Grubby Reviews 1,919

TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Looking at 315 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the excellent quality and variety of the products, highlighting the delicious, restaurant-quality flavors and generous portion sizes. Many appreciate the ease of preparation and the fresh ingredients, noting that the meals have simplified their cooking and introduced them to new foods. The customer service is also frequently commended for being responsive and helpful. However, some customers have experienced issues with the delivery service, including delayed or cancelled orders, and occasionally receiving damaged or missing ingredients. A few people also mentioned that some recipes were bland or overly salty, and that the cooking times provided were not always accurate.

What people talk about most

Product

Consumers find the product to be positive, highlighting the quality, variety, and taste of the meals. Many... See more

Quality

Users describe positive interactions with quality, consistently praising the fresh, high-quality ingredients... See more

Delivery service

Customers had ambiguous experiences with delivery service. Many reviewers praised the consistent, on-time... See more

Customer service

Reviewers highlight positive aspects of customer service, consistently praising its responsiveness,... See more

Service

Reviewers mention positive feedback about service. Customers consistently praise the outstanding customer... See more

Reviews shaping this summary

Rated 5 out of 5 stars

We switched from Hello Fresh to Grubby about a year ago as we found the HF vegetarian options to be really lacking. With Grubby, there's an amazing variety of tasty, filling and easy to make meals tha... See more

Rated 5 out of 5 stars

Huge selection of delicious and healthy, easy to follow recipes at a great price. Regular free samples of interesting snacks. Easy to skip a week or change your order day. Really responsive custome... See more

Rated 5 out of 5 stars

These meal kits have genuinely changed my life. As a vegan with Type 1 diabetes, I often feel burnt out trying to come up with meal ideas or stay on top of everything—but these have made it so m... See more

Company replied

Rated 5 out of 5 stars

Have been enjoying grubby meals for over 5 years. Recipes are all good and mostly delicious. There is a huge choice each week (we get a pack of 3 meals each 2 weeks) The default meals one gets are a... See more

Company replied


Company details

  1. Meal Delivery
  2. Online Food Ordering Service

Written by the company

Vegan recipe kits. All flavour. No faff.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

2K reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 80% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

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Rated 5 out of 5 stars

Absolutely brilliant

Absolutely brilliant - love the recipes, fresh food and convenience. Also customer service is outstanding. I have got confused about my subscription but there’s always a very quick response on email from a person!

May 12, 2026
Unprompted review
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Reply from Grubby

Thanks for the review :) We're so glad to hear that the team have been helpful and you're enjoying your meals too!

Rated 5 out of 5 stars

Love the food

Love the food, order every week!

May 10, 2026
Unprompted review
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Reply from Grubby

Thanks so much for leaving us a review! We are so glad you're enjoying the recipes :)

Rated 5 out of 5 stars

Grubby is Great!

I have been using Grubby meal kits for around 18 months now and love them. I have tried a few different vegan meal box companies, but Grubby are my favourite - the dishes are lovely, there’s lots of choice each week and their customer service is excellent. I’ve rarely had a problem, but if there has been any small issue it is rectified immediately and in the nicest way possible. I would highly recommend 😊

May 7, 2026
Unprompted review
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Reply from Grubby

Thank you so much for such a lovely review! 🌟

We’re so glad you're enjoying the variety of dishes and that our team has been able to look after you whenever you’ve needed us :)

Rated 5 out of 5 stars

Amazing and inspiring dishes

Amazing and inspiring dishes. We aren’t actually vegan, so were a bit nervous about going for it, but I have to say all the meals have been exceptional. Good portions, and tastier than Gousto. Plus being vegan means we can feel good about ourselves :)

May 7, 2026
Unprompted review
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Reply from Grubby

Thanks for leaving us such a lovely review! We’re delighted to hear that you’re a big fan of your Grubby meals :)

Rated 5 out of 5 stars

We love Grubby!

We've been eating Grubby meals around four times a week for well over a year now and we've been delighted with the whole experience. I love that we're supporting a relatively small company. The website is easy to use and the ordering process is very straightforward. They are quick to respond with friendly and helpful emails if there are any issues, and for us the issues have been very small and only on a rare occasion. The meals options are plentiful and varied. It took a little time to work out what we enjoyed most and now we can confidently order four or five meals a week, secure in the knowledge they'll be quick and easy to cook, healthy and gut friendly nutritionally, the ingredients are always good quality and, most importantly, the food is attractive on the plate and delicious to eat! It's fabulous not to have to plan and shop for every meal when we're busy with work, and great to try dishes we'd never normally think to make ourselves. We can honestly say we've saved money using Grubby as there's no waste and it saves us from all the extra purchases we might be tempted to make if we were shopping for every meal ourselves. We recommend Grubby to everyone!

