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Rated 1 out of 5 stars

It was a bad experience as I was contacted that the payment had not been made, so I paid twice and received the shipment twice and no response was given to me, even the discount co... See more

Rated 5 out of 5 stars

Excellent shop! Large selection of hair products and very reasonable prices! I even found something I couldn’t buy on trending sites for a long time. Definitely recommend!

Company replied

Rated 5 out of 5 stars

Well after the first try to deliver to Greece that courier could not find my address and they sent it back to Italy without contacting me the customer support contact me and in three days I have my pr... See more

Company replied

Rated 5 out of 5 stars

Extremely fast EU delivery (ordered on Sunday and received on Tuesday), nice packaging, and high-quality products. I would definitely order again from HPC.

Company replied

Company details

  1. Beauty Products Wholesaler
  2. Beauty Supply Store
  3. Cosmetics Store
  4. Hair Product Store
  5. Hair Salon

About Hairprocosmetics

Written by the company

HPC logo

Online store for hair, face and body products.

HPC Hair Pro Cosmetics was founded in 2014 by a group of haircare enthusiasts with a passion for helping customers achieve the most beautiful hair ever. Our in-depth knowledge of haircare products and techniques allows us to carefully select the best brands and products available, offering you a wide range to suit every need.

We firmly believe that everyone deserves to have healthy, beautiful and vibrant hair, and we are committed to providing you with the tools you need to achieve extraordinary results. Whether you are looking for a remedy against hair loss, to nourish dry hair, or to add volume to fine hair, our team of experts is here to provide you with all the right products to achieve your goal.

Our store offers a huge selection of professional and home use cosmetics from famous brands for hair, face and body at low prices and with fast delivery.


Contact info

4.3

Excellent

TrustScore 4.5 out of 5

461 reviews

5-star
4-star
3-star
2-star
1-star

Replied to 42% of negative reviews

Typically replies within 24 hours

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Rated 1 out of 5 stars

It was a bad experience as I was…

It was a bad experience as I was contacted that the payment had not been made, so I paid twice and received the shipment twice and no response was given to me, even the discount code did not work. This is my first dealing with you and it was unprofessional as someone contacted me and did not complete the communication when he confirmed that I had paid twice in this way. All you care about is money. I do not gain a loyal customer. This gave you money, but I will not deal with you again due to the lack of professionalism, in addition to the fact that the shipping company was bad.Hello,

I received an email from our staff asking me to check your order and I noticed that you haven't completed it.

Did anything go wrong? Or were you in a hurry and forgot to complete it?

For your convenience, I have saved your session, so you can resume your purchase from here without having to search for everything again:

Complete your purchase directly from here >>

Let me know if I can help you in any way. If you need assistance with your order, please contact us through WatsApp (+39 3201417732) or via email: .

Unfortunately, due to technical reasons, the session with the products in your cart will soon be automatically deleted, and you will have to browse the entire catalog again to find the products you need. Therefore, I think you should really complete it now to avoid having to do everything from scratch.

Complete your purchase directly from here >>

Looking forward to hearing from you,

Alessandra - HPC

This is the email that was sent to me with the phone number and the sender's name,

June 6, 2025
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Rated 5 out of 5 stars

Very happy Well after the first try to deliver to…

Well after the first try to deliver to Greece that courier could not find my address and they sent it back to Italy without contacting me the customer support contact me and in three days I have my products.Very happy with the package very happy with the product THANK YOU Ursula thank you all customer support staff I look forward to order again

April 26, 2024
Hairprocosmetics logo

Reply from Hairprocosmetics

Thank you so much! Always happy to hepl!

Rated 5 out of 5 stars

Excellent shop and good prices.

Excellent shop! Large selection of hair products and very reasonable prices! I even found something I couldn’t buy on trending sites for a long time. Definitely recommend!

August 29, 2023
Hairprocosmetics logo

Reply from Hairprocosmetics

Thank you for your feedback!

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Rated 5 out of 5 stars

Excellent service

Excellent service. Excellent price. Excellent communication. Was worried about ordering from Italy to uk. But perfect transaction. Came in 48hrs!!

December 13, 2023
Hairprocosmetics logo

Reply from Hairprocosmetics

Thank you for your feedback!

Rated 5 out of 5 stars

The efficiency in sending the items…

The efficiency in sending the items .The way they where wrapped and arrived in no time with dhl . Will definately buy again from Hairprocosmetics.

September 21, 2023
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Reply from Hairprocosmetics

Hello, thank you for your feedback!

Rated 5 out of 5 stars

Fantastic

Fantastic! I was so happy to find that they stocked my camomile hair lotion. The payment process was smooth thanks to PayPal and although delivery to England was expensive the parcel arrived almost instantly! I am hoping to visit Hairprocosmetics regularly from now on! 😄🤸‍♀️✨

August 21, 2023
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Reply from Hairprocosmetics

Thank you for your feedback!

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Rated 5 out of 5 stars

Very pleased with the service

Very pleased with the service. Got my order delivered waaay much faster than anticipated.

August 6, 2023
Hairprocosmetics logo

Reply from Hairprocosmetics

Thank you for your feedback!

Rated 5 out of 5 stars

I will definitely order again!

Extremely fast EU delivery (ordered on Sunday and received on Tuesday), nice packaging, and high-quality products. I would definitely order again from HPC.

August 6, 2023
Hairprocosmetics logo

Reply from Hairprocosmetics

Thank you for your feedback!

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Rated 4 out of 5 stars

Good service

Good service, but some English during shipping procedure would come in handy.

July 2, 2023
Hairprocosmetics logo

Reply from Hairprocosmetics

Thank you for your feedback!

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