Guardio Reviews 11,722

TrustScore 4.5 out of 5

4.5

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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the service for making their online experience feel much safer, effectively protecting them from malicious websites, suspicious activity, and potential scams. Many appreciate the ease of use and the efficiency of the app and website, highlighting how it quickly identifies and blocks dangerous sites and calls, providing a strong sense of security. However, some customers also noted occasional issues with the app, such as it freezing or stopping altogether, and a few found the amount of information required overwhelming. There were also instances where the product interrupted their activities, and some felt it should operate more in the background.

What people talk about most

Website

Clients share positive opinions on website protection. Many customers appreciate how the service effectively... See more

User experience

Reviewers mention positive feedback about user experience. Many customers find the platform easy to use,... See more

Service

People report positive experiences with service. Customers appreciate the excellent and efficient service,... See more

Product

Consumers generally find the product to be positive, with many expressing satisfaction with its protection... See more

Application

Users describe positive interactions with the app. Many customers express satisfaction, highlighting its... See more

Based on these reviews

Rated 4 out of 5 stars

Guardio has flagged many suspicious sitescand influx of suspect emails. I know this company does more but I am an old woman challanged by the use of computers , consequently I am hacked and taken adva... See more

Company replied

Rated 5 out of 5 stars

Guardio has made my online experience feel so much safer! There have been several instances where I have been alerted to malicious websites and notified of suspicious activity! Thanks to Guardio for s... See more

Company replied

Rated 5 out of 5 stars

I am really pleased that when I try to go to a site that is potentially a scam, Guardio kicks me back out. No matter how many times I try to go to that potential scam site it will continue kicking me... See more

Company replied

Rated 5 out of 5 stars

Trustworthy. I accidentally paid £90 for a year to which i was met with quick and efficient responses with patience and then a refund. Also i didnt know how to cancel my subscription and i was g... See more

Company replied


Company details

  1. #3 of 10 best companies in Computer Security Service

About Guardio

Written by the company

Guardio is built to protect the way people live online and keeps you safe from scams, phishing, identity theft, and more.

With real-time alerts, proactive monitoring, and cross-device coverage, it secures your devices, accounts, and personal information without slowing you down.

Guardio detects threats early and helps stop them before they cause harm. Whether you’re browsing, banking, or texting, it runs quietly in the background, providing visibility, guidance, and peace of mind.

Contact info

4.5

Excellent

TrustScore 4.5 out of 5

12K reviews

5-star
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1-star

Replied to 100% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Guardio does just that

Guardio does just that, it guards me from potential harmful ads and emails. I feel much safer .

April 15, 2026
Unprompted review
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Reply from Guardio

Shirley, we’re so glad Guardio is helping block those harmful ads and emails. That kind of protection is exactly what brings real peace of mind every day!

Rated 1 out of 5 stars

Guardio isn't necessary for Mac users.

Here again is another sneaky attempt to ensnare the public into signing up to subscriptions by default. I didn't agree to having money taken out of my account annually.
I suggest you all Google 'Guardio complaints topics'.
Guardio isn't necessary for Mac users. No one with experience here will advise you to install ANY anti-virus software on your Mac. It is simply not needed and will almost certainly cause problems. macOS has built-in protections that are updated as necessary and third party apps are not helpful at all.

April 15, 2026
Unprompted review
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Reply from Guardio

David, we appreciate your perspective. Guardio is designed to complement built-in protections by adding real-time defense against scams, malicious sites, and risky links across your online activity. If you’re open to it, we’d be glad to help you get the most out of it at support@guard.io.

Rated 5 out of 5 stars

Awesome Customer Service!

I’m elderly and Taylor was so kind, informative, and patient with me. Her responses to my emails were immediate with very good imstructions. I don’t know how much she’s making but this young lady deserves a raise! Thank you Taylor.

April 15, 2026
Unprompted review
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Reply from Guardio

Belinda, thank you so much for sharing this. We’re so glad Taylor was able to support you with patience and clear guidance. Providing that level of care along with strong protection is exactly what we strive for!

Rated 5 out of 5 stars

I am 79 and had a very difficult time…

I am 79 and had a very difficult time in getting guardio set up. Taylor stayed with me every step of the way. She would tell me step by step if I didn’t understand she would do it again. You cannot ask for any better service than what they did . I highly recommend . Don’t be afraid to ask questions

March 20, 2026
Unprompted review
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Reply from Guardio

Pat, we really appreciate you sharing this. We’re so glad Taylor was able to stay with you every step of the way and make things clear. Providing patient support and peace of mind is exactly what Guardio is here for!

Rated 5 out of 5 stars

I no longer get spam or fraud.

I have been spammed many times and I love the fact Guardio is watching out for what’s entering my emails or sites that I’m visiting. Many sites look completely genuine, especially with the AI. Guardian helps me sleep better at night.

April 10, 2026
Unprompted review
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Reply from Guardio

Denise, we’re so glad Guardio is helping cut down on spam and giving you that sense of security. That peace of mind is exactly what we’re here to provide every day!

Rated 5 out of 5 stars

I love having Guardio

I love having Guardio! They protect me every day!

April 7, 2026
Unprompted review
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Reply from Guardio

We love hearing that. Daily protection you can rely on is exactly what Guardio is here for, along with that peace of mind every day!

Rated 5 out of 5 stars

I had asked for help

I had asked for help, and a lovely woman named Taylor assisted me with some possible breaches. She was helpful and patient with me, and I was able to accomplish all I needed to do! I appreciate the help I received.

