GymBeam Reviews 42,955

TrustScore 4.5 out of 5

4.6

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Rated 5 out of 5 stars

I have been a loyal customer of this company for a long time. I’m always impressed by their efficient service, fast delivery, and consistently high-quality products. I also love their wide selection o... See more

Company replied

Rated 5 out of 5 stars

I have tried many protein powders, but this Gymbeam soy protein with banana flavour has stuck with him since I first tried it! Ever since then, I have been only buying this one product! It's basically... See more

Company replied

Rated 5 out of 5 stars

Update, since customer support contacted me and I could return some products, I update the review to 5 stars. Fast delivery, I like the website and sometimes is the only site where I can buy healt... See more

Company replied

Rated 2 out of 5 stars

Their prices went wild. Promotional product I received for 200+ Euro order was worth around 90 Cents. Loyalty program worthless. Only thing that still works is fast delivery. Starting... See more

Company replied

Company details

  1. Sports Nutrition Store
  2. Fitness and Nutrition Service
  3. Fitness Equipment Store
  4. Health and Beauty Shop
  5. Vitamin and Supplements Store

About GymBeam

Written by the company

GymBeam is the number one international sports nutrition brand in Europe, based on consolidated revenues from EU markets. Founded in 2014, we have established ourselves as the largest and most trusted e-commerce retailer and direct-to-consumer (D2C) manufacturer in the European health, fitness, and wellness segment.

Today, GymBeam is proud to serve a community of over 2.7 million active customers across 16 European countries, supported by a diverse international team of 650 professionals.

Why Millions of Customers Choose GymBeam:

  • Unmatched Product Variety: We operate the most extensive and diversified product ecosystem on the market, actively managing a robust portfolio of 11,499 products (SKUs). This extensive range is more than 2.5 times the size of our closest competitor, ensuring you find exactly what you need for your goals.
  • Lightning-Fast European Delivery: Driven by an advanced network of fully automated, robotic fulfillment hubs (including AutoStore infrastructure), we ensure your package typically arrives right at your doorstep within 24 to 48 hours throughout Europe.
  • Absolute Transparency & Independent Lab Testing: We maintain a strict policy regarding product safety. We conduct regular, independent laboratory testing through certified German institutions, such as GBA Gesellschaft für Bioanalytik mbH. These third-party reports are publicly accessible directly on our Product Detail Pages under the "LABORATORY TESTS" tab for verified peace of mind.
  • Premium European Quality Standards: We own top-tier vertical manufacturing capacities in Germany. With over 8,900 active product registrations across EU member states, we guarantee rigorous compliance with strict European legislation and superior ingredient quality.

Whether you are a professional athlete or a healthy lifestyle enthusiast, GymBeam is committed to delivering the latest trends in fitness, healthy foods, functional apparel, and longevity support straight to your doorstep.

GymBeam

Written by the company

GymBeam is Europe’s #1 international sports nutrition brand and largest fitness e-shop.
GymBeam offers Europe’s most extensive health and fitness portfolio with 11,499 products in stock. Trusted by over 2.7 million active customers across the continent, we guarantee exceptional product quality and lightning-fast delivery, typically arriving within 24 to 48 hours throughout Europe. To ensure absolute safety and transparency, we operate high-capacity manufacturing facilities in Germany and conduct regular, independent laboratory testing through certified German institutions (like GBA Gesellschaft für Bioanalytik mbH). These third-party reports are publicly accessible directly on our product detail pages under the "Laboratory Tests" tab to provide you with verified peace of mind on your fitness journey.

