Grubby Reviews 1,923

TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Considering 328 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the product for its quality, variety, and delicious flavors, making meal planning and cooking much easier and more enjoyable. Many appreciate the generous portion sizes and the convenience of having fresh, high-quality ingredients delivered directly to their door. The customer service is frequently highlighted as excellent, with people noting the helpfulness and responsiveness of the team in resolving any issues. However, some customers experienced issues with delivery, including delayed or cancelled orders, and occasionally received damaged or poor-quality ingredients. These instances sometimes led to frustration, particularly when needing to chase for updates or arrange alternative meals.

What people talk about most

Product

People report positive experiences with the product, consistently praising the delicious, varied, and... See more

Quality

Users describe positive interactions with quality, consistently praising the high standard of ingredients and... See more

Delivery service

Reviewers mention ambiguous feedback about delivery service, with many customers praising its reliability,... See more

Customer service

Customers consistently note positive experiences with customer service, often describing it as amazing,... See more

Service

Clients share positive opinions on service, with many reviewers describing it as outstanding and the best... See more

Reviews shaping this summary

Rated 5 out of 5 stars

As a vegan, travelling a lot for work, trying to decide what to cook each night is a chore - but I love cooking! Grubby takes care of the decisions and everything we’ve had so far has been quick to ma... See more

Rated 5 out of 5 stars

I live alone and (before Grubby) I found choosing recipes, shopping for ingredients, prep and loooong recipes exhausting! With Grubby I get 3 recipes per week and divide them into 6 meals, leaving me... See more

Rated 5 out of 5 stars

These meal kits have genuinely changed my life. As a vegan with Type 1 diabetes, I often feel burnt out trying to come up with meal ideas or stay on top of everything—but these have made it so m... See more

Company replied

Rated 5 out of 5 stars

Have been enjoying grubby meals for over 5 years. Recipes are all good and mostly delicious. There is a huge choice each week (we get a pack of 3 meals each 2 weeks) The default meals one gets are a... See more

Company replied


Company details

  1. Meal Delivery
  2. Online Food Ordering Service

Written by the company

Vegan recipe kits. All flavour. No faff.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

2K reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 80% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

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Rated 5 out of 5 stars

Fantastic vegan food

The menu selection is always great, the food itself is delicious and delivery is reliable.

March 24, 2026
Unprompted review
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Reply from Grubby

Thanks so much for leaving us a review! We are so glad you're enjoying the recipes :)

Rated 5 out of 5 stars

I love grubby

I love grubby. I’ve tried boxes from many different companies and now I found Grubby, which combines all the good bits, with an extra. The range of choices is great, and if you have dietary restrictions (wheat), these guys are the best. With an easy way to select your food restrictions/preferences, and an amazing and dedicated team.. without mentioning the freshness of their ingredients, and easy to make menus, Grubby is part of our family now. Annnnd, try the brownie..

March 24, 2026
Unprompted review
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Reply from Grubby

We really appreciate you sharing your experience! It makes our day to know that Grubby is hitting the spot for you :)

Rated 5 out of 5 stars

A Game Changer for Vegan + T1D Living

These meal kits have genuinely changed my life.

As a vegan with Type 1 diabetes, I often feel burnt out trying to come up with meal ideas or stay on top of everything—but these have made it so much easier. Having the carb information included is a huge bonus and takes a lot of the stress out of planning.

The portions are generous, the flavours are restaurant-quality, and it’s such a relief to take that mental load off when it comes to food.
I'm looking forward to the new options each week and having the opportunity to try new ingredients.

March 21, 2026
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Reply from Grubby

We really appreciate the kind words! It’s wonderful to know you’re having such a great experience with us :)

Rated 4 out of 5 stars

Nice meals

Nice meals, thought I'd cancelled and then the recipes they chose for me were not great, wondered if they send the most unpopular if you don't choose..anyway would use again, although found it difficult to freeze my account

February 8, 2026
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Reply from Grubby

Hi there,

Thanks for leaving us a review.

I'm glad to hear that you were satisfied overall, although sorry to hear that you found using our system a bit confusing - I can see that this has already been resolved with our team over email.

However don't hesitate to get back to us if we can be of further assistance.

Best,
Lily

Rated 5 out of 5 stars

Quick, Healthy, Delicious!

Grubby meals are fresh, flavourful, and super easy to cook. Perfect for quick, healthy dinners without the hassle.

March 18, 2026
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Reply from Grubby

Thanks for the lovely feedback - we're so thrilled to hear that you are loving Grubby!

Rated 5 out of 5 stars

Wonderful plant based recipes

Simple ordering system, great recipes and beautiful ingredients. Every one we’ve tried has tasted fabulous.

March 17, 2026
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Reply from Grubby

Thanks for letting us know! We’re delighted to hear that you’re a big fan of your Grubby meals :)

Rated 5 out of 5 stars

Great food .

Great food . Great service and great ethos ! What’s not to love ❤️

March 14, 2026
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Reply from Grubby

We really appreciate the kind words! It’s wonderful to know you’re having such a great experience with us :)

Rated 5 out of 5 stars

The Best Vegan Recipe Box Ever

I have recently started using Grubby. The food and recipes are absolutely fantastic. The variety of recipes each week is excellent. I have used a lot of recipe box companies and this is so far the best.

