Gymacademy Reviews 

49
TrustScore 4.5 out of 5

4.7

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Looking at 49 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the dedicated staff and coaches for their invaluable guidance and support, fostering a strong sense of community. Many appreciate the comprehensive systems and strategies provided, instrumental in achieving significant business growth and improving operations. The team is highly responsive, engaged, and offers personalized attention, making interactions pleasant and productive. Reviewers find the marketing guidance effective, leading to increased leads and revenue. The program is easy to use and follow, helping owners gain clarity and make confident decisions for their business.

What people talk about most

Staff

Reviewers mention positive feedback about staff, highlighting their guidance, expertise, and dedication to... See more

Service

Users describe positive interactions with service, highlighting that the coaching and systems have helped... See more

Customer service

People report positive experiences with customer service, highlighting the tremendous support, guidance, and... See more

Marketing

Customers had positive experiences with marketing, noting significant improvements in their sales strategies... See more

User experience

Reviewers highlight positive aspects of user experience, with many describing their overall experience as... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Gym Academy not only provides systems that work and keep up with the times, they also have coaches who genuinely care about your growth and a gym owner and person in general. Being an entrepreneur(or... See more

Rated 5 out of 5 stars

I was on my last couple grand had thoughts of shutting down. I met Josh and Bob and after meeting with both feeling they were super genuine I rolled out a hail Mary play and put gym Academy progra... See more

Rated 5 out of 5 stars

Ryan has been nothing short of amazing and patient! Since working with him and being open to his suggestions, our business revenue has grown 38.47% over the prior year.

Rated 5 out of 5 stars

I began my journey with gym academy pulling about 13k a month and sitting in the red. I have more than doubled my gross income with the goal of 30k this month which it looks like I’m on point to hit.... See more



Contact info

4.7

Excellent

TrustScore 4.5 out of 5

49 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Hasn’t replied to negative reviews

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.7

All reviews

(49)

49 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

The Support Every Business Needs!

Monica and I have been working with Tyler for a little over two months now, and we can’t thank him enough for his guidance, expertise, and everything he has done to help us grow!!
Every other Thursday, he takes the time to meet with us, answer our questions, encourage us, and help us work through in studio challenges. He never makes us feel rushed and always makes sure we leave our calls with a plan and a positive mindset.

Since working with Tyler, we’ve seen so much growth, not only in ourselves as managers but also in our studio. Our marketing is improving, we’ve become more confident thinking outside the box with sales, and we’ve learned how to approach challenges differently because of his coaching.

The results have been great so far, and we’re excited to see what the rest of the year brings. In June, we had the second most new members out of all the SPENGA studios, which was a huge accomplishment for our team. We also had the lowest attrition our studio has seen since opening six years ago. Monica and I have been managing the Sugar Land location for the past year, and it’s been great to see the progress we’ve made. Reaching goals that had never been hit before, like gaining a net of 10 members and earning a bonus!!

Tyler is great! We can’t recommend him enough.

July 9, 2026
Unprompted review
Rated 1 out of 5 stars

SCAM

At the time of purchase, I was led to believe that the services being offered would include hands-on business coaching, guidance, support, and strategic resources specifically designed to help grow and operate my fitness business. However, upon receiving access to the program, I quickly discovered that the offering primarily consisted of prerecorded content, training materials, and learning documents that did not align with the services that had been represented to me during the sales process.
After gaining access to the platform and reviewing the introductory materials, I immediately realized that the program was not what I had been led to expect. During my onboarding call, I was presented with a list of assignments and "homework" to complete rather than the personalized coaching and support that had been described before I made my purchase. Since my franchise already provides similar training resources, this was not the service I believed I was purchasing.
As soon as I recognized this discrepancy, I logged out of the platform and did not return. No services were utilized by me, and no services were delivered to me. I did not participate in any coaching sessions, receive any one-on-one consulting, attend any substantive training, receive any customized business assistance, or obtain any measurable benefit from the program. My involvement ended after my initial review of the onboarding materials and assigned tasks.
The day after my purchase, I contacted Gym Academy to explain that the program was not what had been represented to me and that I wished to request a refund. During this conversation, one of their sales representatives told me, "Don't bother reaching out to billing because no one ever gets refunds." This statement suggested that refund requests are routinely denied regardless of the circumstances and discouraged any meaningful attempt to resolve the issue. No money has been refunded to me to date.