Contact info

Top deals for your workout 🧡

For every sport 🏋️

4.6

Excellent

TrustScore 4.5 out of 5

43K reviews

5-star
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3-star
2-star
1-star

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Rated 3 out of 5 stars

I don't like the way of returning…

I don't like the way of returning order. I sent it and I don't have any feedback

June 15, 2026
GymBeam logo

Reply from GymBeam

Thank you for your feedback. We are sorry to hear that you were dissatisfied with the lack of notifications during your return. We can confirm that we have already contacted you regarding this matter. We are currently working hard on making our return process much more seamless and keeping our customers automatically updated at every stage. Feedback like yours is incredibly valuable to us as it helps us improve. We truly appreciate your input and believe that your next experience with us will be 100% satisfactory. Have a wonderful day!


Team GymBeam.

Rated 5 out of 5 stars

Fast delivery

June 23, 2026
GymBeam logo

Reply from GymBeam

Thank you for your feedback! We're delighted to hear that you appreciate our fast delivery. Your satisfaction is our priority.

Team GymBeam

Rated 4 out of 5 stars

Please consider making stronger sealing on the package.

Everything went all right - product is good, it was fast and so on the only problem I have - the producer of the Rice Protein should make stronger sealing on the package - when I want to close the package, the sealing is so thin that the "rails" do not much together and it takes longer time to close the package properly. Or come up with different packaging - especially when is 1kg of the protein. I am afraid it will not last fresh for long.

June 11, 2026
GymBeam logo

Reply from GymBeam

Thank you for your order and for sharing your practical feedback with us. We are very happy to hear that everything went well, that the product is good, and that the delivery was fast. We are sorry to hear that the zipper sealing on the 1kg Rice Protein package is too thin and difficult to close properly. We completely understand your concern about keeping the protein fresh. We have already contacted you via email to find a suitable solution for you, and we will definitely pass your feedback onto our product development and packaging team to inspect the sealing mechanism for future batches. Thank you for helping us improve, and we wish you a wonderful day!


Team GymBeam.

Rated 1 out of 5 stars

The taste of Gourmet Vanilla is bitter…

The taste of Gourmet Vanilla is bitter bitter apricot kernel and aftertaste and both Gymbeam Whey Gourmet Vanilla and Slated caramel have bad casein protein aftertaste.

June 23, 2026
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Reply from GymBeam

Hello,


Thank you for sharing your feedback and for taking the time to speak with us over the phone. 


We are truly sorry to hear that the taste of our Whey Gourmet Vanilla did not meet your expectations, and that you experienced a
casein
aftertaste. We appreciate your specific feedback and concerns about its ingredients.


Product quality is our top priority, and we will investigate this thoroughly with our quality control team.


Best regards, 


GymBeam Team

Rated 5 out of 5 stars

Quick delivery

Quick delivery, nice packing, quality products

June 23, 2026
GymBeam logo

Reply from GymBeam

Thank you for your wonderful feedback! We're delighted to hear you appreciate our quick delivery, careful packing, and quality products.

Team GymBeam

Rated 4 out of 5 stars

Missing sample

The delivery was very fast, and the products arrived without damages, however the free sample I was supposed to get did not arrive - I specifically added 1 more product which I didn't really need to fullfill the price requirement for a free sample of my choosing, so I was disappointed that the sample did not arrive at all.

June 23, 2026
GymBeam logo

Reply from GymBeam

Dear Madam,




Thank you for the positive feedback on delivery and product quality! We're sorry the free sample wasn't included, especially since you added an extra item to qualify for it. We'll be looking into this to make sure it doesn't happen again. Thank you for letting us know.




Gymbeam Team

Rated 5 out of 5 stars

Good and affordable products

Good and affordable products, fast delivery

June 16, 2026
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Reply from GymBeam

Thank you for your wonderful feedback! We're thrilled to hear you're enjoying our products and appreciate the fast delivery. Your satisfaction means a lot to us.

Team GymBeam

Rated 5 out of 5 stars

Very good quality and fast delivery

Ordered tracksuit and got a lot of goodies with it. Very pleased 😄

June 15, 2026
GymBeam logo

Reply from GymBeam

Thank you for your fantastic review! We're delighted you're so pleased with the quality, fast delivery, and the extra goodies with your order. Your satisfaction truly makes our day!

