Groundsure Insights Reviews 

270
•
TrustScore 4.5 out of 5

4.5

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Rated 5 out of 5 stars

Excellent report. Clear, concise and returned to us in a good time frame. Asked us about dates and contacted the home owner (we are bying a new property), directly so we didn't have to, keeping me inf... See more

Rated 5 out of 5 stars

Groundsure was absolutely fantastic, quick response and visited the site within 24hrs Jon and Rowan, what can I say … two very polite and lovely colleagues to deal with. Arrived on time and nothi... See more

Rated 5 out of 5 stars

We regularly use Groundsure to provide our maps both in .pdf and .dwg formats as we like being able to preview the map data available at no added cost prior to purchase. Groundsure's .MAP consultant... See more

Rated 1 out of 5 stars

The address finder would not find the postcode. The grid reference was actually latitude and longitude rather than northings and Eastings so Its stated incorrectly. Regardless neither would work. The... See more

Company replied

Company details

  1. Business and IT Consulting Agency

Information provided by various external sources

Turn mapping software into location intelligence with the power and precision of Groundsure Insights. Our user-friendly digital maps bring you closer to the information you need to support your property or land use transaction. View maps for free in any browser, on Mac or PC, the download direct into your workflow. It's the simple, smart way to be certain.


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

270 reviews

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4.5

All reviews

(270)

13 reviews in the last 12 months

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Rated 5 out of 5 stars

Planning Map

Clear and easy to use mapping service, competitively priced.
I would recommend to follow professionals for planning applications.

October 16, 2014
Unprompted review
Rated 5 out of 5 stars

Excellent service

I have used MAP by Groundsure on various occasions and have always had an excellent service and follow up call to ensure that what I received was to my satisfaction

October 9, 2014
Unprompted review
Rated 4 out of 5 stars

A mapping service good for architects

Good and improving interactive website offering intelligent options for cropping OS maps to make DWG files, with a 3D height data model also available along with many other features. Customer service extremely attentive - received a call almost instantly after purchasing a map using the service - which then led me to discover more features.

October 8, 2014
Unprompted review
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Rated 2 out of 5 stars

Not intuitive & failed delivery

I found your website hard to navigate. I tried to scale up the area I wanted a map of but was unable to. There may be a way to do this but I could not find it. The file arrived simply as code in the email so useless I'm afraid

September 26, 2014
Unprompted review
Groundsure Insights logo

Reply from Groundsure Insights

Dear Sandpits,

The mapping issue sounds like something we can assist with easily, can we contact you to help?

The file format also concerns us so if there is a good time to call let us know.

Thanks for your custom,
.MAP by GroundSure

Rated 1 out of 5 stars

poor user interface, poor plans generally poor in comparison to competitors

poor user interface, poor plans, generally poor in comparison to competitors

September 26, 2014
Unprompted review
Groundsure Insights logo

Reply from Groundsure Insights

Dear Hearthstone,

We are sorry you did not have a pleasant experience.

Often we find our interface simply needs explaining, perhaps we could contact you to provide some assistance?
We are also very keen to understand what is undesirable about our plans to ensure that we are meeting the same standard as our competitors.

Can you advise of a convenient time to contact you?
Thanks for your custom,
.MAP by GroundSure

Rated 5 out of 5 stars

Very easy to use and inexpensive

As a novice to obtaining maps I found the site very easy to use which was greatly helped by the customer assistance when I phoned to navigate my way round and set up my account.
Very pleased.

September 24, 2014
Unprompted review
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Rated 5 out of 5 stars

Great service and user interface

We have used several mapping services over the years, Groundsure is the easiest to use and the most reliable by far. Great customer service. No need to look and further for another service....

September 23, 2014
Unprompted review
Rated 5 out of 5 stars

Great Website, Staff always helpful.

Since using this site to download maps into CAD I have found it easy to use and good value for money. As well as maps there is a lot of useful information to hand which can be downloaded easily.

September 9, 2014
Unprompted review
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Rated 4 out of 5 stars

Extremely helpful staff.

The staff member was extremely helpful, he looked into my query and returned my call not once but twice, first updating me on progress and then with a possible solution. In the end the map was not accurate and i have been promised a full refund.

August 21, 2014
Unprompted review
Rated 4 out of 5 stars

Superb Map Service

What I like about GroundSure is that you have a tool to enable you to choose whichever areas you feel are necessary rather than a simple rectangular box for locating the information required like other suppliers. We feel this is a huge improvement especially as we work a great deal in the Countryside and our clients are not having to pay for areas of open field which has no detail.

August 20, 2014
Unprompted review
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