Guernsey Flowers Reviews 

410
TrustScore 4.5 out of 5

4.3

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Review summary

Created with AI, based on recent reviews

Considering 171 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the stunning presentation, incredible fragrance, and remarkable longevity of the fresh flowers. Consumers note that orders consistently arrive promptly on the requested dates, securely packaged to prevent any damage during transit. Buyers often highlight the reliable service and state that these gorgeous floral arrangements make wonderful gifts for special occasions. Some reviewers were not happy with delivery delays that occasionally caused packages to arrive late or get lost in the post. A few consumers also mentioned receiving items in poor condition or experiencing issues with incorrect colors and damaged stems.

What people talk about most

Product

Users describe positive interactions with product, highlighting fresh and long-lasting blooms with amazing... See more

Quality

Consumers find quality to be positive, frequently describing the arrangements as fresh, fragrant, and... See more

Delivery service

Customers report widespread satisfaction with the delivery service, noting that packages frequently arrive... See more

Order

Clients share positive opinions on order experiences, noting that the ordering process is smooth and easy.... See more

Service

Customers consistently note positive experiences with service, describing it as efficient, helpful, and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

The flowers were bought as a surprise to brighten up my 87yr old aunt's day. They arrived well packed, no damage to the flowers and full of colour, but more than that freesias have a special meaning... See more

Rated 5 out of 5 stars

Cannot praise this company enough. When I ordered I incorrectly put my own address as the recipient! Had a massive panic and emailed them immediately. Within the day they had responded and corrected... See more

Rated 5 out of 5 stars

The gorgeous freesias arrived on time, fresh as a daisy and smelling divine. Our friend, recovering from surgery, was over the moon and they lifted her spirits immensely. The photo she sent us of... See more

Rated 5 out of 5 stars

I ordered some freesia’s for my mum’s wake as she had freesias in her wedding bouquet 65 years ago and went on honeymoon to Guernsey, so it seemed very fitting to order them from Guernsey Flowers. The... See more


Company details

  1. Flower Delivery

Written by the company

A boutique, family-owned florist, providing hand-tied bouquets and freesias to the UK and Channel Islands for over twenty years.


Contact info

4.3

Excellent

TrustScore 4.5 out of 5

410 reviews

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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 16% of negative reviews

Typically replies within 48 hours

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4.3

All reviews

(410)

171 reviews in the last 12 months

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Rated 5 out of 5 stars

Freesias are my sisters favourite…

Freesias are my sisters favourite flowers and you cannot buy better than Guernsey freesias, so I bought her some for her birthday. They arrived on time and in lovely condition some just blooming and some in bud so they will last for a long time.

May 19, 2026
Unprompted review
Rated 5 out of 5 stars

Very good quality

Very good quality, wonderfully scented flowers. Arrived in bud on the day requested (actually the day before but that was better!) I used them in a wedding posy and they opened up beautifully and survived the wedding celebrations. The remainder of the blooms lasted another week in water. Thank you.

April 20, 2026
Unprompted review
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Rated 5 out of 5 stars

Great Customer Service and Excellent Product.

Ordered the 50 long stem Fresia bouquet for my wife's 60th birthday together with a vase.
Throughout, the team at Guernsey Flowers could not have been more helpful as the vase was a last minute afterthought, and organised the addition of the vase to the order quickly and efficiently.
Both items turned up on time, beautifully packaged and in excellent condition.
This was a week ago and the Fresias look as good if not better than the day they arrived, and I would not be the least bit surprised if they were exactly the same in another week.
From my wife's perspective they were a beautiful colourful and
wonderfully scented early gift as she spent her 60th birthday taking yours truly to an Oncology appointment.
Thank you to everyone at Guernsey Flowers By Post for their customer service and wonderful products. I sincerely couldn't have asked for more.

April 29, 2026
Unprompted review
Rated 2 out of 5 stars

Be careful what you order

Ordered 30 mixed freesia from their online shop. Received the flowers but not what I ordered. I should have received white, yellow, red and purple freesia. What I received was white and purple. I tried sending an email before writing this review but not received a response. Not very happy as I spent over £50 for these flowers and being a pensioner had saved up to treat myself. Never again

April 23, 2026
Unprompted review
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Rated 5 out of 5 stars

This company has been fantastic with my…

This company has been fantastic with my order and error on my part was rectified,and they took blame instead Flowers arrived in box and wrapping,smell fantastic,daughter in law was delighted with hers,her first words were the smell from flowers great will definitely use Guernsey flowers again

April 24, 2026
Unprompted review
Rated 5 out of 5 stars

Freesias for my Mother

Ordered freesias for my Mothers birthday as they are her favourite flower. She was so happy, they arrived on the day specified. where packaged well so the flowers arrived healthy and beautiful. Instructions on how to maintain them was easy to follow. Highly recommend this company and will be using them again

April 13, 2026
Unprompted review
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Rated 4 out of 5 stars

The freshest freesias

The freesias arrived “as fresh as a daisy”, even when the Post Office cocked-up the delivery, and the blooms opened and exuded their wonderful aroma over the next three days. They are still glorious after another week in the optional gift vase that come with the flowers.

A great company to deal with; ordering is just so simple and I was kept informed from their side all through the process.

March 26, 2026
Unprompted review
Rated 5 out of 5 stars

The quality and profusion of the blooms…

The quality and profusion of the blooms (Fresias). Reliable delivery on the appointed day (wife's birthday). Excellent packaging eliminating risk of accidental damage. The blooms still looked good after a week thanks to the helpful care instructions.

March 27, 2026
Unprompted review
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Rated 4 out of 5 stars

Buying my flowers was very straight…

Buying my flowers was very straight forward. They arrived well packaged on the correct date via Royal Mail. I ordered 20 stems of White Freesias on opening the wrapping four of the stems were broken at the top of the stem. The flowers were OK but I had to cut them very short to go in my vase. This is the only reason I've given you 4 stars. For £39.50 I expected my flowers to be in perfect condition. They were beautiful with a lovely scent and lasted 6 days altogether - me moving them into a cool space at night because of the central heating. Overal I was a satisfied customer and would use this service again.edit: I just had another delivery from Guernsey flowers which were sent free of charge in lieu of my disappointment. Excellent business thank you guys!

March 11, 2026

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