Groupon España Reviews 21,517

TrustScore 4 out of 5

4.1

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See what reviewers are saying

Rated 5 out of 5 stars

The information for the installation was really easy and there were only a few steps. I contacted them with some questions and they answered very quickly 100% Recomendable

Rated 1 out of 5 stars

Scammers. Do not use. They only use AI as customer support and will not refund your money even if the groupon provider is not responding after months of trying to contact them. Fraudulent company.

Rated 5 out of 5 stars

Pleasant position on main square with outside terrace. Friendly welcome and service. Flexible with time of booking (as we met friends by chance and had drinks wit them first) and included wine (whic... See more

Rated 5 out of 5 stars

Groupon has been a great discovery for me. It is an easy access portal that offfers the best discounts for many items you want, be It a cinema ticket or an online course. In my case, It offered me a d... See more

Company details


Contact info

  • C/ ALFONSO XII, NUM 62, BAJO, 28014, MADRID, Spain

  • groupon.es

4.1

Great

TrustScore 4 out of 5

22K reviews

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1-star

Replied to 34% of negative reviews

Typically replies within 24 hours

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Rated 1 out of 5 stars

No chance for a replacement or refund

I bought a mattress but it didn´t feel comfortable so I asked for a replacement the next day after the delivery. The customer service said that reason was not good enough to attend to my inquiry.

June 26, 2024
Unprompted review
Rated 5 out of 5 stars

Great Discovery.

Groupon has been a great discovery for me. It is an easy access portal that offfers the best discounts for many items you want, be It a cinema ticket or an online course. In my case, It offered me a discount for the online course that prepares you for the TOEFL exam. It also has a clear interface, even in mobile version, that facilitates your navigation through the many discounts It has available. I definetly recommend It.

June 26, 2024
Unprompted review
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Rated 5 out of 5 stars

Amazing and 100% recommended

This coupon website is a fantastic resource for anyone looking to save money. It offers a wide array of up-to-date coupons across various categories, making it easy to find deals on everything. Highly recommended for smart shopping and significant savings.

June 25, 2024
Unprompted review
Rated 1 out of 5 stars

Terrible

Terrible, estafadores, dan códigos que no funcionan y solo te dan devoluciones con su Mierda de moneda virtual

June 21, 2024
Unprompted review
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Rated 1 out of 5 stars

AMIGO TOURS Misleading advertisement

The Groupon advertisement did not show exacty what the tour operator Amigo Tours was really going to offer in the end. If you pay an expensive service (€95) at Groupon, It is disappointing if you don’t get what you had expected. Otherwise I would have got the Alhambra tickets on the Alhambra website!!! We went there on a tour that was supposed to be a 3-hour complete tour and it didn’t include the Nasrid Palaces. Who on earth goes to the Alhambra and not go to the Palaces - if they are the highlight!!?? The Groupon title was completely misleading saying “Nasrid Palaces optional” but they never gave us the option!!! I called the tour operator Amigo Tours but they showed no interest in solving the situation. They just didn’t care and took no responsibility - even when the rest of the group had experienced the same problem. Apparently it had happened before as well. I feel customer service is useless in Spain. Worst of all is that I bought the tickets for my foreign friends as a gift and they left with real disappointment.

May 24, 2024
Unprompted review
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