Team GymBeam

Rated 5 out of 5 stars

Gymbeam Bulgaria

I have genuinely liked GymBeam’s product quality in Bulgaria and have had no issues with the items themselves. However, my recent customer support experience with GymBeam.bg was disappointing.

I contacted them about a missed discount code, and the first response felt cold, generic, and overly policy-driven. I understand that promotional codes expire, but at the time, there did not seem to be a real attempt to offer an alternative, a small gesture, or retain me as a customer in the Bulgarian market.

Update: After leaving my original review, GymBeam responded in a very professional and customer-focused way. They acknowledged my concern, apologized sincerely, and made me feel appreciated as a customer in Bulgaria. I also received a phone call where they reassured me that they are working on a solution.

Although the final resolution has not been completed yet, their response and follow-up made a real difference in how I feel as a customer. Because I have always liked the quality of GymBeam’s products, and because they handled my feedback respectfully and showed willingness to make things right, I am happy to update my rating to 5 stars.

I appreciate companies that listen to customers, take feedback seriously, and try to make customers feel valued.

June 29, 2026
Unprompted review
GymBeam logo

Reply from GymBeam

Hello,


Thank you for your candid feedback and for your kind words regarding GymBeam’s product quality in Bulgaria. At the same time, we sincerely apologize that your recent customer support interaction felt cold, rigid, and strictly policy-driven.


While our system automatically deactivates expired promotional codes,
this is by no means an excuse for a lack of flexibility on our part.
We are already looking into an alternative solution for you and will be in touch via email shortly to make things right.


Best regards, 


GymBeam Team

Rated 3 out of 5 stars

Prices

Your changed the prices. WHEY PROTein was at 29 euros now is 33

June 23, 2026
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Reply from GymBeam

Thank you for your review and feedback.


We completely understand your frustration regarding the price increase to be honest, we aren't happy about having to raise our prices either. Unfortunately, the cost of raw whey protein has skyrocketed globally. In order to maintain the high quality of our products without compromises, we were forced to adjust our prices. We refuse to cut corners on what we offer you, and we hope you can understand that this was the only way to keep our standards high.


We truly appreciate your understanding and support.




Team Gymbeam

Rated 5 out of 5 stars

A very high quality product

The product is made of real high quality materials. This is why I am really satisfied with this product.

June 16, 2026
GymBeam logo

Reply from GymBeam

Thank you for your wonderful feedback! We're thrilled to hear you're satisfied with the high quality of our product.

Team GymBeam

Rated 5 out of 5 stars
GymBeam logo

Reply from GymBeam

Thank you for your kind words! We're thrilled to hear you consistently experience fast and professional service. We appreciate your continued support!


Team GymBeam

Rated 3 out of 5 stars

Lost pacakge

My package was lost, but i did recive two discount codes.

June 16, 2026
GymBeam logo

Reply from GymBeam

Hello,


Thank you for your message.


We are sorry to hear that your original package was lost during transit.


To resolve the situation, we have already arranged a replacement order for you and provided appropriate compensation for the inconvenience caused.

Rated 5 out of 5 stars

Great

Fast delivery
Normal prices
Good quality

June 23, 2026
GymBeam logo

Reply from GymBeam

Thank you for your wonderful feedback! We're thrilled to hear you're happy with our fast delivery, prices, and good quality products.

Team GymBeam

Rated 5 out of 5 stars

Quick delivery

Quick delivery. Good prices and quality product.

June 15, 2026
GymBeam logo

Reply from GymBeam

Thank you for your kind words! We're delighted to hear you're pleased with our quick delivery, good prices, and product quality.

Team GymBeam

Rated 5 out of 5 stars

fast delivery

fast delivery
great variety of products

June 15, 2026
GymBeam logo

Reply from GymBeam

Thank you for your wonderful feedback! We're delighted to hear you appreciate our fast delivery and great variety of products.


Team GymBeam

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