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Hairqare Reviews 1,463

TrustScore 5 out of 5

4.8

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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the product for its transformative effects on hair and overall hair care routines, highlighting the significant knowledge gained and the confidence it instills in managing hair health. Many people found the user experience exceptional, noting the well-structured information, easy-to-follow lessons, and the supportive community. The quality of the content, particularly the holistic approach to wellbeing and the detailed explanations, is frequently commended, with consumers feeling it offers excellent value for money. However, some customers mentioned that the daily pace of the challenge was a bit too much, and a few found certain aspects, like product selection guidance, incomplete, leading to frustration in decoding ingredient labels. A small number of reviewers with textured or curly hair felt the program lacked specific examples relevant to their hair type, suggesting it might not be as beneficial for them.

What people talk about most

Product

Reviewers mention positive feedback about product. Customers are highly satisfied with the product,... See more

User experience

Reviewers highlight positive aspects of user experience, praising the well-structured and easy-to-follow... See more

Quality

Clients share positive opinions on quality, with many reporting that their hair feels and looks cleaner,... See more

Staff

Users describe positive interactions with staff. Customers consistently praise Sarah and her team for their... See more

Value for money

Customers consistently express satisfaction with the value for money. Many reviewers found the experience to... See more

Based on these reviews

Rated 5 out of 5 stars

I’ve just completed the 14-Day Hair Challenge and it has genuinely changed my hair, my hair-care routine, and honestly my life. It’s the only program I’ve found that tells the real truth about hai... See more

Rated 5 out of 5 stars

I would've never thought how much more I'm going to learn besides making my own shampoo (which was the reason I started doing this Challenge). The amount of knowledge, energy and daily support I recei... See more

Rated 5 out of 5 stars

Sarah and her team are incredibly generous in sharing knowledge and adding value. I could sense that Sarah was incredibly passionate about teaching and hair care and it was a pleasure to watch... See more

Rated 5 out of 5 stars

Sarah and the hairqare team have a noble goal many companies dont have. Helping women all over the world heal our hair issues with unadulterated proven knowledge that their many years of hardwork and... See more

Rated 2 out of 5 stars

Reaction to reply of Hairqare: this is not how it is advertised at all, they keep sending you emails about how you NEED to buy the full program, otherwise the results won’t last. Just putting this o... See more

Company replied

Rated 5 out of 5 stars

End to end hair care(quite literally)! I’d taken the 14 days hair care challenge and it taught me so many things that I had NOT even expected before!!! The course imparted significant knowledge about... See more

Rated 4 out of 5 stars

Every piece of information is very well structured. The revelation of marketing trick was eye opening. Love that all the products recommend are close to be super natural and not harmful. Maybe a lit... See more

Rated 5 out of 5 stars

I loved the support and suggestions in the better hair community. Even though I wasn't able to make my shampoos during the 14 day challenge due to shipping issues, I learned a lot and felt uplifted al... See more

Rated 5 out of 5 stars

So much Information you need to better take care of your self and your hair. I needed this to help my shedding hair, my moving hairline and split ends. I learning to look out for certain things that w... See more

Rated 5 out of 5 stars

I absolutely loved the 14 day Hair Challenge! I was skeptical at first, but Sarah blew my mind with the information she shared. I love that each day is set up for early learning and wins. By the end o... See more

Rated 5 out of 5 stars

This is a very unique company with very unique approach. My hair feels so much more alive and healthy just after the 14 day challenge that I consider as a miracle. The course is built up very nicely a... See more

Rated 5 out of 5 stars

I purchased the 14 day hair challenge and couldn't be happier. It's so difficult to find honest advice from the haircare industry, and Sarah at Hairqare Co. And her team give their advice through firs... See more

Rated 5 out of 5 stars

I fully recommend this course. You really learn a lot about sulfates, silicones, bad ingredients. Despite the marketing, after this course you can distinguish the best and worst haircare products. The... See more

Rated 5 out of 5 stars

I'm not usually one to jump on things I see online, but I’ve been feeling so self-conscious about my hair that I decided to try the 14-Day Haircare Challenge, and I’m SO glad I did. Knowledge rea... See more

Rated 5 out of 5 stars

The 14-day challenge very much exceeded my expectations. I have not only learned how to better care of my hair but also how to improve my overall health. I now understand how my diet has a direct impa... See more

Rated 5 out of 5 stars

Amazing experience. Have learnt a lot my hair feels like a soft cotton cloth, from going through commercial shampoo that feel heavy and clumpy after sometime to going all natural and suddenly your hai... See more

Rated 5 out of 5 stars

I signed up for the HairQare Better Hair 14-day Challenge without hesitation. The content has so many eye-opening information that I didn't know but critical to my hair loss situation. Significant ha... See more

