Guiide Reviews 838

TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Evaluating 219 reviews, reviewers overwhelmingly had a great experience with this company. Customers praise the user experience, finding the tool incredibly valuable, simple, and intuitive for retirement planning. Many highlight the product's comprehensive nature, its ability to integrate various financial elements, and the clear, jargon-free results it provides. People appreciate the website's ease of use and the excellent value for money, especially considering it's a free service. However, some customers also noted limitations, particularly the lack of a dedicated feature for couples to plan together, requiring separate accounts. A few users desired more detailed analytical options, the ability to manually adjust yearly pension withdrawals, or more specific tax band selections.

What people talk about most

User experience

Customers consistently express satisfaction with the user experience, highlighting the tool's ease of use and... See more

Product

Users describe positive interactions with the product, highlighting it as an excellent, simple, and free... See more

Website

People report positive experiences with the website, praising its ease of use for data input and clear... See more

Value for money

Clients share positive opinions on value for money, often highlighting the service as an incredibly valuable... See more

Application

Customers express great satisfaction with the app, highlighting its utility as a financial planning tool.... See more

Reviews shaping this summary

Rated 5 out of 5 stars

An incredibly valuable retirement planning tool! I stumbled upon this website when looking through retirement planning forums on facebook, and I'm so pleased I did. It was a simple task to enter det... See more

Company replied

Rated 5 out of 5 stars

Guiide retirement finance modeller worked well for me. Gives both graphics and tabulated output. Easy data input and clear options for interest rate assumptions. A couple of additional features would... See more

Company replied

Rated 5 out of 5 stars

Really simple to use and gives a good indication of what’s possible - maybe sooner than some would expect. Lots of variables can throw things off course but that’s life. For anyone that hasn’t looke... See more

Company replied

Rated 5 out of 5 stars

Really helpful in helping me get a bead on where I might be heading. The modellers are a great help and have allowed me to see how I *might* be able to bridge the gap between potential early retiremen... See more

Company replied


Company details

  1. Alternative Financial Service
  2. Financial Planner

Written by the company

We only have one aim, to give savers direct access to, or allow trustees, employers and providers to provide tools their pension savers need, to improve their retirement outcomes. Put simply, there are plenty of tools which tell pension savers if they take A each year, earn B returns, their pots will last for C years. For almost everyone these offer no practical help, as nearly everyone has other income or savings to put towards retirement. Included in these are State Pensions, Final Salary pensions, ISA savings and part time work for example. Some of these are taxable, some are not. Our tool is the only fully holistic planning tool that can be used directly by individuals without expert input. Our tool answers the one question pension savers actually want answered, "How do I use everything I have, to get the after tax income I want in retirement?". You can visit the Guiide website for much more detail and to try it for yourself.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

838 reviews

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1-star

Replied to 100% of negative reviews

Typically replies within 24 hours

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Rated 5 out of 5 stars

Easy to use and useful

Easy to use and useful

December 8, 2025
Guiide logo

Reply from Guiide

Hi Jackie

Really pleased you found it easy to use, as thats the aim

Thanks again

Kevin

Rated 5 out of 5 stars

Can only use a retirement date

Questions about sites limitations were quickly and informatively communicated.

December 8, 2025
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Reply from Guiide

Hi Andy

Sorry it didn't live up to your expectations. Lets look at each point

You can choose whatever retirement date you want between 55 and your state pension age.

You can take pension and stay in work, just add your work income into other income and if its enough to get what you want, it wont draw upon your pensions or savings at all.

On different outlooks, play around with it and print off as many reports as you want.

Not sure what you are looking to do in the first year with the much higher income wanted but if you email me, happy to work out the best way to model it and discuss anything else above.

Thanks

Kevin

Rated 5 out of 5 stars

Easy to use

Easy to use, and a very useful tool.

November 28, 2025
Guiide logo

Reply from Guiide

Hi Pete

Many thanks for the review and pleased you like it

Thanks again

Kevin

Rated 3 out of 5 stars

The basic product is pretty good

The basic product is pretty good, but there are extensions that would naturally fit into the customer journey here that are not provided - eg dealing with a parter, considering inheritance tax, dealing with tax thresholds etc. There is also a question of what does Guiide get out of my data that sits a little uncomfortably

November 30, 2025
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Reply from Guiide

Hi Chris

Thanks for the review. To answer your questions.

We are adding partners income and so forth shortly. If you look at our blogs we explain the delays due to regulatory processes.

We project accurate income tax bands (will update for recent extension very shortly).

On Inheritance tax, if you are likely to have to pay inheritance tax you should really be considering taking financial advice given the potential costs involved of getting this wrong.

