Hack The Box Reviews 351

TrustScore 5 out of 5

4.8

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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the platform for its high-quality content, challenging labs, and well-structured learning paths, making it an excellent resource for cybersecurity education at all levels. Many users highlight the positive impact on their skill development and career progression, appreciating the practical and engaging nature of the material. The customer service is frequently described as top-notch, with quick, helpful, and personalized support. However, some customers have noted occasional connection problems and performance issues with the platform, describing it as slow and having a messy interface. A few people also mentioned that the inflexibility of test answers can be frustrating, sometimes requiring very specific wording that leads to guesswork rather than genuine learning. Additionally, some reviewers were dissatisfied with the customer service not being available in multiple languages.

What people talk about most

User experience

People report positive experiences with user experience. Customers praise the platform's intuitive and... See more

Technology

Clients share positive opinions on technology, highlighting its effectiveness in shaping careers and... See more

Customer service

Reviewers highlight positive aspects of customer service, praising its efficiency and helpfulness. Customers... See more

Website

Customers had positive experiences with the website. Many reviewers praise the platform as intuitive,... See more

Quality

Users describe positive interactions with quality. Customers are thrilled with the content's quality and... See more

Based on these reviews

Rated 5 out of 5 stars

Been using Hack The Box for a while now and honestly, it’s solid. The platform runs smooth, no annoying bugs, and everything’s well organized. Whether you're into web, reversing, pwn, whatever—the... See more

Rated 5 out of 5 stars

I always loved the hackthebox community. From long time i was away from my learning. But i was looking for all the contents they are publishing and making that content enjoyable. Recently i started ag... See more

Rated 5 out of 5 stars

Massive thanks to nar1k0, PoURan, Stefan, Tejas, Diablo, Staol, Sh3ll, htblxck, and Andreas. I had a very complicated issue, and this amazing team solved it with precision, speed, and professional... See more

Rated 5 out of 5 stars

10/10 experience. These people not only provide one of the best quality learning worldwide, at a decent price, but they are also nice and helpful. One of the companies that build trust, use HUMANS a... See more


Company details

  1. Software Company
  2. Computer Security Service
  3. Education Center
  4. Software Training Institute

Written by the company

Hack The Box is the Cyber Performance Center with the mission to provide a human-first platform to create and maintain high-performing cybersecurity individuals and organizations. Hack The Box is the only platform that unites upskilling, workforce development, and the human focus in the cybersecurity industry, and it’s trusted by organizations worldwide for driving their teams to peak performance. Offering an all-in-one environment for continuous growth, assessment, and recruitment, Hack The Box provides solutions for all cybersecurity domains. Launched in 2017, Hack The Box brings together the largest global cybersecurity community of more than 3+ million platform members. Rapidly growing its international footprint and reach, Hack The Box is headquartered in the UK, with additional offices in the US, Australia, and Greece.


Contact info

4.8

Excellent

TrustScore 5 out of 5

351 reviews

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Replied to 50% of negative reviews

Typically replies within 24 hours

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Rated 5 out of 5 stars

HTB is hands down one of the toughest…

HTB is hands down one of the toughest academies I've ever experienced. There’s no such thing as an 'easy' task here, and that’s exactly what I love about it. Every challenge forces you to push your limits, truly testing your skills and knowledge. It's not just about getting through assignments but about actually learning and growing as a penetration tester. If you're looking for a platform that will challenge you and make you better, HTB is the place to be.

September 13, 2024
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Rated 5 out of 5 stars

It is a great platform that caters to…

It is a great platform that caters to different learning styles! If you're more of a book learner, you'll find the HTB Academy section great. If you're more of a hands-on learner, HTB Labs is perfect. Happy hacking!

August 28, 2024
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Rated 5 out of 5 stars

HackTheBox Account Recovery

Michael and Stefan helped recover my HackTheBox account and I'm grateful for their amazing support throughout the process and now I'm on to my learning journey again which wouldn't have been possible without them. Thank you so much!

August 12, 2024
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Rated 5 out of 5 stars

Great experience

Working in hack the box has been a great experience. I recently had to reach out to support and they were most helpful! The product and education is priceless. Worth every penny when considering a paid subscription. Especially if you are looking to advance your career in cyber, or just a simple enthusiast.

July 26, 2024
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Rated 1 out of 5 stars

Very unprofessional and unethical…

Very unprofessional and unethical company. When the annual silver overpayment expires, you no longer have access to the modules you have not started. What is the logic? I should have gone in order and unlocked the modules, so that I would have access to them later. Of course, after negative words towards them, I got a ban. Thanks in any case, there are many other platforms for learning. Warning for newbies, DO NOT PAY SILVER ANNUAL !!! The most economical option is to buy cubes and unlock them whenever you want.

July 14, 2024
Unprompted review
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Reply from Hack The Box

Hello, we are sorry to hear your experience – it is important to note though, that by purchasing a Silver Annual plan you will have access to additional features and benefits that ARE NOT included in standalone cube purchase.

These includes an exam voucher (with 2 attempts, the voucher alone would cost at least $180), a tutoring support, and unlimited Pwnbox time.

Hope you will give us another try!

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Rated 5 out of 5 stars

Their way of teaching is excellent

Their way of teaching is excellent. They provide all the resources, strategies required for improving our knowledge and upgrading our resume in the field of cybersecurity. Recently I paid $210 accedentally but when i explained my financial crisis to them in the mail for refund, they replied immediately and accecepted my valid request... that was awesome customer service. The modules and exams conducted by them are wortj the money

July 5, 2024
Unprompted review

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