Rated 5 out of 5 stars

Was an educational journey. Was expecting a list of products to use etc but was so much more. Motivational speeches, science, cooking, exercise and community. Wish I'd done course years ago! Had given... See more

Rated 5 out of 5 stars

Hairqare has been honest and transparent from the very beginning of the Challenge. Sarah has shared with her audience a lot of good information with a unique perspective through what she has learned... See more

Rated 5 out of 5 stars

What I love about the hair challenge is that it not only gives useful information about the hair specifically, but it also gives an overall lifestyle guide on what to eat, exercise and use on our hair... See more

Rated 4 out of 5 stars

It is really a deep dive into your life, health and knowledge. Never knew there was so much to know. In the end i felt like a hair scientist Also the story behind it and the motivation to shate k... See more

Rated 4 out of 5 stars

This is a fantastic opportunity to understand how your scalp and hair works and therefore how to best treat it for an optimum head of wonderful hair. I only give 4 stars as I found the time differe... See more

Rated 4 out of 5 stars

Good information just get tired of the “tiers” that are out there to keep you going but just another few dollars. I will use what I’ve learned so far to help further my hair care

Rated 4 out of 5 stars

I liked the content and learned something new each day. I also liked sharing with the community and learning from others taking the same classes. I really liked the help widget and the haircare pro... See more

Rated 4 out of 5 stars

I decided to sign up for the hairqare journey because I was looking for a way to learn learn more about hair care and not just buying another hair product and hoping it will fix something. Sarah’s mis... See more

Rated 3 out of 5 stars

An Honest Review of Hairqare I recently completed the two-week Hairqare introduction program, and I have mixed feelings about the experience. First, the positives: The program is w... See more

Rated 5 out of 5 stars

The Hairqare team is doing great job because they really care about all the challengers with their hair problems. There is alwsys someone from the team who is ready to help and support you anytime. T... See more

Rated 5 out of 5 stars

I’ve been running a dog shelter for the past 10 years and retired first of January . So now I have some me time and decided to start with giving my hair some love. The 14 day challenge has been supe... See more

Rated 5 out of 5 stars

Participating in the 14 day haircare challenge has been an amazing experience. My hair is being transformed but mostly importantly, myself. Not only my hair will grow after but my desire to learn more... See more

Rated 5 out of 5 stars

I just finished the 14-Day Challenge, and honestly, I’m really glad I decided to give it a shot, even though I was skeptical at first. Sarah packs this course with information I never would’ve though... See more

Rated 5 out of 5 stars

It was an entertaining and interesting way to learn. I liked that it was a truly holistic approach to haircare, facturing in things like nutrition, exercise and stress management. It made a lot of sen... See more

Rated 5 out of 5 stars

From the beginning, the challenge videos and emails welcome everyone with open arms. Everything about how to follow the course is explained with detail so us students don’t feel overwhelmed. The... See more

Rated 5 out of 5 stars

I found the challenge very informative and helpful. It was interesting and interactive. Learned so much how to make my shampoo, how to identify my Deficiencies and mistakes in hair care. The solutio... See more

Rated 5 out of 5 stars

Sympatheticaly and well thought out. A 14 day guided course to enable better hair care from home. I would advise anyone who is not satisfied with the hair products they use or may have a few scalp is... See more

Rated 5 out of 5 stars

This course is such an impactful wealth of knowledge to healthy hair. The information has transformed my understanding of how my hair grows, how to care for the length and what I can do to impact the... See more

Rated 5 out of 5 stars

This experience has been very enriching for me. I recognized myself in many of the profiles. Like many others, I felt like I had tried everything (different treatments, supplements, shampoos, hair car... See more

Rated 5 out of 5 stars

They did a fabulous job taking such a complex subject and breaking it down into small digestible key components. The structure of the program was easy to navigate and they responded to your comments a... See more

Rated 5 out of 5 stars

Sarah presented a lot of complicated information in a very accessible way. The instructions were simple and only a few ingredients were hard to find. All in all a great process. She doesn't sell a mag... See more

Rated 5 out of 5 stars

There was so much education in this challenge. The DIY shampoo worked amazingly well - I've had an enormous difference in fallout, going from handfuls a day to less than 50 strands a day. There is an... See more

Rated 2 out of 5 stars

Of course when we see the creator’s hair along with testimonials of other “students,” we have high hopes. I joined the 14-day challenge with belly button length hair and hoped I could le... See more

Company replied

Rated 5 out of 5 stars

I loved the challenge experience because it always made me want to do it, it was not overwhelming, I learned something new every single day and the message was clear and direct. I am very satisfied an... See more