On data, firstly this seems an odd place to address any concerns on it but am happy to. We do not take personally identifiable data except your email so you can save a plan. We also have to know your date of birth, but feel free to use the first of the month if preferred. We don't ask for any policy details etc, just amounts for our calculations but they are not identifiable.

We send out the odd newsletter on partners, legislative updates, or site changes etc to our 20,000 registered users, we don't pass emails to anyone else for any marketing or other purposes.

Feel free to remove yourself from this list when you receive an email with a one click unsubscribe. We will remove you from it and remove any plan saved so all data is removed. Alternatively just email us and we will remove your plan and all data associated with us.

The latest blog also explains our commercial model which we hope addresses any further concerns.

Many thanks

Kevin

Rated 5 out of 5 stars

Really good free pension tool

Really good pension tool which enables you to stress test your retirement plans - and it is free!!

November 29, 2025
Unprompted review
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Reply from Guiide

Hi Mark

Many thanks for taking the time to give us a review and pleased you like it.

Thanks again

Kevin

Rated 5 out of 5 stars

Excellent flexible tool

Excellent flexible tool. Allows long term planning capability.
Looking forward to reviewing Guiide DB.

November 25, 2025
Guiide logo

Reply from Guiide

Hi Richard

Many thanks for the review and really pleased you like it.

Thanks again

Kevin

Rated 5 out of 5 stars

The best pension planning guide I have…

The best pension planning guide I have come across, easy to use and makes the correct assumptions. Better than any of my ‘expensive’ pension providers.

December 31, 2024
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Reply from Guiide

Hi Nigel

Many thanks for the review and really pleased you like it. We are always happy to license a branded version to those pension providers!!

Thanks again

Kevin

Rated 5 out of 5 stars

Retirement clarity made easy

Retirement clarity made easy, simple easy to use system that lets you know if you are on track to meet your retirement goals, highly recommended particularly during times of economic chaos!

October 26, 2025
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Reply from Guiide

Hi Tracy

Many thanks for the review and pleased you found it simple to use as that's the aim.

Thanks again

Kevin

Rated 5 out of 5 stars

Great free pension forecasting service…

Great free pension forecasting service which was really easy to use. Only thing I'd like to see to improve would be the ability to manually amend your expected yearly pension withdrawal rather than being restricted to just the 3 available options.

November 11, 2025
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Reply from Guiide

Hi Adam

Thanks for the review

You can overwrite the income wanted, its just a guide you can type over them. If you have already saved a plan just press set all on the chart in the Wants page and you can overwrite the starting income etc.

Thanks

Kevin

Rated 5 out of 5 stars

Excellent simple free planner

Excellent simple free planner. Hopefully the spouse option will be added soon.

November 11, 2025
Unprompted review
Guiide logo

Reply from Guiide

Hi

Many thanks for the review and yes working hard on getting approval for new upgrades.

Many thanks

Kevin

Rated 3 out of 5 stars

Required alternative option for drawdown

I wanted to do a drawdown for a different amount of years and only gave me the option for life or until 75… no option to change it

November 3, 2025
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Reply from Guiide

Hi

Not sure what you mean we always build you a drawdown plan for life. You can select increases on the income you want up to age 75 (as many people spend less in later years) or for life.

Thanks

Kevin

Rated 5 out of 5 stars

Guiide Review

An excellent tool to check if your pension will last. Thank you Guiide and keep up the good work.

November 3, 2025
Guiide logo

Reply from Guiide

Hi Lyle

Many thanks for the review and really pleased you like it.

Thanks again

Kevin

Rated 5 out of 5 stars

Amazing website

Amazing website, works well, highly recommended.

October 26, 2025
Guiide logo

Reply from Guiide

Hi Lisa

Many thanks for the review . Really pleased you like it and would recommend to others.

Thanks again

Kevin

Rated 4 out of 5 stars

Not able to include spouses state…

Not able to include spouses state pension or to plan as a couple with widows DB pension. Also not able to include expected lifespan of each member of a couple.

October 29, 2025
Guiide logo

Reply from Guiide

Hi Paul

Thanks for the review as per our blogs and an update going out later today, we are working through regulatory requirements to be able to provide additional modelling, however this is taking much longer than expected. As an actuary I can also model life expectancy accurately, but there are regulatory restrictions in providing this outside of advice. We are doing our best within the realm of what is allowed under guidance.

Many thanks

Kevin

Rated 5 out of 5 stars

Great for free but would willingly pay…

Great for free but would willingly pay for more features

October 26, 2025
Guiide logo

Reply from Guiide

Hi John

We want to keep it free for everyone and all features we add be accessible to all.

If that means we need to take a bit more time that's fine - retirement is a long time hopefully!!

Thanks

Kevin

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