May 6, 2026
Unprompted review
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Reply from Grubby

Thank you so much for the incredible review! 🌟

It is so rewarding to hear that we've become such a staple in your weekly routine over the past year. We love that you’re enjoying the variety and finding the meals both gut-friendly and delicious—it’s exactly why we do what we do.

We really appreciate you supporting us and recommending us to others too :)

Thanks for being such a valued part of the Grubby community!

Rated 5 out of 5 stars

Really enjoy the meals and great…

Really enjoy the meals and great customer service

May 5, 2026
Unprompted review
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Reply from Grubby

We really appreciate you sharing your experience! It makes our day to know that Grubby is hitting the spot for you :)

Rated 5 out of 5 stars

Grubby is the best meal delivery…

Grubby is the best meal delivery service I have ever tried. And the fact that they're vegan makes them even better. They go out of their way to deliver tasty, nutritious meals and their customer service is outstanding. 10/10 recommend.

May 5, 2026
Unprompted review
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Reply from Grubby

Thanks for the lovely feedback - we're so thrilled to hear that you are loving Grubby!

Rated 5 out of 5 stars

Delicious meals

We aren’t vegetarian but enjoy trying different meals, so glad this was recommended to us . Every meal has been easy to prepare, delicious, full of flavour and a great portion size . The ingredients have all been excellent quality. Communication and customer service has been outstanding .

May 1, 2026
Unprompted review
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Reply from Grubby

We really appreciate the kind words! It’s wonderful to know you’re having such a great experience with us :)

Rated 5 out of 5 stars

Yummy food, helpful employees

Have really enjoyed my experience with Grubby. Recipes are yummy and easy to follow and it's a great way to bring variety to my week. Any problems at all and the customer service team are lovely and will help you so quickly!

April 29, 2026
Unprompted review
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Reply from Grubby

Thanks for the review :) We're so glad to hear that the team have been helpful and you're enjoying your meals too!

Rated 5 out of 5 stars

Kind

Small, friendly and kind company doing a fantastic job.
I love that I can make this milk as creamy as I like. I use it to make porridge, coffee, tea and mash potatoes and in baking cakes.

March 30, 2026
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Reply from Grubby

Thanks for lovely review Wendy! :)

Rated 5 out of 5 stars

I’ve been using Grubby for three weeks…

I’ve been using Grubby for three weeks now after a friend recommended it to me, and I’m genuinely so grateful I gave it a try.

I’m vegan and I have ADHD and dyslexia, and these boxes have been a real lifesaver.

The biggest difference for me is how much easier Grubby makes dinner. Coming home in the evening and just grabbing one of the recipe bags takes away so much resistance. Everything is already portioned out, all in one place, and ready to go. I don’t have to spend time hunting around the kitchen for ingredients, figuring out what to cook, or trying to motivate myself to start. It completely removes the decision fatigue around dinner, which has made a huge difference.

As someone with dyslexia, I also really appreciate how easy the recipe cards are to follow. The layout is clear, the instructions are simple, and having the ingredients in bold makes the recipes much easier for me to process and follow while cooking. It’s such a small detail, but it makes a real difference.

I also love how much variety there is each week. There are loads of different recipes to choose from, so it never feels repetitive or boring. The food has been genuinely delicious too - honestly better than most of what I’d usually cook for myself - and it’s helped me eat far more vegetables without feeling like a chore.

It’s also been a hit with my partner, who isn’t vegan and has been really enjoying the meals as well, which has been a lovely bonus.

Although meal kits can seem expensive at first, Grubby has actually saved me money overall. I’m wasting far less food, buying fewer random groceries I never get around to cooking, and ordering fewer takeaways.

For me, Grubby hasn’t just been convenient, it’s made cooking feel accessible, reduced stress, and helped me eat better. I’d absolutely recommend it.

April 30, 2026
Unprompted review
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Reply from Grubby

Hi Caroline,

Thank you so much for such a thoughtful review! We are thrilled to hear that Grubby has been a lifesaver for you.

It is wonderful to know that our bagged ingredients and bold recipe cards have helped make cooking more accessible and less stressful. We also love that the meals have been a hit with your partner!

Hearing that we’re helping you enjoy more variety while reducing food waste is exactly why we do what we do. Thanks for being part of the Grubby community!

Rated 5 out of 5 stars

Great for meat eaters too

Whilst the boxes themselves are plant based the recipes work really well to also add meat to them. Generous portion sizes and helped me expand the rotation of meals in our household

April 30, 2026
Unprompted review
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Reply from Grubby

Thanks Sam! We’re delighted to hear that you’re a big fan of your Grubby meals :)

Rated 5 out of 5 stars

Amazing meals and fantastic customer…

Amazing meals and fantastic customer service. I highly recommend them.

