Guitar Gear Pro Reviews 44

TrustScore 4.5 out of 5

4.3

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 4 out of 5 stars

I couldn’t find my Paige capo anywhere else in the UK but these guys had it - comprehensive string range too. Only rub was the package was sent out by Royal Mail 1st class instead of a trackable 24 or... See more

Rated 2 out of 5 stars

Waiting for dispatch 8 days after ordering 3 packs of guitar strings, no updates as to whether they are out of stock or something.

Rated 5 out of 5 stars

I'll admit I was a little hesitant in using guitargearpro to order some Curt Mangan strings. It has a .co.uk address but is based in Baltimore, US. Also I could find no reviews online. But I to... See more

Company replied

Rated 5 out of 5 stars

Would happily recommend Guitar Gear Pro to anyone. A company for musicians, run by musicians so they really understand what you want and then deliver to this standard. Thank you

Company replied

Company details

  1. Guitar Store

Written by the company

We are a UK based premium guitar accessories online store bringing you some of the finest guitar products available, used by the world's foremost guitarists. We are very proud to be the exclusive UK retailer for DanDrive Pedals. We also offer Lollar Pickups, Curt Mangan Strings, Stringjoy, Paige Capos, Rutters Guitar Hardware, Evidence Audio, DR Strings and V-Picks. We hope that the experience our customers have still feels like they've actually come in to a shop!


Contact info

4.3

Excellent

TrustScore 4.5 out of 5

44 reviews

5-star
4-star
3-star
2-star
1-star

Hasn’t replied to negative reviews

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Advertisement
Rated 5 out of 5 stars

The "Customer First" Vibe

You can really tell a lot about a company by their customer service, and Guitar Gear Pro is top-tier. I had a minor hiccup with my string order, but the team handled it with zero stress, lightning speed, and even sent over a little extra gift! It’s rare to find such a smooth process these days. I'll be recommending them to everyone; they are officially my first choice for strings and gear.

February 6, 2026
Unprompted review
Rated 4 out of 5 stars

Good product availability. Knowledgeable staff.

I couldn’t find my Paige capo anywhere else in the UK but these guys had it - comprehensive string range too. Only rub was the package was sent out by Royal Mail 1st class instead of a trackable 24 or 48 hr service. Ended up sitting unannounced in my local delivery office for 4 days

January 4, 2026
Rated 5 out of 5 stars

Fantastic items

Fantastic items, competitive pricing, and rapid delivery—what else could you desire?

December 20, 2025
Unprompted review
Advertisement
Advertisement
Rated 5 out of 5 stars

Great store

Great store. You can find everything you need for music and instruments. Fast shipping, reasonable prices!

May 7, 2024
Advertisement
Advertisement
Rated 5 out of 5 stars

Will Buy From Here Again

Had 1 pickup left in stocks, that I was interested in.

They saved it for me, for a few days without me even asking! Haha.

Most shops would just sell ASAP.

October 4, 2023
Guitar Gear Pro logo

Reply from Guitar Gear Pro

Hey Mitch, thanks very much for your kind review. We're very gald you're happy with our service. As you observe, we're not like most shops!! We try to put the customer first everytime! Looking forward to your next order with us again soon!! Thanks again. GGP

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look