Guiltless Wines Reviews 34

TrustScore 2.5 out of 5

2.3

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 1 out of 5 stars

Completely abysmal service, happy to take money from your account and cancel after 4 days leaving you waiting for your money back stating you dont ship to ireland when the option and shippin... See more

Rated 1 out of 5 stars

I eagerly waited for my delayed order of three wines to try out but the journey was better than arriving at the destination! Pierre Zero Merlot: tastes like sweet red grape juice. Konig & Krieger... See more

Company replied

Rated 5 out of 5 stars

I saw Guiltless wines at manchester christmas markets and the Sales lady was amazing, she is a local business owner and had a really positive attitude, she let me sample a large variety and I ended up... See more

Company replied

Rated 1 out of 5 stars

Very bad experience I asked them if their non alcoholic wines were 100% alcohol free as some still have 0.05% more or less still in. They said it was completely free from alcohol, no trace of it on... See more

Company details

  1. Beverage Distributor

Written by the company

Guiltless Wines, an online store selling all your non-alcoholic beverage needs. From wines, champagne, beers, ciders to cocktails and health juices. We have something for everyone!


Contact info

2.3

Poor

TrustScore 2.5 out of 5

34 reviews

5-star
4-star
3-star
2-star
1-star

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

Completely abysmal service

Completely abysmal service, happy to take money from your account and cancel after 4 days leaving you waiting for your money back

stating you dont ship to ireland when the option and shipping rates are on your site is complete false advertising.

do not order from these people. find a credible source that wont ignore your emails when they dont feel like following up.

and telling customers their order is cancelled by their request is also lying through your teeth.

stay clear of this site by any means.

September 24, 2024
Unprompted review
Advertisement
Rated 1 out of 5 stars

Very bad experience

Very bad experience

I asked them if their non alcoholic wines were 100% alcohol free as some still have 0.05% more or less still in. They said it was completely free from alcohol, no trace of it on the one I ordered. I received it today and on the label, which was written so small that I needed a magnifying glass to read, it says it contains 0.09% of alcohol. So false advertising and not easy for consumers to see and read. I told them I want to return my order and if I have to pay for it, but I had a very rude response telling me just to return it and pay the cost for retuning it! Customer service absolutely disgusting and not taking any accountability for their actions. I do not recommend to buy from this company!

July 15, 2024
Unprompted review
Rated 5 out of 5 stars

These wines are INCREDIBLE

These wines are INCREDIBLE! I only have halal drinks but my other half is a wine connoisseur. We both enjoyed the wonderful full bodied but light flavours of the dornfelder and the Riesling seemed to be just the thing when hangin about in the kitchen catching up on life, the universe and everything. Am so over the moon with these products. As someone who used to drink A LOT of wine, I can honestly say this is healing something in me, it’s bringing all the fun of who I was then into a much healthier and happier me now. Thank you again,

May 26, 2022
Unprompted review
Guiltless Wines logo

Reply from Guiltless Wines

That’s so good to hear Tuheen I’m so glad you enjoyed them! thank you for your 5* review.

Rated 5 out of 5 stars

The best ginger shots

You all have to try the Jinger Turmeric
and Ginger. It is AMAZING! I'm taking shots every single morning and this is the perfect start of my day. The taste is so good, and the drink has many beneficial properties thanks to the ginger and turmeric. I've just
ordered mv third bottle and can't wait to start drinking it again.

May 4, 2022
Unprompted review
Rated 5 out of 5 stars

Amazing

Purchased three bottles of ginger. Absolutely amazing service and taste… can’t wait for my second purchase.

May 3, 2022
Unprompted review
Advertisement
Rated 5 out of 5 stars

Highly recommend this small business

The Jinger is amazing. Customer service has been fantastic, very quick and couldn't be more helpful.

May 2, 2022
Unprompted review
Guiltless Wines logo

Reply from Guiltless Wines

Thank you for such a great review we want all our customers to have an excellent experience and service.

Rated 5 out of 5 stars

Extremely Satisfied!

Amazing alternative to alcohol. Lots of choice and amazing customer service. Cannot wait to purchase again.

February 7, 2022
Unprompted review
Guiltless Wines logo

Reply from Guiltless Wines

Many thanks for your order and your feedback. Much appreciated.

Rated 5 out of 5 stars

Amazing Owner and rich wines

I saw Guiltless wines at manchester christmas markets and the Sales lady was amazing, she is a local business owner and had a really positive attitude, she let me sample a large variety and I ended up buying a few bottles of red! Really recommend the dornfelder, the konig kreiger cab sav, and the ginger drink is beautiful in hot water in the morning. Will definitely be ordering online again soon :)

January 24, 2022
Unprompted review
Guiltless Wines logo

Reply from Guiltless Wines

Many thanks for your positive feedback was a pleasure serving you!

Rated 5 out of 5 stars

I am so pleased to write this review

I am so pleased to write this review. My initial career path was in the wine trade, working as a trainee manager for the wholesale side of the CWS wines & spirits, and having spent some years in the trade. Although I enjoy the occasional wine with my food, I do not enjoy the alcohol content as I am very health conscious having later owned a business in the health industry. The introduction to non-alcoholic wines came through a pub lunch with friends when I asked for an alcohol free drink at the table and was informed of their new alcohol free rose, which I enjoyed immensely. Since then I have gradually replaced almost all of my small wine collection with Guiltless wines I researched online. Often fruity with fine overtones of a Riesling, claret, or burgundy, etc: I love to have a full bottle, opening it at our evening meal, and finishing it off throughout the rest of the evening, ... without the chance of a hangover, knowing my habit is healthy and thoroughly enjoyable. Guiltless have been excellent with speedy delivery, a really good range of wines to choose from, good packaging (though I would like the packaging to be much more eco-friendly please). Being a diabetic, I would like to enjoy more wines that are zero sugar too as with some I get a large spike in my blood glucose and will be looking at the range again to choose better options for me (To Guiltless, could you please put a note on sugar free options within your stock list) . All in all a very good experience and I will continue to replenish my stock!