April 20, 2026
Unprompted review
Rated 5 out of 5 stars

I came into Gym Academy in distress

I came into Gym Academy in distress, in the red, and literally 3 weeks away from closing my studio doors. What I found was an unmatched community of support, accountability, and real-world business knowledge that completely changed the direction of my business.
The guidance wasn’t just motivational, it was actionable. From sales systems and client retention to marketing and operational structure, I finally had a roadmap instead of trying to figure everything out alone. Within just 2 months, I broke even and started rebuilding my confidence as a business owner.
I can safely say joining Gym Academy was one of the best decisions I’ve made to date. My only regret is not having their guidance, knowledge, and proven processes when I first opened 7 months earlier. It would have saved me a lot of sleepless nights, costly mistakes, and unnecessary stress.
If you’re a gym owner struggling to grow, overwhelmed, or feeling like you’re carrying the weight of the business alone, I can honestly say this community has the potential to change everything.
Ron - BE FIT JC

May 7, 2026
Unprompted review
Rated 5 out of 5 stars

Gym Academy has been a huge asset to setting a strong foundation on how to increase revenue

Gym Academy has been a huge asset to American Free Fight MMA. Their coaching and systems have helped us become more organized, improve our operations, and increase revenue. Huge thanks to Josh Riggs and Ryan Simpson for their support, leadership, and dedication to helping gym owners succeed. Highly recommend Gym Academy to any gym looking to grow and level up their business.
-Will

May 4, 2026
Unprompted review
Rated 5 out of 5 stars

I am so happy that I found Gym Academy

I am so happy that I found Gym Academy. They have helped me in ways that I did not know I needed help with. When I first joined the team, I met Danny. He eased my transition into the academy, also when I had financial difficulties, he helped me find the best solution so that I may start the academy right away. Once I entered the academy, I found that it was easy to use, easy to follow training videos that helped me get set up for the advertising. To my surprise the Gym Academy isn’t just about advertising. When I met Mike Costanzo I couldn’t believe the wealth of knowledge and depth that he possesses. Every interaction I have with Mike I walk away with not only tasks to complete, but a refocus on what is important and what I can adjust to make my business better.

PS Don’t let the name Gym Academy stop you if you run a martial arts studio. They haven’t had any difficulties with giving clear directions, advice, and the system they provide easily adjusts for your needs.

Tang Soo!
Nicholas Chomic

May 1, 2026
Unprompted review
Rated 5 out of 5 stars

I wasn't looking for another "coaching…

I wasn't looking for another "coaching company," but I'm so glad I clicked on the ad and scheduled the consult.

From the very first meeting with my coach, I knew I was going to be taken care of. He paid close attention to my business, understood my personal goals, and made it clear exactly what steps we were going to take to move forward. He's kept my goals front of mind ever since and consistently holds me accountable.

My experience has been nothing short of incredible. My business and my leadership to my team have both been positively impacted in ways I didn't expect. All of my key numbers are being tracked and improving in real time, and my revenue has finally hit a place where I can breathe at night.

This program has been life-changing and is the reason my business has started to truly thrive. The Gym Academy program is exactly what I needed, and I'm beyond excited for what's to come.

February 13, 2026
Unprompted review
Rated 5 out of 5 stars

From misery to 30k months

I began my journey with gym academy pulling about 13k a month and sitting in the red. I have more than doubled my gross income with the goal of 30k this month which it looks like I’m on point to hit. All of this through several government shut downs in an area where a large percentage of the population works for the government and some personal challenges. I am building out my team and enjoying my gym ownership much more than when I first started which is priceless. My coach Chris, leads with excitement, empathy, and direction spending 1:1 time with me when I am feeling stuck. If you are looking for a network and coaching program that makes a difference and gets you out of the weeds helping you scale and grow so you can love your business again, Gym Academy is it.

April 22, 2026
Unprompted review
Rated 5 out of 5 stars

Just go for it!

