GT Motorcycles Reviews 29

TrustScore 3.5 out of 5

3.6

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Rated 5 out of 5 stars

Bought a new Kawasaki Ninja 1000sx 40th Anniversary from GT Motorcycles. Made contact via the Autotrader contact form. Received a quick reply from James. This was a distance purchase for me, living in... See more

Rated 3 out of 5 stars

Cant fault the clothing shop nor the sales team as they know all about customer service, however on the servicing side of things they really boiled my pi$$ !!! Luckily Jonathan was there to square the... See more

Rated 5 out of 5 stars

I have used GT Motorcycles from Australia and the service is amazing and the people within the organization, have assisted me with the best advice and back up. I contact them first when needed before... See more

Company replied

Rated 1 out of 5 stars

Poor servicing, bike in for warranty work. took 2 months, problem misdiagnosed and no information till I turned up to collected the bike. When I did get the bike back the heated grips and trickle char... See more

Company replied

Company details

  1. Motorcycle Shop
  2. Ducati Dealer
  3. Honda Dealer
  4. Kawasaki Motorcycle Dealer
  5. Suzuki Motorcycle Dealer
  6. Yamaha Motorcycle Dealer

Written by the company

GT MOTORCYCLES | Award-Winning Motorcycle Main Dealer | Honda Kawasaki Yamaha Suzuki Ducati | Showroom - Cafe - Workshop - Apparel - Parts & Accessories - Online Shop - Performance Engineering.


Contact info

3.6

Average

TrustScore 3.5 out of 5

29 reviews

5-star
4-star
3-star
2-star
1-star

Replied to 33% of negative reviews

Typically replies within 24 hours

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Rated 5 out of 5 stars

Bought a new Kawasaki Ninja 1000sx 40th…

Bought a new Kawasaki Ninja 1000sx 40th Anniversary from GT Motorcycles. Made contact via the Autotrader contact form. Received a quick reply from James. This was a distance purchase for me, living in North Yorkshire. The whole process, dealing with James was first class. I got an excellent p/x price for Honda Rebel SE and was kept informed at all stages re delivery times and costs for my new bike. Bike was delivered by Steve, who was extremely professional and explained the supplied documentation thoroughly. A very reliable business to deal with and would recommend them highly.

August 15, 2025
Unprompted review
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Rated 1 out of 5 stars

Poor servicing

Poor servicing, bike in for warranty work. took 2 months, problem misdiagnosed and no information till I turned up to collected the bike. When I did get the bike back the heated grips and trickle charger connection had not been connected and left loose. Battery had no securing strap / horn not connected with no wires leading to it (Both MOT fails). Hydraulic unit cover did not have the 2 plastic securing pins in so was hanging lose directly in front of the rear tyre collecting crud. "14 July" following the initial review I have been contacted by GT with both apologies and reassurance that issues have been corrected, so thank you GT for a positive response in person.

May 17, 2025
Unprompted review
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Reply from GT Motorcycles

Hi Darren, To be clear the motorcycle had a previous poor repair from another dealer. You had a falling out with that dealer and then refused their work. From what information we can gather Suzuki then passed you to us and our team have had to work to repair an already damaged wiring loom. A member of the work shop management team will be in touch to discuss this complaint in detail.

We hope you'll find a satisfactory outcome with the workshop.

Thank you. - Customer Service Team.

Rated 5 out of 5 stars

Stephen is one of the most…

Stephen is one of the most knowledgeable, helpful and friendly people I have ever met. Every contact is a pleasure!

April 15, 2025
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Reply from GT Motorcycles

Thank you for your very kind feedback!! It's a pleasure dealing with you!

Rated 5 out of 5 stars

Easy to deal with.

Easy to deal with.
Fast and very reasonable shipping to Australia.
Haven’t tried the product yet.

March 17, 2025
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Reply from GT Motorcycles

Thank you for your kind review!

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Rated 5 out of 5 stars

Advice, assistance and service

I have used GT Motorcycles from Australia and the service is amazing and the people within the organization, have assisted me with the best advice and back up. I contact them first when needed before any other business in the world.
For five years the standard of service and products supplied have no equal

March 6, 2025
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Reply from GT Motorcycles

Thank you for your stellar review! We really appreciate it and look forward to doing plenty more business with you in the future! - GT Team

Rated 5 out of 5 stars

New Bike

Bought a bike from GT via AutoTrader. Really good experience so far. Just waiting on the good weather…

February 1, 2025
Unprompted review
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Reply from GT Motorcycles

Thank you for your kind feedback!

Rated 5 out of 5 stars

Very knowledgable of all aspects

Very knowledgable of all aspects
Was extremely helpful and answered any questions I had
Ordering was extremely easy and was notified tracking numbers delivery times etc once available
100% would recommend and couldn’t fault service in any way

January 2, 2025
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Reply from GT Motorcycles

Thank you for your kind feedback! - GT Team

Rated 5 out of 5 stars

High Performance

There are some products that are not sold in Japan. They responded quickly and the time from ordering to shipping was quick. I would like to use them again in the future.

August 29, 2024
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Reply from GT Motorcycles

Thank you for your kind feedback! - GT Team

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Rated 5 out of 5 stars

My recent experience with GT autos…

My recent experience with GT autos Dundee was really great. After 3 appointments at a Halfords auto centre, where my car was going from bad to worse, I took my car to GT autos Dundee. The guys there really know what they are doing. They got my car running in no time. The manager is especially friendly, professional and polite.

June 28, 2024
Unprompted review
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Reply from GT Motorcycles

Hi, Thank you for the review but you have left it for the wrong company we are not GT Autos. - gt online

Rated 3 out of 5 stars

Service department lets the team down

Cant fault the clothing shop nor the sales team as they know all about customer service, however on the servicing side of things they really boiled my pi$$ !!! Luckily Jonathan was there to square the problem away but if it wasnt for his intervention then i would never of stepped back through the front door again.

June 14, 2024
Unprompted review
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Rated 5 out of 5 stars

Easy transaction

Easy transaction, quick delivery.
Will definitely use again.
Thanks

March 21, 2024
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Reply from GT Motorcycles

Thank you for the kind feedback!

Rated 5 out of 5 stars

Perfect products

Perfect products, great responsiveness, timely delivery

March 4, 2024
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Reply from GT Motorcycles

Thank you for your kind feedback! It is greatly appreciated.

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