March 21, 2026
Unprompted review
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Reply from Guardio

We’re so glad Taylor was able to help you through that situation. Providing clear, patient support while helping secure your information is exactly what we strive for every day!

Rated 5 out of 5 stars

I am going through a lot with a hacker…

I am going through a lot with a hacker who compromised my X account, and it’s been a headache. I’ve done everything I could to provide X with the necessary credentials, but so far, there's been no luck. Then I reached out to Guardio, and I was connected to Taylor and I have to to say he was exceptional. He explained to me what I could do to secure my account and emails, and he told me about the different plans within their company that can help me secure my information. I really appreciated him because I needed a kind word or two at this time. Thank you, Taylor. You are the best. There should be more stars on here, there would have to be 100 or more to really represent Taylor.

♥️

March 13, 2026
Unprompted review
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Reply from Guardio

Sandy, thank you so much for sharing this. We’re really glad Taylor was able to support you during such a stressful time. Helping you regain control and protect your accounts is exactly what Guardio is here for, and your kind words mean a lot to us.

Rated 5 out of 5 stars

Ever since I had got guardio

Ever since I had got guardio, I have loved the way they update you and keep your informed on what to do when they find a problem. I recommend Guardio to my family and friends.

November 1, 2025
Unprompted review
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Reply from Guardio

Ronnie, we really appreciate the recommendation. Keeping you informed and helping you take the right steps when something comes up is exactly what Guardio is here for, along with that peace of mind every day!

Rated 5 out of 5 stars

I like that they detect things &block…

I like that they detect things &block them, they let you know, I can look & see what they blocked.

October 13, 2025
Unprompted review
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Reply from Guardio

We’re so glad you’re finding the visibility helpful. Being able to see what’s blocked and stay in control is exactly what Guardio is designed for, along with that peace of mind every day!

Rated 5 out of 5 stars

So thankful I had great people to get me setup.

So thankful I have this protection. It’s been a bit hectic to get it done but the service reps are AWESOME giving me instructions and helping me get WHATEVER I needed done. I feel SAFE now & it’s all because of all those who had a hand in getting me setup correctly.

🥰😍 Again THANKS
Mrs Loria Dupree

April 15, 2026
Unprompted review
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Reply from Guardio

Loria, thank you so much for sharing this. We’re so glad our team was able to guide you through setup and get everything working the way it should. Helping you feel safe and supported is exactly what Guardio is here for!

Rated 5 out of 5 stars

Great company do a great job keep up…

Great company do a great job keep up the great work cheers

April 15, 2026
Unprompted review
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Reply from Guardio

Hi Kevin,

Thank you so much for the support — we really appreciate it!

Glad to hear you’re happy with Guardio, and we’ll keep up the good work.

Rated 5 out of 5 stars

Trustworthy

I truly love the Guardio app. It has saved me on two different occasions. I feel the amount I pay monthly is well worth the security

April 14, 2026
Unprompted review
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Reply from Guardio

Hi Lou,

Thank you so much for sharing this — we really appreciate it!

We’re glad Guardio has been there for you when it mattered and that you’re feeling the value of the protection. That’s exactly what we aim for!

Rated 5 out of 5 stars

Taylor was very patient and helpful

Taylor was very patient and helpful.
The only drawback was the screen that acknowledged that my email was verified. The writing was so tiny I had to get a magnifying glass to read it. 🥴

April 14, 2026
Unprompted review
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Reply from Guardio

Hi Kaye,

Thank you for your feedback — we really appreciate it!

We’re so glad to hear Taylor was patient and helpful.

We’ll also pass along your note about the email verification screen — usability matters, and that’s helpful input for improving the experience!

Rated 5 out of 5 stars

I subscribed initially for a year

I subscribed initially for a year. Due to unexpected circumstances I had to cancel it within the hour

I spoke to Taylor online
She was the epitome of professionalism and took care of my cancellation immediately
Excellent, efficient service

April 14, 2026
Unprompted review
Guardio logo

Reply from Guardio

Hi Ron,

Thank you for sharing your experience — we really appreciate it!

While we’re sorry you had to cancel, we’re glad Taylor was able to assist you quickly and professionally.

We’ll be sure to pass along your kind words.

Rated 5 out of 5 stars

Taylor has explained things very well…

Taylor has explained things very well for me to understand. I am giving my trust in Guardio.

April 14, 2026
Unprompted review
Guardio logo

Reply from Guardio

Hi Judy,

Thank you so much for sharing this!

We’re really glad Taylor was able to explain everything clearly and make you feel confident.

Your trust means a lot to us, and we’re here to keep you protected.

Rated 5 out of 5 stars

I have not had a hack since I got you…

I have not had a hack since I got you in my program. Thanks-madames et messieurs.

April 14, 2026
Unprompted review
Guardio logo

Reply from Guardio

Hi Cynthia,

We really appreciate this — thank you!

It’s great to hear you’ve stayed safe since using Guardio. That’s exactly what we’re here for—merci!

Rated 5 out of 5 stars

Taylor made my day

Taylor made my day! After days of trying to figures it out myself, I decided to contact Guardio. Explained our situation. Came back with a solution in minutes. I was quite impressed. Answer all my questions expediently and offered other suggestions to keep our information safe from prying eyes.

April 14, 2026
Unprompted review
Guardio logo

Reply from Guardio

Hi Richard,

Thank you for the wonderful feedback! We’re so glad Taylor could quickly resolve things and guide you with helpful suggestions.

That’s exactly the kind of support we aim for — your trust means a lot.

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