Growth Accountants Reviews 117

TrustScore 5 out of 5

4.8

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Rated 5 out of 5 stars

These guys have been so helpful, friendly and extremely efficient in all my dealings with them. I’ve started a new business in 2024 and had difficulty with other companies. Martyn leads an incredibly... See more

Rated 5 out of 5 stars

Sergei Jelissejenko was very helpful and informative. Sergei gave me a great introduction to the process, explained the potential CGT I may need to pay, and provided a clear list of the documents and... See more

Rated 5 out of 5 stars

I can't say enough good things about Growth Accountants. From day one, their communication has been top-notch—they really keep you in the loop, which I appreciate. The staff is super friendly and alwa... See more

Company replied

Rated 5 out of 5 stars

It's the best accountancy firm I ever come across. We had issues with almost all others before Growth Accountants but we now feel in safe hands. The Communication is super quick and their advis... See more

Company replied

Company details

  1. Accounting Firm
  2. Accountant
  3. Bookkeeping Service
  4. Business Administration Service
  5. Payroll Service
  6. Tax Advisor

Written by the company

Empowering Growth, Delivering Exceptional Service. Welcome to Growth Accountants, where we embrace a client first approach to help your business thrive. Our team of highly skilled chartered accountants goes beyond traditional accounting services, providing tailored solutions to support your financial journey. From proactive tax advice to growth strategy and access to finance, our goal is to empower you to make informed decisions and drive your business towards success.


Contact info

4.8

Excellent

TrustScore 5 out of 5

117 reviews

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Rated 5 out of 5 stars

Sergei Jelissejenko was very helpful…

Sergei Jelissejenko was very helpful and informative. Sergei gave me a great introduction to the process, explained the potential CGT I may need to pay, and provided a clear list of the documents and information required to complete everything.

May 27, 2025
Unprompted review
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Rated 5 out of 5 stars

Since changing my business over to…

Since changing my business over to growth accountants, running my business has been so much easier. They not only take care of everything from are payroll to our taxes but there always on hand to assist and provide the best service they can….

November 7, 2025
Unprompted review
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Rated 5 out of 5 stars

We're moving to the UK real soon and…

We're moving to the UK real soon and will be paying taxes over there. The whole thing sales tax thing has been crazy. We got connected with the team at Growth through a contact of ours, and they've been incredible - super helpful getting us ahead of everything. Huge thanks to the Team!

October 3, 2025
Unprompted review
Rated 5 out of 5 stars

Martyn and his team at Growth…

Martyn and his team at Growth Accountants are outstanding in every sense. Their efficiency is second to none – every task is handled promptly and with complete professionalism – yet what really makes them stand out is their personalities. Every interaction is pleasant, approachable, and genuinely enjoyable, which makes working with them a real breath of fresh air. They combine deep knowledge with warmth and clarity, always making sure we feel informed and supported. If you are looking for a great, knowledgeable accountant, choose Growth Accountants – you will not be disappointed.

August 29, 2025
Unprompted review
Rated 5 out of 5 stars

Accounants Who Have There Sh*t Together

I've had a few accountants who were usually one-man bands and just disorganised.

Growth Accountants is a team of knowledgeable experts who have given me terrific advice on being efficient and saving money both personally and in business. I've made money as a result of the service! Sergei and Mo are amazing at responding to queries in a prompt manner.

For a long time, I jumped from accountant to accountant, and now I recommend Growth Accountants to every business owner I meet. I can't recommend them enough.

August 22, 2025
Unprompted review
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Rated 5 out of 5 stars

I don't normally leave online reviews

I don't normally leave online reviews, but I just had to for the whole team at Growth Accountants. I know we're not the easiest bunch to look after, and we've probably had lots of questions about simple things as we learn more about building our own business up.

You have all been really great, from how our account was set up, to the speed that our questions are answered. We never have to worry about missing deadlines as you are always nagging us as soon as any paperwork is due! 😀

You've made a lives a lot easier!

August 1, 2025
Unprompted review
Rated 5 out of 5 stars

They do my cis and vat and accounts

I have been a customer with Growth Accountants for about 18 months.
My experience has been really good. My accountant, Mo, is always on hand if I have questions, but the main thing is that I am too busy to think about all the stuff you have to do like getting your VAT ready or being organised to send the CIS paperwork into Government. We used to get fines and I didn't really know that a good accountant would try and keep you on track with those sorts of things.
They've been really good for me.

July 25, 2025
Unprompted review
Rated 5 out of 5 stars

Just want to say thank you guys

Just want to say thank you guys.
We were in a bit of bother when we found you and you've taken so much of stress away. And I can actually try and enjoy running my business again.

July 17, 2025
Unprompted review
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Rated 5 out of 5 stars

Very positive experience

I have been with Growth for over three years, they manage two company accounts, VAT return and personal tax for me. I could not be happier with the way they manage and communicate, they handle all the stress and returns. Communication whether by phone, WhatsApp or email is answered immediately; naive and delicate questions are discussed and explained. I could not recommend Growth enough, and would recommend reaching out to Martyn to discuss your specific needs.

