Guild Freelancing Reviews 26

TrustScore 4 out of 5

4.1

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Rated 5 out of 5 stars

Very helpful team, always paying attention to the details and checking if things look suspicious. Paying all of our staff in time, even if we have delays sending over the instructions. Able to fix o... See more

Rated 1 out of 5 stars

I've been trying get in contact for a couple of weeks without a single response to either call or email. Also, Their Schedule a call service doesn't work. Due to their inadquecies, I am being charged... See more

Rated 5 out of 5 stars

I've had the pleasure of using The Guild services since starting my job in payroll for a construction company back in 2017. As a company, we have trusted in them since the beginning of time. We have... See more

Rated 5 out of 5 stars

We switched to the Guild a few years ago and have found them extremely efficient and professional. Previous providers don’t come close….Well done to all the Guys who have assisted in our labour requir... See more

Company details

  1. Payment Service

Written by the company

We are the only UK provider that fights for the right of freelancers to keep freelancing and earn the maximum income possible. We unriddle IR35 and sole trader compliance so that freelancers and their users can trade with confidence. Our bespoke status assessments create certainty for all parties.


Contact info

4.1

Great

TrustScore 4 out of 5

26 reviews

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Rated 5 out of 5 stars

Big thank you to Aaron

I honestly just wanted to say a massive thank you to Aaron for going above and beyond for me. Not only this, but I really hate when advisors on a phone will tell you they will call you back the same day and never do, but Aaron called me back and went that extra mile to resolve my issue. I highly recommend guild freelancing to anyone looking for a payroll company.

March 27, 2025
Unprompted review
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Rated 1 out of 5 stars

Non-Existent Customer Service

I've been trying get in contact for a couple of weeks without a single response to either call or email. Also, Their Schedule a call service doesn't work. Due to their inadquecies, I am being charged interest on my VAT return as I cannot get an answer to one simple question. If you can avoid, you should.

August 16, 2024
Unprompted review
Rated 5 out of 5 stars

A big thumbs up from me!

We have used the Guild for years now and they have never let us down. Even when I mistake :-( and ask for last minutes changes, they are always happy to sort it out for me. Great service, great communication, a big thumbs up from me

December 19, 2022
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Rated 5 out of 5 stars

Fantastic company

We have been using this company or many years, their customer services, the knowledge of the team when you call with an issue is fantastic. They have a very easy to navigate and use portal also. This company from our part cannot be faulted.

December 1, 2022
Unprompted review
Rated 5 out of 5 stars

Best in the Business!

Best in the Business!

We have worked with The Guild for many many years and I can not recommend them enough!
All the team are incredibly helpful and friendly and we have never had any issues!

December 16, 2022
Unprompted review
Rated 5 out of 5 stars

Fantastic for over 12 years!

We, as a company have used The Guild for over 12 years and cannot comment highly enough about their efficiency, reliabilty, friendliness and all round helpfulness!
They really do offer a great service.

December 16, 2022
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Rated 5 out of 5 stars

Amazing Company with a Excellent Service

We have been with the guild coming up to 2 years now and i cannot express enough how helpful and faultless the service they offer is. Nothing is ever a problem and the staff are all super helpful and kind.
Thank you again to all at the guild, they have become a major part of your payroll processing and it was the best choice we made. Thanks Again

December 15, 2022
Unprompted review
Rated 5 out of 5 stars

never had a Labourer complain!!!!!

ITS Interiors have been using The Guild for a number of years. In all that time we have had no complaints from any labourers, please read that again... that statement says everything. Amazing service and their Knowledge base is fantastic. to all the staff, thank you so much.

December 15, 2022
Unprompted review
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Rated 5 out of 5 stars

Excellent Service

We have been using The Guild for years. Quick and easy to deal with. They have always been very helpful.

December 15, 2022
Unprompted review
Rated 5 out of 5 stars

For a brand new relationship, its pretty great!

We have a brand new relationship with The Guild after finding us a unique service and offering for our contractors. Linda and Cristian have been great and always on hand when we need advice, especially on IR35 legislation and payroll specific questions. Like the other reviews say, nothing is too much trouble, they always go the extra mile to fully explain things to us and will even speak to our clients if we need them to.

December 15, 2022
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Rated 5 out of 5 stars

We switched to the Guild a few years…

We switched to the Guild a few years ago and have found them extremely efficient and professional. Previous providers don’t come close….Well done to all the Guys who have assisted in our labour requirements creating a seamless weekly service.

December 1, 2022
Unprompted review

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