Greeted when entered and asked if she could help, which she did. Then gave me time to browse as it was my first time there. She offered me to ask for help if I needed. Very professional, knowledgeab... See more
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Review summary
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Always great service. If there's a problem that's not even their fault, they're always pro-active and helpful. Prices are good and sales throughout the year so always able to balance the pet budget... See more
Quick delivery,excellent price,I think more people would buy this product if the pricing was just a little bit more viable.Habitat has it on sale at the moment.This is an excellent product and my 5 y... See more
An easy site to navigate and found what I wanted to buy very easily. The variety of the particular brand I was looking for was very good and the Habitat prices are the best I have found. All in all a... See more
Company details
About Habitat - Home To Pet Supplies
Written by the company
About us
We're Habitat, Australia's newest leading name in pet supplies.
Established in 2012, we're based in Melbourne, with stores in Altona North, Burwood and Chirnside Park - but wherever in Australia you and your pet live, you can shop with us online!
Why choose Habitat? Simple...
Written by the company
- No-nonsense flat rate shipping
- Wherever you live, whatever you order, we'll send it to your door for a convenient, flat rate cost.
- So many ways to pay
- Pets hate waiting. We know how they feel. We offer Afterpay and Zip as payment options, so you can get your paws on your order sooner rather than later.
- Free Click and Collect
- So you're a local? Great! Shop online, use our Click and Collect option, and you can come and collect your order from either of our stores as soon as it's ready (and meet the Habitat team while you're in! We're a really nice bunch of humans, if we don't say so ourselves...)
Only the best
Because we get what it's like to love your pet
At Habitat, we stock only the best brands - the kind of products we trust with our own pets. Like our CEO, Hugo. Here he is, outside our Chirnside Park store!
Contact info
4.7
Excellent
6K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 8% of negative reviews
Typically replies within 2 weeks
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Staff at Chirnside park are very…
Staff at Chirnside park are very friendly and welcoming when you enter the store.
May 24, 2026
Great specials and prompt delivery
Great specials and prompt delivery. Thank you.
June 29, 2026
Unprompted review
I am giving five stars to this North…
I am giving five stars to this North Melbourne habitat store and really any of their stores. I’ve been to the East Brunswick one as well and I find the staff to be incredibly helpful efficient friendly and just good people. My cat really loves this store too.
June 11, 2026
Unprompted review
Very wholesome products
Very wholesome products. We are still making our way through the different flavours.
Its nice to see a good quality product, although I'd like to know about whether they use ethical sourcing.
June 15, 2026
prompt deivery
June 17, 2026
Speedy delivery!
May 18, 2026
Excellent product and excellent service…
Excellent product and excellent service and prompt delivery.
June 11, 2026
Purchase at 10am and delivered before…
Purchase at 10am and delivered before midday. Amazing same day service.
June 6, 2026
Blackdog Dog Biscuits- 5Kg Box…
Blackdog Dog Biscuits- 5Kg Box Reasonable price when on special. Simple to order on online for Click & Collect.
May 9, 2026
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