Rated 5 out of 5 stars

This haircare challenge is genuine and incredible value. The amount of info and practical experience you get in just 2 weeks is amazing. And you really can start to significantly improve your hair by... See more

Rated 5 out of 5 stars

This challenge was very informative. Not only did Sarah and team teach us about good hair care but also all the aspects that make our hair thrive no matter our genetics. From eating the right foods wh... See more

Rated 5 out of 5 stars

Absolutely worth every cent. I’ve struggled with hair loss and thinning for years and I was losing hope. It’s only been a few days, but my hair is showing improvement and I’m excited to see how it loo... See more

Rated 5 out of 5 stars

I loved the way it was explained, as well as having your manual to refer back to. Some information, such as the section with the "black list ingredients" was not made cle arly of whether or not it w... See more

Rated 5 out of 5 stars

I just took the 14 days Haircare challenge and honestly this is one of the most impactful things I gifted myself in the past years. Why? Because it made me realize and learn so many things on haircare... See more

Rated 5 out of 5 stars

The 14 day Haircare challenge has helped me to start loving my hair again, and I am starting to get my confidence back. I love this challenge as it is not just a quick fix. Sarah and her team actually... See more

Rated 5 out of 5 stars

I was initially cautious about trusting this ad when I saw it on Facebook, but I eventually signed up. I learned some valuable information from the daily presentations that I have been able to utiliz... See more

Rated 5 out of 5 stars

The hairqare company is really trying to help you instead of selling more and more. Ofcourse they have a businessmodel, but its different from all the brands trying to sell you more problems. My hair... See more

Rated 5 out of 5 stars

I took the 14-day challenge with Hairqare, and I have to say, I am very satisfied. The quality of information, the bite-sized lessons that can be implemented, and the amazing community have given me t... See more


Company details

  1. #8 of 58 best companies in Wellness Program
  2. #4 of 27 best companies in Cosmetics Industry
  3. #8 of 55 best companies in Education Center
  4. #1 of 51 best companies in Hair Product Store
  5. #5 of 146 best companies in Health and Beauty Shop

Written by the company

At Hairqare, we're turning the haircare industry on its head. Instead of selling products, we teach women how to solve hair loss, thinning, and damage through personalized, science-backed education. Created by Sarah Tran, Hairqare offers online programs that help you understand your unique hair profile and build routines that actually work. Through our 14-Day Challenge, you'll learn the fundamentals of holistic haircare and start seeing results within weeks. Ready to go deeper? Our Hairqare Lab program dives into advanced techniques, from crafting custom DIY products to building complete transformational routines. Because beautiful hair isn't about finding the right product – it's about understanding what your hair truly needs.


Contact info

4.8

Excellent

TrustScore 5 out of 5

1K reviews

5-star
4-star
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1-star

Replied to 87% of negative reviews

Typically replies within 48 hours

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Rated 5 out of 5 stars

Easy to follow 14-day challenge

Sarah gave us a lot of information for different type of hairs. Her daily emails helped me to keep myself on top of the 14-day challenge. Her daily information and challenges made the process fun.

October 26, 2025
Rated 5 out of 5 stars

Good challenge to try out

I was pleasantly surprised about this challenge. It worked out perfectly, videos are great, short & easily digwstable, give you good ideas. I really liked the downloadable workbooks.

October 26, 2025
Rated 5 out of 5 stars

I do not regret!

Everyone should know about your hairprofile! Contents are great. Thank you Sarah and your team 🙏

October 26, 2025
Rated 5 out of 5 stars

Gaining knowledge on how to avoid…

Gaining knowledge on how to avoid harmful products that are destroying my hair and learning how to do proper hair care with the given DIY formula is priceless and fascinating.

With Sara's selflessness in sharing the knowledge and experiences she had gained, the company achieved magnificent results. Living and educating women around the world as a role model herself, standing for the principles she knows are right, and teaching them how to avoid harmful products; giving women an opportunity to gain confidence and feel beautiful; and being proud of having beautiful hair they made themselves using her DIY formula made her admirable.

Sara's and the entire team's selfless love, support, and responsiveness are what made me feel great throughout the whole course.

October 25, 2025
Rated 5 out of 5 stars

Amazing

Amazing! I have learned so much and even after only 14 days no more itchy scalp, I can make my own shampoo and my hair has gained its shine again. This is worth joining up for, genuine info, no nonsense and easy to follow. Please no matter the hair problem you have, this is the challenge for you! Thank you Sarah and your team ❤️

October 25, 2025
Rated 5 out of 5 stars

I was hesitant at first but I was soon proved wrong!