Signing up with Gym Academy was the absolute BEST decision for my business! Im a new startup gym and they have walked with me through every step of the process and made it so easy! The knowledge about running the business, the help setting up my website & the sales coaching from a dedicated coach (Shout out to Chris) has given me the confidence in myself and the business I am creating

April 17, 2026
Unprompted review
Rated 5 out of 5 stars

One the best investments my gym has…

One the best investments my gym has made! These guys deliver on their promises and this is a rare trait in the fitness marketing world. I highly recommend to any gym frustrated with increasing membership and targeting ideal client.

April 12, 2026
Unprompted review
Rated 5 out of 5 stars

Gym Academy understands what it…

Gym Academy understands what it actually takes to run a studio. This isn’t marketing for the sake of marketing. Everything is tied back to what’s going to drive people through the door and what actually works day to day.

They look at the full picture. Offers, messaging, operations, all of it. It’s not just one piece.

I used to feel like I was making every decision on my own. Now I have someone I trust to talk things through with and gut check decisions, which has made a huge difference.

They’ll also tell you when something isn’t working, which I respect.

If you want real support and not just ideas, they’re a solid partner.

April 9, 2026
Unprompted review
Rated 5 out of 5 stars

The team is very professional and…

The team is very professional and always 100% engaged with us. They clearly deliver on their promise to put you on the right path as long as you commit and execute following the directions. Does it take time yes, and to be « out of the woods » will also take time but I know we are now on the right trajectory. Would 100% recommend IF you are ready to deliver on your side.

April 4, 2026
Unprompted review
Rated 5 out of 5 stars

Just do it! No regrets.

We are so happy we met Bob and Chris, rest of the team. We are a franchise who were not even breaking even. In one month they have given us guidance and tools to be successful. I feel good about showing up for my gym again.

April 1, 2026
Unprompted review
Rated 4 out of 5 stars

Become someone who can actually sell

Gym academy has helped me dial in my sales process a lot. I’ve learned so much about the sales process, what to say on calls to learn about people and approach things from a service perspective to be able to help people attain their goals vs just sell a product. The coaches truly care and work for GA because it helped them and their gyms. They are great at teaching you how to sell too! So many tools, calls, being able to hear what other people do, role playing. Helping with organic marketing, technical problems with technology. It’s all in here. Great program!

March 20, 2026
Unprompted review
Rated 5 out of 5 stars

Gym Academy not only provides systems…

Gym Academy not only provides systems that work and keep up with the times, they also have coaches who genuinely care about your growth and a gym owner and person in general. Being an entrepreneur(or gympreneur) can be a scary and lonely pursuit, and this community really makes you feel like part of a family. They are both available if you have questions AND reach out to you to find out the questions you don’t even know to ask. Very grateful to have found this community and I recommend it to anyone looking to grow in the gym industry!

March 20, 2026
Unprompted review
Rated 5 out of 5 stars

Gym Academy has been great. Well worth the investment!

Gym Academy has been great. I’ve used several other business coaches over the years and I’ve learned a lot but these guys are especially good at training coaches on how to sell. This is a very important skill for all coaches to have because no matter how many leads you get if you don’t know how to sell them your business will not thrive.

February 23, 2026
Unprompted review
Rated 5 out of 5 stars

I literally cannot run my gym without…

I literally cannot run my gym without Gym academy. The tremendous amount of support and guidance and knowledge that is poured into me weekly even daily is phenomenal. They are helping me reach goals that I could never do without them. This company is top-notch and is truly dedicated to the growth of your gym and profitability of your business. If you listen to everything they say to you and you do it you will be successful. I cannot tell you enough if you’re reading this review and you are stuck and you’re unsure, they will help you with self limiting beliefs financial bottlenecks, and things you didn’t even know you needed help with. I was weary at first because everyone that is in this business was calling me saying that they were the company to go with but praise God I went with Gym academy been with them for six almost 7 years and they are the ultimate in the industry. I am telling you this out of the bottom of my heart that the owner Bob knows exactly what it takes and his staff are people that you can trust to run your business so successfully. Gym Academy 100%.

February 16, 2026
Unprompted review
Rated 5 out of 5 stars

30 days in

I’m only 30 days in, but already seeing amazing growth. Our studio was flat for almost 6 months, then came GA. Within the first 30 days, we not only signed 10 amazing new clients, we also saw a large increase in attendance thanks to awareness from ads. Overall, a great experience so far. I look forward to seeing how far we’ll go as partners, hopefully this is just the beginning,

January 30, 2026
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look