Groundfloor Reviews 403

TrustScore 2 out of 5

1.9

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Rated 1 out of 5 stars

What a terrible experience! Misleading maturity dates on investment products. Groundfloor holds your principle for years past the advertised "maturity date" for LRO investments, so consider yourself w... See more

Company replied

Rated 1 out of 5 stars

Groundfloor Lending ripped me off on repayment from one of their bad loans (see attached). They falsely rate their loans to investors and then take no responsibility when their clients default. A 7-ye... See more

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Rated 1 out of 5 stars

I’ve been waiting since April 2022 for 4 years for $60 in interest. Foreclosure supposedly happened 2 years ago and now it’s a short sale. This company is a joke of epic proportions

Company replied

Rated 1 out of 5 stars

This company seems to be a scam now by providing misleading descriptions of the loans. Basically 90% of the loans can not be paid as scheduled, and more than 1/3 or even more loans will be default... See more

Company replied

Company details

  1. Property Investment
  2. Alternative Financial Service
  3. Financial Consultant
  4. Investment Company
  5. Investment Service
  6. Non-Bank Financial Service

Written by the company

At Groundfloor, we believe investing should be open to everyone, not just the wealthy or well-connected. Since 2013, we’ve been helping everyday people put their money to work through short-term, real estate-backed investments that typically deliver around 10% annualized returns. We were the first company qualified by the SEC to offer direct real estate debt investments to both accredited and non-accredited investors. That means whether you are just starting out or have years of experience, you can invest with the same transparency and control. So far, more than 270,000 people have joined us, funding thousands of renovation and construction projects across the country. Along the way, we’ve been honored with awards like the Forbes Fintech 50 and a spot on the Inc. 5000 list six years in a row. Our mission is simple: remove barriers, create opportunity, and help you build wealth on your own terms.


Contact info

1.9

Poor

TrustScore 2 out of 5

403 reviews

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1-star

No history of asking for reviews

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Replied to 92% of negative reviews

Typically replies within 2 weeks

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Rated 5 out of 5 stars

Invest like a landlord, skip the renters.

Groundfloor answers the common investor delima. How to invest in Real Estate and get the banks out of our profits. Example: I invested $1,500 on 7/26/22. Got paid of 9/6/22 $1,520.31 (13% interest rate)
Compare that to your savings account rate. Its all backed by 1st position liens on Real Estate.

September 7, 2022
Rated 5 out of 5 stars

Very Pleased

I have enjoyed the opportunity to tour the country and invest in the livelihood of folks I will never meet. Those buying homes to renovate are hiring plumbers, roofers, cabinet hangers, tile layers, landscape workers, electricians, painters and cleaners. That could be 5-10 other people benefiting from my investment. Having helped with most of these tasks, I know what it takes and I am proud to help put money in the pocket and food on the table for honest working people I will never otherwise impact. It makes me feel good.

September 7, 2022
Rated 5 out of 5 stars

Easy to navigate site

Easy to navigate site. Clean online dashboard. Plenty of investment options with a low minimum of just $10.
Been investing in GF since 2014 and have a lifetime yield of around 10%.

September 7, 2022
Rated 5 out of 5 stars

An earlier adoptor

I am an earlier adopter. I am not a financial advisor. I am an investor. As an early early adopter and investor, I lean into risk. Sometimes the risk pays off and other times, not so much. With Ground Floor, I can say my gut and due diligence has literally paid. Very glad to be invested with Ground Floor.

September 7, 2022
Rated 5 out of 5 stars

Debt focused investment platform gives opportunity to lower income folks five stars

Well I've had my issues with the company here and there, all of which we have worked to resolve over time.

I've been with them for years now and I'm proud to say that I finally joined ownership within the company even though I could afford was two shares.

Well every investment has a wrist that goes with it, it's hard to come by a debt focus instrument with a first lien position that only requires you to invest $10.

I have seen several losses even at 50% it was like five bucks depending on how much I invested and I easily made that more up from the other investments.

Because of this company I was able to start beginning to grow wealth just and I hope one day they allow me to finally have payments withdrawn automatically at 50% back to me and 50% reinvested because that would be awesome.
I'm annoyed by all the calculator usage I have to do and fortunately now I'm extremely good at it (tons of change from interest).

I'm very pro groundfloor and highly recommend, However, if it is not for you Then that is okay.
I recommend though that you should definitely find something that is because there are so many different type of opportunities for the debt instruments or alternative and to not invest "Only to me is a waste."

September 7, 2022
Rated 5 out of 5 stars

Groundfloor is a growing local company…

Groundfloor is a growing local company that is quickly spreading it's wings around the country providing unique investment opportunities in real estate for individuals for as little as $10/investment. This helps to create other small businesses (renovations, subcontractors, rental investments and revitalizing communities. I truly like the business model and I love the direct communication we receive from the company. You can tell they truly care about their investors and their customers. Personally, I am averaging 10+% over the last couple of years. It is a great alternative and diversification for my personal portfolio.

September 7, 2022
Rated 5 out of 5 stars

Groundfloor continues to exceed…

Groundfloor continues to exceed expectations. I look for alternative investments regularly and I am excited I found Groundfloor’s LROs. I feel my money is safe with this company and am happy about the high returns.

September 7, 2022
Rated 3 out of 5 stars

Review of Groundfloor from an investor's perspective

As far as customer service is concerned, anytime I have had questions or concerns, Groundfloor staff have been very responsive. I would give the staff 5 stars for the quality of their customer service with investors. The reason why I did not give 5 stars overall is because unfortunately the majority of the loans I have invested in have essentially been in default which means for me the investor that several of these loans have gone beyond the normal period that would make these short-term investments. I do understand and appreciate that each of these loans is backed with collateral (the property), but I would like to going forward see more careful vetting of lenders or at least more firm boundaries set with the lenders. Several of the lenders have been given multiple chances by Groundfloor to respond and come up with a game plan for repayment but appear to really be dragging their feet in actually paying off their debts. I am not suggesting turning this into a standard bank loan program but do think there is a need to set some more firm, clear boundaries with lenders.

September 7, 2022
Rated 5 out of 5 stars

Realty Happens!!

Hey, I am grateful for this chance to invest and learn more about loans and finance. This system is concise and easy to follow.

September 7, 2022
Rated 4 out of 5 stars

Loan category for well-sited renewable energy houses

Hi - I'm basically quite happy with the overall experience and consistent performance of the investments I've made. The site is easy to use and I can choose projects I think are sound.
I'd like to suggest that Groundfloor create categories of loans that people like myself who are aware of how the climate crisis is going to impact residential real estate would prefer to invest. For example:
1. houses that are not in a flood plain (Note that FEMA has said their flood plain maps are now inaccurate.) Same goes for houses that are going to get affected by sea level rise in the next 50-100 years. I don't feel comfortable investing in those.
2. Houses in hotter locations that are not going to be sound investments either because they are not designed with adequate low carbon HVAC equipment and/or because they are in areas of the country that will soon be unlivable due to heat waves.
On that other hand, I think many people would like to invest in house renovations and new construction that includes renewable tech like PV panels, heat pump HVAC and heat pump water heaters, passive house standards, etc.
Thank you!

September 7, 2022
Rated 5 out of 5 stars

Great Opportunity for Small Investors

In my opinion and experience, Groundfloor is one of the best opportunities for small investors to invest in hard money real estate loans. I am very satisfied with my experience and return with private lending through Groundfloor.

September 7, 2022

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