Hair to Beauty Reviews 

23
TrustScore 3 out of 5

3.0

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Rated 1 out of 5 stars

I received my order in a timely manner. I was very happy, until I opened the box. There is a big black security tag on the hairpiece. I have sent 2 emails, concerning this & got no response, other tha... See more

Rated 1 out of 5 stars

Order on Wednesday morning. Hair was labeled same day shipping never got a confirmation. By Thursday it was processing, checked back Friday just to see that my ordered had been cancelled saying someth... See more

Rated 1 out of 5 stars

I purchased a hair loss product named Groganics DHT on this site I received it around 2 weeks later. They sent me the wrong item. I ordered I contacted them by phone immediately several calls no... See more

Rated 5 out of 5 stars

I'm writing this review for those who are skeptical like I was. I paid full price for my order and haven't been incentivized to write this review. This company is legit and EFFICIENT. I ordered 8 p... See more

Company details

  1. Hair Product Store
  2. Hair Extensions Supplier

Information provided by various external sources

Amazing deals on lace front wigs, lace wig, crochet braid hair, human hair wig, black remi hair for weaving, half wig, braid hair care tool spray, ponytail bun


Contact info

3.0

Average

TrustScore 3 out of 5

23 reviews

5-star
4-star
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1-star

No history of asking for reviews

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3.0

All reviews

(23)

1 review in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

Are you selling stolen hairpieces???

I received my order in a timely manner. I was very happy, until I opened the box. There is a big black security tag on the hairpiece. I have sent 2 emails, concerning this & got no response, other than the receipt of email message. This leads me to assume that they have no intentions of doing anything about this. Are they selling stolen merchandise??

October 14, 2025
Unprompted review
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Rated 5 out of 5 stars

I ordered two wigs

I ordered two wigs, didn't have any problems with delivery order came right away. I would recommend and use again.

May 3, 2025
Unprompted review
Rated 5 out of 5 stars

Legit

I'm writing this review for those who are skeptical like I was. I paid full price for my order and haven't been incentivized to write this review.

This company is legit and EFFICIENT. I ordered 8 packs of braiding hair at 3pm on Wednesday, December 4th. I paid $5.99 for flat-rate shipping. My order was at my door by 6pm on Friday, December 6th. It was packaged well and no items were missing. I'm pleased with my experience.

December 5, 2024
Unprompted review
Rated 1 out of 5 stars

They advertise human hair but it is…

They advertise human hair but it is fake. I just discovered that when I tried to dye a wig and it would not take even after bleaching and developer. This company mixed fake hair with supposedly human hair. Keep your money and try other companies!

July 2, 2023
Unprompted review
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Rated 1 out of 5 stars

BUYER BEWARE!!!!

BUYER BEWARE!!!!! This company advertises big sales constantly but they change there prices to extremely higher amounts or the majority of the things are out of stock. They do not have a real customer service person. No one ever answers the phone or responses to emails. They also make there sale codes not work when you try to order large amounts and change the checkout section where you enter coupon to gift card only so you are unable to apply code on order. They total scam you you take your money and hold your order claiming they didn't receive payment until you dispute it with your credit card company. This has happened to me several times. At first I thought it was system issues and then it was the payment issue but I have realized that they are manipulating there website so these large discounts are really coming out to be regular prices.

March 29, 2023
Unprompted review
Rated 1 out of 5 stars

I've been ordering from this company…

I've been ordering from this company since 2015 never have I had problem with ordering items.. I've been trying to order for the past 2 months and every time I try everything is always sold out.. I even put in a inform me if anything comes available still nothing!! I'm not understanding it!!! Are you all not getting any new shipment in or something??

March 9, 2023
Unprompted review
Rated 1 out of 5 stars

Wrong Items Shipped - No Refund - Poor Communication

The delivered the wrong items. They fail to answer the phone. The only email reply I received when requesting a refund was they will investigate. They never replied back even after I provided them photo evidence of the wrong items sent, and made it crystal clear I am seeking a refund.

September 14, 2022
Unprompted review
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Rated 1 out of 5 stars

Hair To Beauty Store Merrillville Bad Business

Hair To Beauty Store Merrillville, IN is ripping people off. Grace the Manager is very very RUDE. THEY POST ONE PRICE BUT DO NOT HONOR. WHEN YOU GO ONLINE YOU WILL SEE THE SAME PRODUCT FOR HALF THE PRICE. I BOUGHT FACE MASKS FOR $3.98 buy one get one days early. Ryan was there and honor the posted sign. Yesterday Grace the The Manager said "no buy one get one free" even with 8 posted signs in the store. I went on Hair To Beauty Website the same Mask is $1.99 buy one get one free. That Bad Business if they do it with Masks you can imagine the other products are over priced. Grace is very slick rude individual.

March 7, 2021
Unprompted review
Rated 5 out of 5 stars

Oh Happy day!

Oh Happy day! I ordered from Hair to beauty an was blessed! I had a issue with my ordering they answered my email promptly an solved my issue. Great hair I love it! Good communication! Awesome customer service! I'm a license stylist 38yrs an UPS inside worker almost 28, Their packing is very good! Thank you Hair to beauty!

February 14, 2021
Unprompted review
Rated 5 out of 5 stars

Absolutely 5 stars

Absolutely 5 stars. This is EXACTLY the wig I ordered and expected. I read so many bad reviews I was hesitant to order. I received a text confirmation as soon as I placed order. I didn't pay for fast shipping because the reviews trashed their shipping. I ordered on Friday and received it on the following Friday. My Gold wig package popped out of the box like a jack and the box. So delighted. Will definitely reorder from them!!

January 10, 2021
Unprompted review
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Rated 1 out of 5 stars

I purchased a hair loss product name Groganics

I purchased a hair loss product named
Groganics DHT on this site I received it around 2 weeks later.
They sent me the wrong item. I ordered I contacted them by phone immediately several calls not 1 response
several e mails no response a total scam I give this place horrible reviews. Don't waste your precious time buying from this place
only automated phone i sent several e mails about the problem no return on e mail or by phone a total rip off Never consider these people once when buying

December 23, 2020
Unprompted review
Rated 5 out of 5 stars

Awesome wig selection

Awesome! I’ve never had an issue with this company. Their shipping is so freaking fast. Great variety of wigs. Prices pretty comparable with the other wig sites. I’m definitely a repeat customer! 😊

October 7, 2020
Unprompted review
Rated 1 out of 5 stars

never will I order from here again

never will I order from here again. Almost two months I never got a call back you can only leave messages because of cause you can't speak to a life person. I'm not even going to fight it. Keep the money..
You only get that star because that's the only way I can comment

May 23, 2020
Unprompted review
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Rated 2 out of 5 stars

you sent me the wrong concealer you…

you sent me the wrong concealer you sent me the wrong concealer and on my slip it has what I wanted. You can't just send people anything and think it's okay when we spend our money. That's so wrong at a time like this it seems like people are trying to get over. I need my right concealer please call me 215 609 six seven 9 0

April 14, 2020
Unprompted review
Rated 1 out of 5 stars

Horrible

Order on Wednesday morning. Hair was labeled same day shipping never got a confirmation. By Thursday it was processing, checked back Friday just to see that my ordered had been cancelled saying something was unverified. Had to order from another site hoping now my hair will come before my trip. This company is a JOKE! Use samsbeauty or wigtypes instead!

September 15, 2019
Unprompted review

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