I was hesitant to try this at first I thought it was just gonna be a waste of money but I am pleasantly surprised to say I learned a lot of great information that I will be able to use for my hair in the future. Even if nothing else, I have a whole list of “no-go” ingredients that I now know to stay away from!

October 25, 2025
Rated 5 out of 5 stars

The knowledge is a super power!

For years (for as long as I can remember), I have accepted that my hair is fine, lacks volume, and falls out no matter what I do. After this challenge, I have new hope. Fourteen intense days, full of knowledge and without any regrets. I am taking away a lot of valuable tools and much less hair in the sink.

October 21, 2025
Rated 2 out of 5 stars

Buyer beware - Updated to 2*

Buyer beware! This is a review about the company's sales practices, they advertise a full refund within 14 days of purchase. I purchased and requested a refund within 24 hours only to be told that the Luxury DIY Workshop is not refundable due to it's digital nature. Well, this entire programme is digital and in their refund policy they do not mention partial refunds, they claim full refunds. I have not even accessed the content of the course but that is besides the point; basically, if they claim full refunds but do not honour this, what else is false about their marketing? Buyer beware of the bait-and-switch tactics. Also, read other 3-star or less reviews, both on this site and on other forums, and realise that some components of their offering simply do not work. Further for what they are charging, a little research can provide the information you need. I have raised a dispute with my credit card company. Don't waste time or money with Hairqare.

Update to 2-stars from 1-star following full refund

After raising a dispute with my bank and letting Hairqare know about it, they contacted me and acknowledged that their communication around refunds is unclear/misleading and that they would refund me in full. I appreciate this gesture, it is just regrettable that I had to go through calling the bank, obtaining a policy adjustment for this retailer, posting a negative review, and calling the bank again to advise that the retailer eventually refunded the full amount. Lots of hassle and much time spent with little reward, not a good experience.

October 18, 2025
Unprompted review
Hairqare logo

Reply from Hairqare

Hi there, thank you so much for sharing this with us.

We’re truly sorry to hear that your experience didn’t feel clear or aligned with your expectations. We completely understand how frustrating that must have been, especially after making your request so quickly.

After reviewing our conversation, we saw that your Challenge was refunded immediately, but the Luxury DIY Workshop you had added is covered by a different policy, as it’s a separate optional bonus. However we realize that our communication wasn't clear enough about this and the billing team has already processed the full refund. Please check your inbox for their confirmation.

The trust of our students means everything to us, we're reviewing and improving our communication so future students won’t experience the same confusion.

We really appreciate you bringing this to our attention, feedback like yours helps us grow and serve our community better every day. Our entire mission is to empower women with transparent, science-based education about their hair, and we’ll continue to do everything we can to honor that commitment.

Warm wishes,

The Hairqare Team 💜

Rated 5 out of 5 stars

(Mai Do) 🌿 My 14-Day Haircare Challenge Review

Experiencing the 14-day Haircare Challenge has been a truly life-changing milestone in my haircare journey. I’ve started to understand so much more about products, ingredients, exercises, and techniques that help strengthen my hair and unlock the secrets to healthy growth.

From learning how to choose the right products, making my own aloe vera gel, and formulating my very first homemade shampoo, to incorporating new exercise and meditation routines into my daily habits — every step has been empowering. I’m also learning how to continuously improve my shampoo recipe to achieve even better results for my hair.

Beyond the practical skills, I’ve made wonderful new friends and received thoughtful, constructive feedback and advice from the team. The support and encouragement have kept me motivated throughout the challenge, and I’m genuinely grateful for this inspiring community.

October 15, 2025
Rated 5 out of 5 stars

Inspiring

Was skeptical but the 14-day challenge was so worth it. It ended up being about so much more than just haircare, but my hair will benefit from it all. An incredible wealth of knowledge, encouragement, and community. So grateful to be able to learn from others' years of experience without having to go through the trouble myself. Finished it feeling wiser, inspired, and committed. :)

October 12, 2025
Unprompted review
Rated 5 out of 5 stars

I love the 14-days challenge

I love the 14-days challenge. It helped me improve my knowlege on my hair to have better hair. It's not a miracle product nor a magic recipe. It's just small changes to make when you understand better your hair.

October 11, 2025
Rated 5 out of 5 stars

I have a sluggish thyroid and I am in…

I have a sluggish thyroid and I am in perimenopause. My hair has been shedding for years and I was sad to see my scalp in the mirror. I was very self conscious about the thinning. Since using the shampoo the difference in my hair is night and day. I have had very little shedding and my hair looks fuller and shinier. I am thrilled. Spend the money and do the challenge. It is worth every penny.

September 9, 2025
Unprompted review

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