February 15, 2026
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Reply from Grubby

We really appreciate the kind words! It’s wonderful to know you’re having such a great experience with us :)

Rated 5 out of 5 stars

Grubby mealkits over 2 years

We’ve been getting Grubby mealkits 2-3 times per week for over two years. The meals are delicious and include a variation of vitamin and minerals from the different fruit and vegetables. Infrequently if there is a problem such as a missing ingredient in a meal, the friendly and professional staff are understanding and quick to provide a solution. A nice way to reduce meat intake in a tasty and sustainable way. Highly recommend.

March 15, 2026
Unprompted review
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Reply from Grubby

Thanks for the lovely feedback - we're so thrilled to hear that you are loving Grubby!

Rated 5 out of 5 stars

Absolutely love grubby boxes food is…

Absolutely love grubby boxes food is fresh, quality and tasty not mention big portion sizes.
Do not even want takeaways now the meals are beyond tasty and fresh absolutely cannot recommend this company enough.

March 12, 2026
Unprompted review
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Reply from Grubby

Thanks so much for leaving us a review! We are so glad you're enjoying the recipes :)

Rated 1 out of 5 stars

I wanted to test out a different meal…

I wanted to test out a different meal prep service and came across grubby, though the website and the food shown look really nice, when I got my first weekly box and tried the first, wasn't impressed. I tried the Creamy 'Nduja Rigatoni', nothing creamy about it, tasted bland and peanutty. Tried Spicy Szechuan Noodles and there was honestly nothing spicy at all, had a lot of watery soup in it, had a few mouthfuls and threw it in the bin. Oh, and the olive oil that I was supposed to receive with my order...never received. I have the rest of the meals stored in the freezer but to be honest based on my taste experience with the two meals above, ill just throw them in the bin and cancelled subscription. Sorry

March 10, 2026
Unprompted review
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Reply from Grubby

Hi there Ernest,

Thanks for taking the time to leave us a review - although I'm sorry to hear that you've not had a good Grubby experience so far!

As a very small business we really rely on feedback so we know how and where we can improve. This certainly doesn't sound like a typical experience of our ready meals, and so we'd like to investigate this further.

I'll drop you an email now so please do look out for that, and then we'll also be able get that missed olive oil out to you too :)

Many thanks,
The Grubby Team

Rated 5 out of 5 stars

Delicious

Food is so good and delicious. can 't wait to try more, as so straightforward. definitely recommend.

March 6, 2026
Unprompted review
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Reply from Grubby

Thanks for letting us know! We’re delighted to hear that you’re a big fan of your Grubby meals :)

Rated 4 out of 5 stars

Nice meals

Nice meals, good quality. The bedt teady made meals I have ever purchased. Odd piece of large stalk in a couple, so one star knocked off. Would like a bigger range. I've tried every meal and just order the ones I like.

March 3, 2026
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Reply from Grubby

Hi Katie,

Thanks for leaving us a review - we are glad to hear that you're enjoying the ready meals :)

And I am pleased to announce that we're going to be releasing some new meals soon! So watch this space :)

Have a fab day!

Rated 5 out of 5 stars

The best vegetarian/vegan meal service around

We’ve tried a few vegetarian/vegan meal services and Grubby’s is by far the best. The most tasty meals and a really great range that makes it easy to pick meals that meet different dietary needs (e.g. low cal, high protein, etc). Definitely highly recommend!

March 6, 2026
Unprompted review
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Reply from Grubby

We really appreciate you sharing your experience! It makes our day to know that Grubby is hitting the spot for you :)

Rated 1 out of 5 stars

Order with care…

The only reason I left 1 Star is because you have to leave at least 1 Star. Firstly I have to say customer service is great from Grubby when you need to contact them however none should need to contact to complain about orders as regularly as I do. Basically if you order from them it’s hit and miss what condition and quality will arrive. Squashed or bad quality of ingredients, split ice packs the latter has been ongoing for over 18months
And though they are quick to give discounts and refunds they have totally missed the point. THIS SHOULD NOT BE THE NORMAL service I receive but few and far between. I honestly don’t know how long I can persist and anyone looking to order from them remember to always have back up meals ready for delivery day. This and more has been directly fed back to Grubby on numerous occasions and the apologies just keep coming.

March 5, 2026
Unprompted review
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Reply from Grubby

Hi there Phil,

Thank you for taking the time to leave us a review, and I'm sorry to hear that you've not had the best experience.

I know we’ve already been in touch at length via email, so I won't go into detail again, but I wanted to acknowledge your comments here.

And also to reiterate that we are committed to getting this right, and are consistently working to improve our packaging and delivery processes - so we do appreciate you giving us your feedback.

If there's anything we can help with, do drop us another message on email :)

Best,
The Grubby Team

Rated 5 out of 5 stars

We are loving Grubby

We are loving Grubby! I've tried 6 different recipes so far, every one was delicious and very different - super easy to follow - I would highly recommend. I can't wait for my next meal!

March 4, 2026
Unprompted review
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Reply from Grubby

Thanks for letting us know! We’re delighted to hear that you’re a big fan of your Grubby meals :)

Rated 5 out of 5 stars

Great recipes

I've had Grubby for a while now and absolutely love it. So easy to cook with loads left over.

March 2, 2026
Unprompted review
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Reply from Grubby

Thanks for the lovely feedback - we're so thrilled to hear that you are loving Grubby!

Rated 5 out of 5 stars

Grubby are great at responding to…

Grubby are great at responding to queries - few and far between as they are - really quickly, with excellent responses. The quality of produce is generally very good, as are the recipes, and the customer service is a refreshing change from other meal kit providers.

March 2, 2026
Unprompted review
Grubby logo

Reply from Grubby

Thanks for the review :) We're so glad to hear that the team have been helpful and you're enjoying your meals too!

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