April 30, 2026
Unprompted review
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Reply from Grubby

Thanks for the review :) We're so glad to hear that the team have been helpful and you're enjoying your meals too!

Rated 5 out of 5 stars

I was a total cooking novice

I was a total cooking novice.
These meal kits are not only super easy to make, but the are very tasty. I’ve been using them for about 4 weeks now and it’s the best thing ever. Iv not had a bad meal yet. Highly recommend.

April 30, 2026
Unprompted review
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Reply from Grubby

Thanks so much for leaving us a review! We are so glad you're enjoying the recipes :)

Rated 5 out of 5 stars

When you’re young no one tells you that…

When you’re young no one tells you that the worst thing about being an adult is trying to decide what to have for tea every night! Well Grubby have taken that problem away, we are on our fourth week of using this company and what a game changer it’s been for my husband and I, we’re both vegan and have been eating the same boring convenient meals for far too long, then we found grubby and now we’re eating restaurant quality meals every night! The recipe cards are so easy to follow, every ingredient bar the oil is there for you all in the exact quantities you need for the recipe, the variety and choices are vast! The meals are for two and there’s plenty of food! Never feel hungry in the evenings now! We forgot to order last week so we’ve got the chefs choices which are also delicious! You can skip weeks if you need to, the app is incredibly easy to use, it’s easy to raise an issue, we were missing an item once and got immediate credit on our account and yesterday I had to email them with an issue about the delivery service, I received a prompt and lovely email back, so great customer service! this is definitely one of the best decisions we’ve made to get meal kits from grubby, completely recommend them even if you aren’t vegan!!

April 29, 2026
Unprompted review
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Reply from Grubby

Thanks so much for the lovely feedback - we're so thrilled to hear that you are loving Grubby!

Rated 5 out of 5 stars

Great vegan meal kit boxes, better than the others

Grubby provide good meals at a reasonable price.
All the food is plant based/vegan but they have a fantastic selection of offerings.

I have tried quite a few of these services for the past 5 years and Grubby is the best I have used.

I'd also flag that Grubby has the best customer service of any of them I have used. Inevitably with a service like this there will be issues, I have fewer with Grubby than I had with some of the bigger players in the market but when I do, Grubby is the best.

Food comes pre-sorted into bags for each meal. The recipie cards are great and very clear, ingredients are fresh and the meals are suitably varied with a good range of healthy, exotic (though usually anglicised), and unhealthy options to keep options varied. One brilliant thing they've done a bit is collaboration, in particular their collaboration with Mildreds was brilliant.

April 29, 2026
Unprompted review
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Reply from Grubby

Thanks for the review Theo! That is so lovely to hear - We're so glad that the team have been helpful and you're enjoying your meals too :)

Thanks for being part of the Grubby community!

Rated 4 out of 5 stars

Veggie goodness

Great service, fab customer service. Really great inspiration for doing more veggie meals.

April 29, 2026
Unprompted review
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Reply from Grubby

Thanks for the review :) We're so glad to hear that the team have been helpful and you're enjoying your meals too!

Rated 5 out of 5 stars

We now eat fresh and healthy meals

We now eat fresh and healthy meals. There’s lots of choice and we try meal combinations we would not have otherwise thought of. To come home from work tired knowing all the ingredients are taken care of and our meal is quick and easy to prep makes all the difference.

April 28, 2026
Unprompted review
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Reply from Grubby

Thanks for letting us know Claire! We’re delighted to hear that you’re a big fan of your Grubby meals :)

Rated 5 out of 5 stars

Outstanding

Outstanding meals. I use the kits mainly and the results are both delicious and nutritionally outstanding. Service is also brilliant with communication and deliver faultless for the past 6 weeks I have been using Grubby. It has cut my food bills, increased my free time and met all expectations. Plant based happiness and health for a Zoe user.

April 25, 2026
Unprompted review
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Reply from Grubby

Thanks so much for the review :) We're so glad to hear that the team have been helpful and you're enjoying your meals too!

Rated 5 out of 5 stars

Brilliant PB meals service

They offer a great range of interesting plant-based recipes. The ingredient are always fresh and good quality. I especially like their tofu and meat substitutes.
I’ve had scores of boxes with very few issues and on the odd occasion there’s been any kind of problem, their customer services has been quick to get it sorted. Would recommend 💯.

April 26, 2026
Unprompted review
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Reply from Grubby

We really appreciate the kind words! It’s wonderful to know you’re having such a great experience with us :)

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