While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

Brilliant service from this company. I had previously bought a pair in TK Max in the UK, but now as I live in Australia I wanted to support a local business. Their website was easy to negotiate and I... See more

Rated 5 out of 5 stars

These are fabulously comfortable. I bought a pair for my husband and myself. They really are slip resistant and comfortable. They were delivered very quickly, I’m fairly sure my husband has not tak... See more

Rated 5 out of 5 stars

Great all round thongs, tight to begin with due to their moulding processs maybe ? rounded up like cupping. But they flatten out in a day or so and end up fairly comfortable mine have had a good thras... See more

Rated 5 out of 5 stars

Delivery ahead of estimated time From the moment I put them on felt like I'd been wearing them for ages. Will buy another pair soon for my brother ,would recommend to anyone

Company details

  1. Shoe Store

Information provided by various external sources

Developed with a passion for outdoor life, Gumbies Islander Thongs provide the freedom of minimalistic footwear while ultimately protecting the sole. From the experiences of travel, sports and expl


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

99 reviews

5-star
4-star
3-star
2-star
1-star

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Advertisement
Rated 2 out of 5 stars

Excellent product, terrible service

Love gumbies, I've got 3 pairs now. Terrible experience getting them delivered though. The tracking number never worked, the text notifications didn't either. I tried to email the company twice at the customer service email they provided in their order confirmation email only to have the email bounce back because it's an invalid address. Then I tried to get support through the form on their website and still haven't heard back. My order did finally arrive, though I had to pick it up from the post office because the company didn't print my delivery instructions on the package which said to throw it over the fence if I wasn't home. Luckily these shoes last for years so I won't have to order again anytime soon.

February 9, 2022
Rated 1 out of 5 stars

Absolutely horrible customer service, bogus company.

Absolutely horrible customer service, do not trust these guys! I paid for a pair of Gumbies over two weeks ago and they have not responded to any of my emails. The customer service email gets a bounce back as does their "headquarters" email, I tried contacting Tom Collis who is apparently their manager and he does not respond. Now they have my money and I have no way of getting anything back. WARNING! DO NOT ORDER THROUGH THEIR WEBSITE!!

February 8, 2022
Advertisement
Rated 1 out of 5 stars

Not Australian

Probably make good flip flops but they should not have Australian labels on them. They are not made in Australia, materials do not come from Australia and it appears that the company is headquartered in UK. The only connection appears to be that the CEO lived in Australia for a short time as a teenager. Truth in advertising must count for something.....

January 11, 2022
Unprompted review
Advertisement
Rated 1 out of 5 stars

Would not recommend

Twice my order was “out of stock” didn’t get the opportunity to change what I wanted they just refunded my order, very unimpressed

June 18, 2020
Unprompted review
Advertisement
Advertisement

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look