very easy to work with. I'd happily recommend him and the Higher Ground team to anyone looking for support with UX, product design or conversion optimisation, particularly for complex SaaS or enterprise platforms.

July 27, 2026
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Rated 5 out of 5 stars

Immediate results

I consulted with the Higher Ground team for my website optimisation. I saw immediate results, which was amazing!. A professional service from start to finish. Thanks for making this process so easy. I’m thrilled with the results.

March 22, 2024
Unprompted review
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Rated 5 out of 5 stars

The impact of the Maveroc website is…

The impact of the Maveroc website is crucial to us. It's such a big operation to design and launch new products. The website is the sales platform for everything. Higher Ground did a fantastic job. Their design eye is great and they always think about product sales.

September 1, 2022
Unprompted review
Rated 5 out of 5 stars

Excellent CRO agency

Our website performance had stagnated, so we looked for a CRO expert and chose Higher Ground because of their data driven approach combined with impactful designs. They noticed issues we had not even seen and redesigned practically every page on our site, transforming the quality and number of leads we now get. I would not hesitate in recommending Higher Ground.

April 20, 2023
Unprompted review
Rated 5 out of 5 stars

Excellent, professional service

I just wanted to say a huge thanks for all the hard work to the team at Higher Ground. Our eCommerce shop was somewhat of a mess before we engaged with them, on which they've worked hard to increase our Conversion Rates and our SEO. All our metrics are looking much healthier and we're on track for more updates all aligned with our growth strategy. Highly recommend!

November 17, 2021
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Rated 5 out of 5 stars

Really enjoy working with Rob (and…

Really enjoy working with Rob (and team), great communication, very personable, accessible and in particular very much straight to the point regarding web strategy, action and results. Highly recommend.

October 6, 2021
Unprompted review
Rated 5 out of 5 stars

Outstanding! One of the best ROI we’ve seen

When we began to look for a re-design of our website, we were overwhelmed with the ‘shooting-in-the-dark’ approach many agencies had, specifically regarding conversation rates - a key pain point driving the project. Higher Ground stood out for us, with their transparency around previous KPI’s and the case studies to back them up. As we kicked off the project, we underwent a thorough discovery to leave no stone unturned and gain a different perspective on our user journey. Rob & the team then worked swiftly, and with tight execution to deliver an outstanding site within 3 months. I’m very please to report our conversion rates are up ~400% since we went live, and we’re not done yet. Would thoroughly recommend as one of the most effective marketing spends you can make…

September 15, 2021
Unprompted review
Rated 5 out of 5 stars

Focused on driving business growth

A real focus on driving more profitability from website design. I have worked with Rob for many years on UX/UI projects. Initially at JCB and more recently on projects for various B2B clients. Rob is passionate about website design and stays current with the latest trends. The results for clients are more leads and sales from their website.

September 14, 2021
Unprompted review
Higher Ground - UX & CRO Specialists logo

Reply from Higher Ground - UX & CRO Specialists

Amazing Michael. Thank you so much.

Rated 5 out of 5 stars

We approached Higher Ground in need of…

We approached Higher Ground in need of a new website and web app for our client. We wanted both to be engaging as well as useful, so investing in an experienced UX designer was our number 1 priority. Our client was unsure of the exact specification they needed and so Higher Ground delivered workshops to establish the best route of action. The team at Higher Ground supported us through this process at all times allowing us to fine-tune the specification needed and deliver the final design

January 13, 2021
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Rated 5 out of 5 stars

Fantastic website design service

Fantastic service undertaking an excellent design and result for our website. Robert and his team at Higher Ground were very efficient and professional. Will use them again!

September 14, 2020
Unprompted review
Rated 5 out of 5 stars

UI/UX Design for International Shipping Platform

Higher Ground Marketing designed a web and mobile app for an International Shipping Platform we were developing. The apps met all the needs and requirements of the client. Rob and his team are professional, attentive, and hard-working.

May 18, 2020
Unprompted review
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Reply from Higher Ground - UX & CRO Specialists

Really nice reviews. Thanks Milen. You guys were great to work with too.

Rated 5 out of 5 stars

Rob is Awesome to work with

Rob is Awesome to work with. Really took the time to understand our business our competitors.

I would definitely Robert and his team.

March 2, 2020
Unprompted review
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Reply from Higher Ground - UX & CRO Specialists

Thank Rob. Looking forward to talking about your app soon.

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Rated 5 out of 5 stars

Excellent Company. Highly recommended.

I have used Higher Ground a few times already and have been extremely pleased with the outcomes. In particular, I have worked with them to optimise the user experience on my website and across social media channels. The improvement in traffic and client conversion has been impressive since implementing their recommendations. I would definitely recommend this company.

March 2, 2020
Unprompted review

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