Group Cards Reviews 116

TrustScore 4.5 out of 5

4.6

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Review summary

Created with AI, based on recent reviews

Looking at 64 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the ease of use and straightforward process for setting up and sharing group cards, highlighting the convenience for collecting messages and donations. Many appreciate the wide selection of card designs and the flexibility of gift card options, allowing recipients to choose their own gifts. The service is frequently described as efficient, with timely delivery and helpful features like progress monitoring and read receipts. However, some customers experienced issues with gift card functionality, noting difficulties in changing suppliers or breaking down total amounts into multiple gift cards. A few also mentioned slow delivery times, with orders sometimes taking the full advertised period. Additionally, some users found limitations regarding the number of pages that could be printed for larger companies and felt the software could benefit from refinement to avoid generating unnecessary extra pages.

What people talk about most

User experience

People report positive experiences with user experience. Customers found the process of creating and sharing... See more

Product

Customers had positive experiences with the product. Reviewers found it easy to set up and appreciated the... See more

Service

Clients share positive opinions on service. Many reviewers found the service efficient, easy to use, and... See more

Website

Users describe positive interactions with the website, highlighting its ease of navigation and... See more

Delivery service

Consumers find delivery service to be positive. Many appreciate the ability to schedule deliveries, with... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Very efficient and easy way to set up a card that can be viewed and signed by people electronically - saved me the hassle of trying to get lots of people in different locations to sign. It was really... See more

Rated 5 out of 5 stars

Very easy to use, only criticism is that you cannot have multiple pages printed if you work for a big company. We had 57 pages and thy could not print them all not even as extra pages additional to th... See more

Rated 5 out of 5 stars

Easy online guidance and great selection of cards and donation options. The only thing I would ask to be improved is the confirmation section, when the card has been paid for. I did not see confirmati... See more

Rated 5 out of 5 stars

I found setting up Group Cards really helpful. Unlike other group e-cards, it gives the recipient the freedom to choose their own gift, which I think is a much better approach than selecting one for t... See more


4.6

Excellent

TrustScore 4.5 out of 5

116 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 33% of negative reviews

Typically replies within 2 weeks

How this company uses Trustpilot

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Rated 5 out of 5 stars

It was a smooth process

It was a smooth process. A reasonable price for an opportunity for staff members in different parts of the world to share a message with a member retiring.
The option to share the link worked well, I could monitor the progress, and it was possible to send the card on the last working day to the recipient without any issue.

July 4, 2025
Unprompted review
Rated 5 out of 5 stars

Great experience

Very efficient and easy way to set up a card that can be viewed and signed by people electronically - saved me the hassle of trying to get lots of people in different locations to sign. It was really easy to navigate the website, with plenty of options for cards. Definitely recommend.

June 25, 2025
Rated 5 out of 5 stars

I wanted to arrange a birthday card for…my daughter

I wanted to arrange a birthday card for my daughter who is travelling in USA that could be signed by all the family. My daughter was so happy to receive everybody's birthday messages. Your system works very well and my family could easily add their birthday wishes which made her day when so far away from home

April 20, 2025
Rated 5 out of 5 stars

love using group cards to celebrate…

love using group cards to celebrate staff performance, its easy to use and others can contribute to signing card and contributing to a gift card, makes things very easy when team are remote workers. Love reading when the staff member has opened the card and they give me feedback about how great it was.

April 29, 2025
Unprompted review
Rated 5 out of 5 stars

This was a great way to reach everyone…

This was a great way to reach everyone virtually and that everyone was able to sign the card simultaneously without waiting to be routed manually through their desks.
Also, the convenience of attaching a gift card and people contributing on their own made it so much easier and created less pressure on the organizer (me).

April 22, 2025
Unprompted review
Rated 4 out of 5 stars

No hard work to set up a collection

It was easy to set up the card and very quick. It lets us work in our own pace such as sending reminders and locking etc.

March 26, 2025
Group Cards logo

Reply from Group Cards

Hi Kamini,

Thank you for your review! We're so glad to hear that you found it easy to set up your card and found our features useful.

We're always looking for ways to improve our service to offer a 5-star service every time. If you have any specific suggestions on how we could make your experience better we'd love to hear from you! Feel free to get in touch via email anytime.

Thanks again for your feedback!

Best regards,
Alex

Rated 5 out of 5 stars

Excellent Service that is easy to use

Excellent Service that is easy to use

Cant fault it really, just works.

March 27, 2025
Unprompted review
Group Cards logo

Reply from Group Cards

Hi Brian,

Thank you so much for your wonderful 5-star review! We're thrilled to hear you found our service easy to use, and we hope to see you on our site again soon!

Best regards,
Alex

Rated 2 out of 5 stars

I asked the card to be delivered to the…

I asked the card to be delivered to the relevat person today at 10.00 AM.

Yu delivered the card yesterday at 10.00

As consequance, some people could not sign the card, because they had time until today.
Why the delivery time indicated was not respected?

Thank you

March 27, 2025
Unprompted review
Group Cards logo

Reply from Group Cards

Hi Lucio,

Thank you for your feedback. We understand your frustration regarding the delivery date of your card.

Our system logs indicate that the card was set for delivery on March 26th at 10:00 AM at the time of creation. It's possible the delivery date was altered after creation, but not saved before exiting.

Our system also shows that a delivery reminder email was sent on March 25th at 10:01 AM. We are investigating why this email may not have reached you, as it was sent through the same system as our other communications.

Our site is quite flexible and also allows creators to reopen cards after they have been sent incase they want to collect more messages.

We appreciate you bringing this to our attention, and we are committed to improving our service.

Best regards,
Alex

Rated 5 out of 5 stars

I am a recipient of one of these cards…

I had a issue with my gift card as a recipient but this was sorted within hours - good customer service

March 23, 2025
Unprompted review
Group Cards logo

Reply from Group Cards

Hi Adele,

Thank you for your 5-star review! We're delighted to hear that you were pleased with the card you received and that we were able to resolve your gift card issue quickly. Providing excellent customer service is a top priority for us.

We appreciate you taking the time to share your positive experience. We hope you enjoy your gift!

Best regards,
Alex

Rated 3 out of 5 stars

Didn’t like gift card options

I appreciated the convenience of sending a timely card from a group spread across the country. I did not like the gift card options, and didn’t have a clear understanding about it until after the card was sent.

March 21, 2025
Unprompted review
Rated 5 out of 5 stars

Second time of using this app & still very impressed

This is the second time that I have used this app for a group leaving card. It's very easy to set up and use - a great tool for people who work remotely. A good choice of cards. So helpful that you can set a timer to send the card and can amend it.
I will use it again and recommend it.

March 14, 2025
Unprompted review
Group Cards logo

Reply from Group Cards

Hi Faye,

Thank you so much for your wonderful 5-star review! We're thrilled to hear you're impressed with our service for the second time, and our design team will be very happy to hear that you like the cards.

We're delighted you'll be using us again and recommending us!

We look forward to helping you with your future Group Cards.

Best regards,
Alex

Rated 5 out of 5 stars

Very quick and straight forward service

March 11, 2025
Unprompted review
Group Cards logo

Reply from Group Cards

Hi Lucy,

Thank you for your 5-star review! We're glad to hear you found our service quick and straightforward. We strive to make the process as easy as possible for our users.

We appreciate you taking the time to leave your feedback.

Best regards,
Alex

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