Group Gear Limited Reviews 

51
TrustScore 2 out of 5

1.8

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Rated 1 out of 5 stars

I have dealt with this company for years and they used to be great! Now you cannot even see the prices AT ALL, you have to send a request of your "potential" order for a quote without any clue of how... See more

Rated 5 out of 5 stars

Bought the WiFi connekt starter kit and having failed spectacularly in trying to set it up called technical support for some guidance. Tom was incredibly helpful and walked me through the set up ste... See more

Rated 5 out of 5 stars

I purchased a slave unit of a powerline mains socket with wifi and was unable to get it working despite resetting it and rebooting it. I emailed the Company in the evening and received a telephone ca... See more

Rated 5 out of 5 stars

Amazing Service! Chris H, our account manager, is always happy to help and provides amazing customer service. We trust GroupGear as a reliable vendor and will definitely be doing a lot more or... See more

Company details

  1. Electronics Store

Information provided by various external sources

We are a well established Company supplying PC cabling, accessories & media accessories to the Computer, Electronic & associated industries.


Contact info

1.8

Poor

TrustScore 2 out of 5

51 reviews

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1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

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1.8

All reviews

(51)

0 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Great Service

Our Account Manager Darren Garner provides a great service and always responds promptly with competitive pricing. Always assists with any queries as well.

April 30, 2019
Unprompted review
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Rated 5 out of 5 stars

Excellent Prices & Customer service

Our account manager Mark White is very polite and is more than happy to help with any query I have. I always receive a quick response to emails and they also have excellent prices! Very happy with the service they provide from point of quote to delivery, never seem to have any problems, highly recommend!

April 30, 2019
Unprompted review
Rated 5 out of 5 stars

Great Service

Great Service, always quick and efficient and good cover if my usual account manager is off. Highly recommend! *****

April 30, 2019
Unprompted review
Rated 5 out of 5 stars

Excellent service

Excellent service, Mark White our account manager is always helpful and responds to any queries promptly. Very good pricing and cables always of a high quality, never had any issues with any of the items purchased. Would highly recommend.

April 26, 2019
Unprompted review
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Rated 5 out of 5 stars

Group Gear - Darren Garner

Been dealing with Group Gear - and Darren Garner specifically, for a few years now. Always had great service and co-operation from both.
Some of our inquiries have been particularly demanding and not at all standard off the shelf items, yet nothing is too much trouble. Always helpful, always get competitive pricing, always cheerful and always prompt response to inquiries and deliveries. What more could you want from a supplier?

April 24, 2019
Unprompted review
Rated 5 out of 5 stars

I always receive an excellent service…

I always receive an excellent service from Group Gear.
My account manager Darren is not only a product expert, but he is quick to respond to all of my enquiries and always goes the extra mile to ensure that i am able to maintain the service levels that my customers would expect.
Thanks and keep up the good work!

April 16, 2019
Unprompted review
Rated 5 out of 5 stars

5 stars

Never had a bad experience with Groupgear. Great service, fast responses and good product knowledge.

I have worked with Darren Garner as an account manager and his product knowhow and willingness to help has greatly benefited my customers. Couldn’t ask for a better contact.

April 3, 2019
Unprompted review
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