Grow Daddy Canada Reviews 

21
•
TrustScore 2 out of 5

2.2

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Rated 1 out of 5 stars

Our order never arrived and any attempts to reach Grow Daddy, no response. DO NOT ORDER ANYTHING FROM THIS COMPANY.

Rated 1 out of 5 stars

I placed an order 2 weeks ago and the order still hasn't shipped. I've attempted numerous times to contact them through email and the number provided on there website. I unfortunately email transferre... See more

Rated 5 out of 5 stars

Incredibly helpful staff that go above and beyond. I was having issues with Indoor Growing Canada and Wow what a difference at Grow Daddy, My order was placed shipped and received in the same week. I... See more

Rated 1 out of 5 stars

Don't shop there online. Credit card wouldn't work on their site so I went through the trouble of e-transfering payment. They then canceled my order saying they didn't have the items in stock. Now the... See more

Company details

Information provided by various external sources

FREE SHIPPING - GROWER EDUCATION - COMPETITIVE PRICES Grow Daddy is Canada's new leader in hydroponic growing equipment, supplies, and support. We are here to help new growers, and carry a large inventory of grow lights, grow tents, nutrients, star...


Contact info

2.2

Poor

TrustScore 2 out of 5

21 reviews

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No recent history of asking for reviews

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2.2

All reviews

(21)

8 reviews in the last 12 months

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Rated 1 out of 5 stars

I placed an order 2 weeks ago and the…

I placed an order 2 weeks ago and the order still hasn't shipped. I've attempted numerous times to contact them through email and the number provided on there website. I unfortunately email transferred my payment so I doubt I will be refunded. Stay away from this business.

May 21, 2026
Unprompted review
Rated 5 out of 5 stars

Great selection of products

Great selection of products, excellent customer service and fast shipping. Just received my order today April 27th after submitting my order on April 22nd, I definitely recommend for home growers.

April 27, 2026
Unprompted review
Rated 1 out of 5 stars

Never buy from this company!!!

I placed two orders and they said that the items were in stock. A week later I receive an email saying my orders were refunded and I had to buy elsewhere. My third order was only partially fulfilled and two weeks later all of my lab chemicals and Ph probe kits etc. arrived frozen. When I contacted them, they did not even respond!!!! BEWARE for I would never deal with this company again...if I could give them a 0 rating, I would.

January 7, 2026
Unprompted review
Rated 1 out of 5 stars

Stay away from this store

I live just down the street from these guys and their store is never opened. I've been trying to return a product that I bought from them that took forever to ship in the first place. I tried emailing a number of times but got no reply. I went to their other store owned by the same jerk called smokedaddy and tried to return there but the guy working their wasn't sure if he could do that. He texted the owner while I was there but got no reply. I asked him to text me when he heard from the owner but I heard nothing back. WORST customer experience ever. A garbage company.

December 16, 2025
Unprompted review
Rated 1 out of 5 stars

Pretty pissed with these guys

Pretty pissed at these guys. Placed and paid for an order 12 days ago, and it’s still has not shipped. I’ve called and can’t get through or leave a message as the answering machine is full. (And has been full for days)

I’ve emailed and tried using that ridiculous chat bot and have got no where and talked to no one. I’ve been ordering from these guys since 2020 and have always thought highly of them as I’ve never had an issue. Clearly something has changed as they are no longer reliable.

If this was simply an inventory issue, and it was communicated with me that’s fine. Things happen, but to complete ignore and ghost a paying customer is not acceptable.

November 8, 2025
Unprompted review
Rated 1 out of 5 stars

made an order on Sunday and cancelled…

made an order on Sunday and cancelled my order on Wed as no one returned my messages or chat bot conversations..then the email would NOT work so stay away if you don't want to be ripped off..i was lucky as I put in the wrong EMT question/answer, now my Equifax is sending me alerts of my address on the darkweb..total scam

May 25, 2025
Unprompted review
Rated 1 out of 5 stars

Growdaddy is a scam

Growdaddy is a scam. You can pay for items shown in stock, but nothing will happen until you ask for a refund. Any positive reviews they have must be fake.

February 12, 2025
Unprompted review
Rated 1 out of 5 stars

Don't shop here online

Don't shop there online. Credit card wouldn't work on their site so I went through the trouble of e-transfering payment. They then canceled my order saying they didn't have the items in stock. Now they haven't returned my payment and won't respond to my emails. Stay away. Scam company

February 6, 2025
Unprompted review
Rated 1 out of 5 stars

Total scam.....

