G S Logistics Inc. Reviews 

2
•
TrustScore 3 out of 5

3.2

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Company details

  1. Logistics Service

Written by the company

GS Logistics, based in Monrovia and Buchanan City, Liberia, is a leading provider of comprehensive logistics and transportation services. We specialize in seamless import/export facilitation, ensuring efficient, reliable, and fast handling of goods through strategic port locations. Our services include customs clearance, cargo tracking, and specialized cargo handling, tailored to meet the needs of our diverse clientele. At GS Logistics, we commit to delivering excellence and enhancing the logistics experience with every shipment.


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3.2

Average

TrustScore 3 out of 5

2 reviews

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3.2

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Rated 1 out of 5 stars

errible Experience with G S Logistics…

errible Experience with G S Logistics Inc. – No Communication and Zero Accountability

I ordered a 14x8 summer house back in March, and the delivery process through G S Logistics Inc. has been an absolute nightmare. After weeks of waiting, I took a day off work for the scheduled delivery — and nothing arrived. There was no text, no email, no phone call — just silence.

After chasing down the issue myself, I was told the item had been passed between multiple couriers, eventually ending up with Lee Couriers in Hoddesdon, who only use small vans and couldn’t deliver the item due to its size. Their suggestion? That I should collect it myself — which is ridiculous, since I don’t have access to a large truck.

Dealing with G S Logistics Inc. has been beyond frustrating. I’ve made several long phone calls, spent ages on hold, and still got no clear answers. Every person I spoke to either didn’t know what was happening or shifted the blame to someone else. There’s no ownership, no urgency, and certainly no proper customer service.

This was originally ordered through The Range, who provide no tracking info and leave you entirely on your own once G S Logistics gets involved.

This whole experience has been a complete failure in logistics and communication. I would strongly advise avoiding G S Logistics Inc. if you value your time, your money, or basic professionalism.

May 1, 2025
Unprompted review
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Reply from G S Logistics Inc.

Dear Customer,

Thank you for sharing your feedback. We are genuinely sorry to hear about your frustrating experience.

However, we believe there may be a case of mistaken identity. G S Logistics Inc. is based in Liberia, West Africa, and we do not operate in the UK or have any partnership with Lee Couriers, The Range, or similar services in Hoddesdon. We have not handled any deliveries of summer houses or similar items.

We kindly suggest double-checking the company name or contacting your original point of purchase for further clarification. In the meantime, we will also report this to Trustpilot as a possible misdirected review.

Wishing you a quick and satisfactory resolution to your issue.

Warm regards,
G S Logistics Inc.
Monrovia, Liberia

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Rated 5 out of 5 stars

Best Clearing Agents in Town

Best Clearing Agents in Town
Been doing business with GS Logistics for the past 6 months and they been doing extremely well on clearing our containers from the port. So these days we no more paying extra port charges. Strongly recommend these guys to anyone in Liberia who do both import and export.

June 19, 2024
Unprompted review
G S Logistics Inc. logo

Reply from G S Logistics Inc.

Thanks for the kind words Mr. Ali

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