January 23, 2022
Unprompted review
Guiltless Wines logo

Reply from Guiltless Wines

Many thanks Jim for sharing your positive experience with Guiltlesswines, all constructive criticism is taken onboard and noted.
Thank you for your ongoing custom.

Advertisement
Rated 5 out of 5 stars

Guiltless Wines is a fantastic brand

Guiltless Wines is a fantastic brand, especially the red wine. Still get the flavour and juices of original red wine even without the alcohol. I was impressed with the fast delivery and the online service, will definetly be shopping here again.

January 21, 2022
Unprompted review
Rated 5 out of 5 stars

A great alternative to alcohol wines…

A great alternative to alcohol wines and not too dissimilar to the real thing. A little on the expensive side, but prompt and efficient service/delivery, with surprising choice/selection of red,white, rose, and mulled wine plus gin!

January 19, 2022
Unprompted review
Guiltless Wines logo

Reply from Guiltless Wines

Thank you David for your review.

Rated 5 out of 5 stars

I recently had cancer and was not able…

I recently had cancer and was not able to drink, I found that guiltlesswines had a good range of wines. I did purchase a red wine bundle and was surprised they were good quality wines. Speedy delivery and good customer service.

January 18, 2022
Unprompted review
Rated 5 out of 5 stars

Refreshing change

Have enjoyed many bottles and so far our favourites are the sparkling ones. A nice refreshing change from alcohol and it feels like a treat.

Prompt delivery and good service.

We really enjoyed the mulled wine over Christmas too

January 18, 2022
Unprompted review
Guiltless Wines logo

Reply from Guiltless Wines

Thank you Fiona for your positive feedback much appreciated

Advertisement
Rated 2 out of 5 stars

Disappointing - is this wine corked?

When alcohol started to give me stomach pains, I turned to non-alcoholic alternatives. I bought 3 bottles of the champagne-style drink. Disappointingly, it was undrinkable despite trying it on different nights in case it was me. I also tried adding orange juice to make a bucks fizz but the unpleasant taste overwhelmed the orange juice. Having bought other types of non alcoholic fizz for Xmas it was disappointing and an expensive mistake.

January 17, 2022
Unprompted review
Guiltless Wines logo

Reply from Guiltless Wines

Apologies for the disappointment of the sparkling wines I will give your feedback to the companies that sell them.

Rated 5 out of 5 stars

Highly Recommend

After stopping drinking alcohol I thought I wouldn’t be able to enjoy wine anymore. I tried supermarket non alcoholic wine and couldn’t find one that I liked. I then found Guiltless wine and haven’t looked back. I have tried several different wines and have enjoyed them all, some more than others. Also, I also had to stop drinking caffeine and couldn’t find a warm drink to replace my coffee and tea until Alya, at one of her growers markets, recommended I try “Gimber” I did and it is amazing. I drink it in hot water with mint leaves and a slice of lemon. Also it is amazing over ice with mint leaves and topped up with fever tree tonic. Alya has been brilliant in recommending various wines to try. I will be buying a regular supply of wine from Guiltless and won’t feel like I am the odd one out at parties anymore.
Thanks Alya. John.

September 23, 2021
Unprompted review
Rated 5 out of 5 stars

Great products & delicious tasting…

Great products & delicious tasting wine.
Customer service was excellent with asking queries & their website is fantastic with loads of things to try

September 4, 2021
Unprompted review
Guiltless Wines logo

Reply from Guiltless Wines

Many thanks for your review I hope you shop with us again.

Advertisement
Rated 5 out of 5 stars

What an amazing idea and concept

What an amazing idea and concept. We were always bound to fruit juices and soft drinks, but not anymore.

This is a game changer!

Thanks.

September 3, 2021
Unprompted review
Guiltless Wines logo

Reply from Guiltless Wines

thank you for your review, I hope you shop with us again.

Rated 1 out of 5 stars

So disappointing!

I eagerly waited for my delayed order of three wines to try out but the journey was better than arriving at the destination!
Pierre Zero Merlot: tastes like sweet red grape juice.
Konig & Krieger Cabernet Sauvignon: tastes like red grape juice.
Espora Fitness Tinto Cabernet Sauvignon: tastes like thin red grape juice.
As you can tell as a red wine lover these 'wines' were a huge disappointment. 0% beer tastes just like beer without the alcohol but these taste nothing like red wine. Sadly an expensive experiment!

August 27, 2021
Guiltless Wines logo

Reply from Guiltless Wines

So sorry you never enjoyed them we have the nulnummer range from Germany they are great wines. If you ever want to try them I can send one out free of charge if u like?

Rated 5 out of 5 stars

Fantastic service and fantastic wine

Fantastic service and fantastic wine! Considering its alcohol free, it tastes really good - great for my pregnant wife as a substitute!!

August 23, 2021
Guiltless Wines logo

Reply from Guiltless Wines

Thank you paul you selected the very best!

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look