The last couple of times I ordered from this company they took forever to send my order out. Only when I asked to cancel it and get a refund did they ship anything out. This last time they sent me a lesser item than I ordered. I ordered a 400gph submersible pump. The website said 400gph. The invoice said 400gph but what I got was a 320gph pump. When I contacted them to correct the issue they asked for photos, which I provided immediately. After that I could not get a response from them. They now completely ignore me so I'm stuck with an item that is not sufficient for my needs and have to buy something that will meet my needs from somewhere else. Do NOT buy from this company. They're a scam and have horrible customer service.

August 6, 2024
Unprompted review
Rated 1 out of 5 stars

This was by far the worst experience…

This was by far the worst experience I've ever had with a retailer .

I placed a $340CAD order of 75lbs of fertilizers. They took the money and it was 2 weeks before I inquired about the status. They assured me the tracking number would be there on Friday. Two more Fridays go by and still no tracking number. I ask again. On Friday the tracking number will be there. No tracking number on Friday.

I placed the order on October 27th 2023. It was finally refunded to me on December 6th 2023 after they made zero attempts to actually ship it. I never received any information confirming or denying that they even attempted to move this product or even had it in their possession. I'm starting to suspect they just didn't actually have stock .

They lied to me multiple times, they tried to guilt me into believing that this product was supposed too difficult to shift, they gave me attitude when it was completely unwarranted and to top it all off?

When I went to inform them of their competitions ability to ship the exact same product in less than 6 days (3 business days) for $25 more?

They IP blocked me. They will of course let me still purchase from their website (because they are shady like that) but I would have no recourse if something went wrong, which in the five years I've shopped with them happens EVERY SINGLE TIME. They have never gotten an order to me on time And they have consistently sold me out of stock stuff.

I wasn't going to write reviews but the IP chat block revealed their true selves.

There is another indoor farming website in Canada that is much much better. Just Google indoor farming Canada. He is really good and they have never ever ever messed up an order on me. In fact, they have consistently exceeded my expectations because I have used GrowDaddy for so long and just got used to things never shipping like they were supposed to.

October 27, 2023
Unprompted review
Rated 5 out of 5 stars

GREAT customer service

I made my order and didn't hear back from them for a week. They personally called me and told me they were understaffed the last week. They apologized too me and sent out some free swag with the order. To actually call and not just email me about the situation is RARE nowadays. GREAT store, great prices, and on the east coast so even better =)

July 22, 2022
Unprompted review
Rated 4 out of 5 stars

Bad to Better

I was overcharged for a bottle of General Hydroponic Florabloom. I ordered a gallon and got sent a quart. They told me they would credit my account(twice) That never happened. I won’t be shopping at Growdaddy again.

After getting in contact again all issues were resolved. Now for the good stuff. Growdaddy deliveries were quick, customer service is also quick to respond. Prices are some of the best.

April 8, 2022
Unprompted review
Rated 5 out of 5 stars

Incredibly helpful staff that go above…

Incredibly helpful staff that go above and beyond. I was having issues with Indoor Growing Canada and Wow what a difference at Grow Daddy, My order was placed shipped and received in the same week. I like that they ship with UPS as tracking was seemless. I would highly recommend to anyone looking for a reliable hydroponic grow store with a great selection for plant nutrients, pots, soil tents and grow lights. Definately my new Canadian version of Amazon for my Indoor Garden.

February 5, 2022
Unprompted review
Rated 5 out of 5 stars

I've made a few transactions with these…

I've made a few transactions with these guys, and the customer service is top notch, products are quality, and the shipping times are excellent!! Definitely would recommend, and I have!!
Keep up the great work guys!!

September 24, 2021
Unprompted review
Rated 5 out of 5 stars

These guys are totally awesome

These guys are totally awesome. Everything I’ve ordered arrived on time, twice they’ve replaced an item I ordered not in stock with a better product and covered the difference. I only deal with them now. Completely trust them.

July 9, 2021
Unprompted review
Rated 5 out of 5 stars

Yup I liked them

Just received my new grow tent kit from grow daddy. Overall I am very happy with the quality of all the products. The tent is high quality with no light leaks, fans are high quality, and the light is what I was looking for so I was happy they had it in a kit. The order came in three boxes shipped with fed ex, tracking was provided and all pieces were received in good shape, for me that's very important as I have had countless issues with online sellers and poor shipping quality. I would shop here again as long as they keep the good prices they have.

September 28, 2020
Unprompted review
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