July 24, 2025
Unprompted review
Rated 5 out of 5 stars

I’m so pleased to have joined Growth…

I’m so pleased to have joined Growth Accountancy Services. From day one, the entire team has been proactive and efficient, ensuring a smooth and thorough transition from my previous accountant. I’ve been assigned Abdul, who has been incredibly supportive and responsive. He’s always on hand to answer any queries and has been instrumental in helping me better understand the financial backbone of our business. Thanks to the whole team.. we’re absolutely over the moon with the service so far!

July 24, 2025
Unprompted review
Rated 1 out of 5 stars

While others may have had better experiences, mine was defined by missed expectations, unclear communication, and a disappointing lack of professional accountability.

My experience with Growth Accountants Ltd over an 11-month period was deeply unsatisfactory. I was initially offered a discounted service and was led to believe the firm would provide tailored, communicative support as my business grew. Unfortunately, this was not the case.

From the beginning, communication was inconsistent. I often had to chase for responses and was not kept informed about what work was being done or what was required from me. At one point, due to delays, I was given a free month of service. I was also encouraged to post positive reviews before any significant service had been delivered, which I found premature and inappropriate.

When it came time for my first VAT filing, it was handled at the last minute, placing undue pressure on me to review and submit missing information quickly. Despite making it clear that I was unfamiliar with these processes, I was not guided through them properly.

One of my biggest concerns was the lack of access to my Profit & Loss statements. I asked for this information multiple times and only at the very end was I told that it would cost extra, though this was never made clear to me beforehand.

Toward the end of our engagement, after expressing dissatisfaction and suggesting I might look elsewhere, my account was abruptly terminated—without formal notice or written confirmation. I later discovered that my accounting data in QuickBooks was missing two months of entries.

Attempts by my new accountant to obtain professional clearance were refused, allegedly because of this review and a separate Google review. I was also informed that the company planned to sue me—via a message sent to my new accountant before they told me directly, which I consider wholly unprofessional.

In their public response to my review, Growth Accountants included my full name, business name, business address, and links to my other review accounts. I believe this to be an excessive and targeted disclosure of personal data.

While others may have had better experiences, mine was defined by missed expectations, unclear communication, and a disappointing lack of professional accountability.

July 21, 2025
Unprompted review
Growth Accountants logo

Reply from Growth Accountants

We take all feedback and comments from former clients seriously as this helps us to reflect and improve on our service.

We always aim to offer clear communication and proactive support. In your case, we booked multiple meetings to go through your Profit & Loss, all of which were missed by you without notice.

We also provided several goodwill gestures, such as when you realised you had not cancelled your previous payroll contract, we gifted you a month of free service to help you with your cashflow.

Your first VAT return was filed on time, despite complications caused by an incorrect VAT registration address (which you did). We did our best to resolve this for you swiftly, and importantly, we met the deadline and kept you compliant.

There were situations when you would send queries to the team on a Friday evening and insist that if they weren't answered before Monday morning, your business would suffer. The team sought to accomodate these requests, all within the same fixed cost for you.

Regarding service scope, your contract included a clear and detailed service table, which we referred you to when additional monthly services were requested. We pride ourselves on proactive, clear and transpararent pricing - that's why we provide such a large print list of the services that have been selected, along with services that have not been purchased and the associated pricing.

Your requests went significantly beyond the agreed scope, and we offered options to add services transparently and fairly.

Unfortunately, the way our team was spoken to became unacceptable. While we understand running a business can be stressful and this can cause frustration, we cannot accept abusive behaviour towards staff.

After discussing our concerns internally, we took the highly rare, but necessary step of disengaging from acting further on your behalf.

We believe any perceived “missing work” is a misunderstanding. Your VAT returns were submitted with your approval, shortly before the relationship ended.

We wish you the best in future, but we stand by our decision to prioritise the wellbeing of our team and disengaging from acting for you.

Rated 5 out of 5 stars

Absolutely fantastic

Absolutely fantastic, great communication and my tax was sorted without any issues! Look nowhere else these are the accountants you need 👍

January 23, 2025
Unprompted review
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Rated 5 out of 5 stars

Switching over from our old accounts to…

Switching over from our old accounts to growth accountants has been seamless and they made the whole process easy.
They have been really helpful answering all questions.
Massive thankyou to Claire for sorting out all the tricky payroll bits

May 21, 2025
Unprompted review
Rated 5 out of 5 stars

I have been working with Growth…

I have been working with Growth accountants for over a year now and am lucky enough to work with Tanvi, she is so professional and I feel totally taken care of and looked after. I really look forward to our monthly meetings. They are always available via text if I have any business related questions. A total pleasure.

May 20, 2025
Unprompted review
Rated 5 out of 5 stars

Recently moved accountancy firms and…

Recently moved accountancy firms and what a wonderful difference at Growth Accountants. I now know what I’ve been missing for some time - wish I’d moved earlier ! Onboarding process was really easy and there have been lots of proactive touch points from all levels. Abdul had been really great at keeping things simple for me in answering all of my questions and guiding me through using new tools which have made everything so much simpler ! Responses are really quick and allows me the time just to concentrate on my business ! I’d highly recommend Growth Accountants.

May 20, 2025
Unprompted review

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