HairWeavon.com Reviews 

720
TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Evaluating 67 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the exceptionally helpful guidance provided by the team and the beautiful, high-quality items available. Consumers frequently mention that purchases arrive very quickly and securely packaged, making international online shopping completely smooth and satisfying. However, some people mentioned experiencing occasional shipping delays or difficulties with international tracking updates. A few reviewers also noted minor problems with website navigation during checkout, alongside occasional disappointments regarding specific product characteristics after washing.

What people talk about most

Product

Users describe positive interactions with product, consistently highlighting the beautiful appearance and... See more

Delivery service

Reviewers mention positive feedback about delivery service, noting that purchases arrive in a timely manner... See more

Service

Clients share positive opinions on service, describing it as a great, terrific, and reliable experience... See more

Order

People report positive experiences with order, highlighting how easy it is to place purchases online.... See more

Quality

Customers consistently note positive experiences with quality, highlighting that items are beautifully... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Even though I live in Canada, my purchase arrived in a timely manner. The wig was absolutely beautiful everything I would hoped for it just didn’t fit right as my head is too small. The return process... See more

Company replied

Rated 5 out of 5 stars

I have used HairWeavon a few times, I live in Portugal and postage can sometimes be an issue. With my latest purchase the delivery was super quick The wig I purchased was Ignite petite by Jon Renau... See more

Company replied

Rated 5 out of 5 stars

You really know a company when you have a concern or problem with your order. I had a problem and they quickly lined up a phone consultation and also followed up via email. I was very satisfied with... See more

Company replied

Rated 5 out of 5 stars

I adore this company. I've ordered products from them several times, and they've always been of the highest quality and the delivery is very fast. The wigs and their care products, made by Jon Reanu,... See more

Company replied


Company details

  1. Wig Shop
  2. Hair Replacement Service

Information provided by various external sources

Specialists in Wigs, Hair Replacement Systems & Topper Hair Pieces for Men & Women. Balding, chemo, alopecia, thinning. Shop Online or Visit our Wig Shop


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

720 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

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4.7

All reviews

(720)

74 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Hassle free transaction.

Product arrived exactly as ordered and in timely fashion

May 30, 2024
HairWeavon.com logo

Reply from HairWeavon.com

Hi Bernie,

Thanks very much for sharing your positive shopping experience with us! We are so thrilled you are pleased with your new hair and with our speedy delivery times. We look forward to supporting you again soon.

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Rated 5 out of 5 stars

Trustful place to buy a wig.

The service, delivery and the wig by itself are super! The staff was very helpful and efficient! Thank you!

May 12, 2024
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Reply from HairWeavon.com

Thank you, Natalia, for your very kind recommendation of our shop! We are pleased our staff were able to assist you and that you are so happy with our services. We look forward to supporting you again in the future!

Rated 5 out of 5 stars

The girls were so helpful

The girls were so helpful. Couldn't have done it without them.

April 20, 2024
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Reply from HairWeavon.com

Thank you, Marian, for sharing your feedback on our services! We are so pleased our customer service team were able to assist you. We look forward to supporting you again soon!

Rated 2 out of 5 stars

Human hair wigs

No good kvalite

April 28, 2024
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Reply from HairWeavon.com

Thank you, Ana, for sharing your feedback on the Rebecca Wig. We are eager to look into this further for you, please reach out to shop@hairweavon.com and we will be glad to help you.

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Rated 5 out of 5 stars

Excellent quality

Excellent quality, beautiful shape... I am happy

April 27, 2024
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Reply from HairWeavon.com

Thank you, Fernanda, for sharing your positive shopping experience what us! We are thrilled you are so pleased with our high quality products.

Rated 5 out of 5 stars

Fantastic service, highly recommend

Fantastic service, quality products,highly recommended

April 19, 2024
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Reply from HairWeavon.com

Hi Daniel, we are so pleased you are happy with our high-quality products and our services! Thank you for sharing your recommendation for our shop.

Rated 5 out of 5 stars

I love love love hairweavon

I love love love hairweavon. I’ve ordered on many other websites but I am most satisfied with hairweavon and am now only ordering here.

April 13, 2024
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Reply from HairWeavon.com

Hi Rose,

Thank you so much for sharing your wonderful recommendation for our products and services! We are so glad you found us, and look forward to continuing to be a small part in your hair replacement journey.

