Hair + Me Reviews 

3,665
TrustScore 4.5 out of 5

4.3

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Evaluating 2,988 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently mention that the online questionnaire is very simple to complete and that their tailored products arrive quickly right to the door. Many people deeply appreciate the thorough consultation process and notice very positive improvements in their hair volume, thickness, strength, and overall appearance over time. However, some people mentioned that they unfortunately experienced absolutely no noticeable changes in hair growth or retention after using the treatment for several months. A few other people also felt that postal shipments occasionally took a very long time to arrive and caused considerable frustration.

What people talk about most

Product

Clients share positive opinions on product, noting that medications and capsules are easy to take and... See more

Quality

Consumers find quality to be positive, highlighting noticeable improvements in hair thickness, strength, and... See more

User experience

Reviewers highlight positive aspects of user experience, consistently praising the simple online consultation... See more

Delivery service

People report positive experiences with delivery service, highlighting prompt shipments that often arrive... See more

Service

Users describe positive interactions with service, highlighting a thorough and easy consultation process.... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Easy process to order, quick delivery. Was referred by a friend who recommended the product. Only in first week of taking a daily tablet so can’t comment fully on outcome. However, have noticed less h... See more

Rated 5 out of 5 stars

Whilst the quiz is quite long and requires taking photos, they do seem to take time to genuinely review it - your prescription gets confirmed within a couple of days so they seem to manually review it... See more

Rated 5 out of 5 stars

I reached out to Hair+Me for information and guidance regarding hair loss. I am perimenopausal and over the last year, noticed increase in hair shedding especially when washing my hair and thinn... See more

Rated 5 out of 5 stars

Absolutely amazing service, the process of getting my treatment was extremely thorough, yet very easy to work through. I recieved my tablets quickly and began the process immediately. I’m only a coupl... See more


Company details

  1. Hair Product Store

Written by the company

Start tackling your hair goals and beyond with our online dermatology consultation.


Contact info

4.3

Excellent

TrustScore 4.5 out of 5

4K reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.3

All reviews

(3,665)

2,853 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

Please stop trying to take money from…

Please stop trying to take money from accounts I did not sign for future payments I only wanted to try the sample

August 13, 2026
Hair + Me logo

Reply from Hair + Me

Hi there,

Hair + Me is a subscription service that will automatically renew after your initial order. You have the flexibility to cancel your subscription at any point, including during your first month.

Please can you send us an email at hello@hairandme.com and we will assist you with this.

Best wishes,
The Hair + Me Dermatology Support Team

Rated 5 out of 5 stars

Too early to say about if the product…

Too early to say about if the product is helping. However I do like the way the survey was easy to complete, that it has been tailored to me. The information available to make a well informed decision The product arrived very quickly, it's easy to take.

August 13, 2026
Rated 5 out of 5 stars

Great purchase!

Quick to receive it, the packing and the personalised capsule is a sweet detail. So far so good with taking the tablets. Good to know that the tablets are based on my personal info I gave, gives you more confidence and hope.

August 12, 2026
Rated 1 out of 5 stars

Ordered two products one came the other…

Ordered two products one came the other didn’t when the second product came it had a week untill it was out of date of use was meant to be months treatment I used and had a bad reaction. I requested to cancel subscription via email as that is only option given it has been months and the company is still charging me for a product I don’t want

August 11, 2026
Unprompted review
Hair + Me logo

Reply from Hair + Me

Hi there,

We’re really sorry to hear this.

Please can you send us an email at hello@hairandme.com and we will assist with this.

Best wishes,
The Hair + Me Dermatology Support Team

Rated 5 out of 5 stars

This product its amazing

This product its amazing. I spend nearly 1500£ in a few months for hair products and it didn't help. Hair +Me capsules helped my friend and now om using it. Great company, lovely product. Fully recommended 👌

August 11, 2026
Rated 1 out of 5 stars

Do not use this on coloured hair

Do not use this on coloured hair. It stripped my hair of it's rich brown colour and left it ginger. I had to pay to have my hair coloured again. A very expensive mistake to try this. They asked me to message them and when I did there is no refund or anything. Do not use this if you have any hair colour on your hair at all. I am so upset about this as it costs about $200 to have my hair coloured.

July 8, 2026
Unprompted review
Hair + Me logo

Reply from Hair + Me

Hi there,

We're very sorry to hear this, this is certainly not the experience we would have wanted you to have had.

Please can you drop our Dermatology Support Team a message at hello@hairandme.com? Our team will then be able to look into this and help you further.

Best wishes,
The Hair + Me Dermatology Support Team

Rated 5 out of 5 stars

The serum is excellent because after…

The serum is excellent because after only 3 weeks of use small hairs are growing 5-7 mm long. I hope my hair will flourish! Delivery took 3 days and their customer service is very good.
Very good trial price of £4.95 as well.

August 11, 2026

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look