Groupon Reviews 

17,461
TrustScore 3.5 out of 5

3.7

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Rated 1 out of 5 stars

Groupon A company to be avoided. I purchased a Microsoft groupon coupon but did not receive an activation code or confirmation email. I contacted customer support eventually - it is not easy to... See more

Rated 3 out of 5 stars

Polite staff. The hairdresser cut well and blow dried well, but unfortunately didn’t listen carefully during the consultation about dying my hair. I had specifically asked not to see any more grey hai... See more

Company replied

Rated 5 out of 5 stars

I purchased three licences. I recently installed the last one on my device. The whole process is very simple. Just go to the licence creation page and follow the instructions – each step is described... See more

Rated 5 out of 5 stars

Very good dealer. The email with the license arrived within a few minutes. It included a license for Windows 10 Pro, as ordered. The required upgrade key was offered directly in the email and, upon re... See more

Company details

  1. Coupon Service

Written by the company

Über Groupon Groupon baut die tägliche Gewohnheit im lokalen Handel auf, mit einem riesigen Mobil- und Online-Marktplatz, der satte Rabatte auf Essen, Entdeckungen und neue Erlebnisse bietet, so dass Kunden das Beste finden können, was eine Stadt zu bieten hat. Groupon zelebriert Erlebnisse und alltägliche Dinge, von denen wir glauben, dass sie das Leben sinnvoller machen. Als Unternehmen sind wir bestrebt, unseren Kunden zu helfen, neue Orte, Produkte und neue Aktivitäten zu entdecken; unseren Kunden den zusätzlichen Schub zu geben, so dass sie etwas Neues ausprobieren wollen, in dem Wissen, dass sie ihre lokale Community unterstützen. Bis heute hat Groupon Tickets für 47 Millionen Stunden Live-Musik verkauft und war für 65 Millionen Unzen Steak verantwortlich, 15 Millionen Fitness-Klassen wurden von Kunden überlebt und 240 Millionen Unzen Kaffee gebraut.


Contact info

  • Dircksenstraße 3, 10179, Berlin, Germany

  • groupon.de

3.7

Average

TrustScore 3.5 out of 5

17K reviews

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3.7

All reviews

(17,461)

582 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

After falling for a fraud who sold…

After falling for a fraud who sold faulty products, the groupon support did nothing else than shrugging it off.
Hours wasted on emails with the vendor and the groupon support, yet no refund in sight yet, but the faulty product is still on sale.

August 10, 2025
Unprompted review
Rated 1 out of 5 stars

Ordered a bed just after Christmas was…

Ordered a bed just after Christmas was told the company it was coming from was closed till the new year but the bed arrived 2 day later. The frame was great but the slats were unplanned wood and not fit for purpose.l emailed Groupon and got a standard AI reply back. Tried phoning customer service but there is no number .Emails are AI generated and after about sending 10 of them all telling me there was nothing wrong with the slats they have worn me down and the bed is in a spare room just as it was delivered to Me in pieces. I have ordered countless small things from Groupon. this was my first big purchase and I must say it will be the last.I am eighty and can use a computer but the frustration of speaking to a robot is to much for me I am fed up with asking it to get me human to speak to. Sorry Groupon but I will never use you again.

December 27, 2025
Unprompted review
Rated 5 out of 5 stars

Great Deal – Worked Perfectly!

I recently purchased a Microsoft Office key from this website at a fantastic price, and the entire experience was quick and seamless. The checkout process was smooth, and I received the code immediately. Activation worked perfectly on the first try, and I now have full access to the software without any issues. Everything functions exactly as expected. Highly recommended!

January 20, 2026
Unprompted review
Rated 2 out of 5 stars

Be careful which reseller you pruchase from

I bought a licence from Groupon - the reseller was Technivision Germany. It product I purchased MS Office 2024 for the MAC works well. I this advised my daughter to purchase a licence for MS Office for her new Windows 11 laptop. She purchased it from the reseller keyupnow We could not validate the key with MS and after 30 days it stopped working.

January 8, 2026
Unprompted review
Rated 1 out of 5 stars

Dangerous! Groupons does not issue invoices...

Groupons does everything it can to prevent you from receiving an invoice. With Amazon, you receive an invoice even though Amazon only acts as an intermediary. Groupon generally keeps a low profile and refers you to the seller with a Gmail address. This results in email communication. It's been a month since I placed my order and I still haven't received an invoice for €216. If I never receive an invoice, how am I supposed to enforce warranty claims in the event of damage?

January 11, 2026
Unprompted review
Rated 1 out of 5 stars

Worst place to buy anything

Worst place to buy anything! Never will I buy a needle again. Services are very difficult to get an appointment. Prodcuts have bad quality. Cancelling or returning is made very very difficult. Horrible!

February 2, 2026
Unprompted review
Rated 1 out of 5 stars

Ordering an Office-licence for Mac…

Ordering an Office-licence for Mac ended in purchasing 2 licences which I cannot install on my Macs. No response from the retailer even though I haven't used the licences. Overall too complicated, too intransparent. I will not again buy via Groupon.

January 16, 2026
Unprompted review
Rated 1 out of 5 stars

It can’t be worser than this service

Not good at all.. she did not the whole body waxing because she did not had the whole material to wax with.. so I wanted to become a new appointment, she ignored me first and after she tell me Im full so i cant make an appointment..

December 27, 2025
Unprompted review

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