Rated 5 out of 5 stars

Quick delivery and good price with no…

Quick delivery and good price with no additional customs issues.

April 12, 2024
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Reply from HairWeavon.com

Thank you for sharing your positive ordering experience with us! We are glad your order arrived swiftly and without any issue. We look forward to supporting you again soon!

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Rated 1 out of 5 stars

Never received the order.

Never received the order. I've been waiting since March 14 and your website say order was completed! Please do not say the order was completed without a confirmation that it was delivered from UPS. Someone from UPS is having fun with my wig and I don't appreciate it. And then please help me find my order!

March 2, 2024
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Reply from HairWeavon.com

Hi Margaret, please bear with us while we process your order, it is on track to be delivered well before the promised delivery date. In the meantime, do not hesitate to reach out to us if you have any questions, Many thanks for your patience

Rated 5 out of 5 stars

Just received my third wig from…

Just received my third wig from Hairwoven, prompt delivery and always very happy with my wig

February 29, 2024
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Reply from HairWeavon.com

Thank you, Bernie, for your happy recommendation of our shop! We are so pleased to offer prompt delivery times for our high quality items. We look forward to supporting you again in the future!

Rated 5 out of 5 stars

My go to shop!

I keep coming back not only because of the great choice I have regarding brands and styles... I also love the shopping experience because of the amazing support. HairWeavon is always quick to answer any questions and so customer friendly!

March 21, 2024
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Reply from HairWeavon.com

Thank you, Antje, for your lovely review of our shop and our services! We are very grateful that you have trusted us as your go-to shop, and our customer service is happy to assist with any questions you may have. We can't wait to hear from you again soon!

Rated 5 out of 5 stars

Quality clips

I’m very happy with the clips. High quality

March 17, 2024
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Reply from HairWeavon.com

Thank you, Diane! We are happy to read you are so pleased with your new purchase and with our high-quality items.

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Rated 5 out of 5 stars

The customer service at Hair Weavon is…

The customer service at Hair Weavon is unbelievable. Mary in particular is so efficient. So kind. So responsive. This is my 3rd purchase from them. They always have the best of the best. And if I am in question about ANYTHING I always get a quick response. In being a fairly new wig wearer this is quite important. Because I am relying upon Mary’s knowledge to help me make the right purchase decision. I am a budget conscious retiree and this extra help keeps me within my budget. And having been an Emmy Award winning makeup artist in the film industry for 42 years, I know quality when I see it.

April 4, 2024
Unprompted review
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Reply from HairWeavon.com

Hi Robin,

We are so delighted you are pleased with our customer service, and that Mary has been a trustworthy source of assistance for you. We look forward to supporting you again in the future and are grateful you have chosen us as part of your hair replacement journey.

Rated 5 out of 5 stars

Helpful

Helpful, friendly and sensitive company. Just a pleasure to deal with and product arrived before due date.

March 14, 2024
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Reply from HairWeavon.com

We are so pleased you have taken the time to share your positive experience with our company! Customer satisfaction is our top priority, and we continue to strive for excellence in both our customer service as well as prompt delivery.

Rated 5 out of 5 stars

Wonderful quality

Wonderful quality. Delivery much quicker than expected. I cannot wait to try more HairWeavon products. Thank you so much.

February 19, 2024
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Reply from HairWeavon.com

Thank you, Frances, for sharing your kind words about your experience with us! We are very happy to see you are pleased with our high quality selection and speedy delivery services. We look forward to supporting you again soon.

Rated 4 out of 5 stars

Great easy and quick service

Great easy and quick service! The only reason for not giving 5 stars is fur me personally the prices are a little to high and not enough special offers regularly like other sites .

March 11, 2024
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Reply from HairWeavon.com

Hi Elyse,

We are so pleased you are happy with our user-friendly and speedy services! We are glad to have you as part of our hair replacement community.

We take great care and pride in providing a wide range of excellent products at a low and affordable price. We also offer a price matching service for returning customers and those who have signed up for our newsletter, that way our lovely customers can still receive their goods from us at a bargain price.

Please let us know if you have any questions or if you are looking for further information on those services, and we will be glad to help.

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Rated 5 out of 5 stars

Fast delivery

February 9, 2024
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Reply from HairWeavon.com

We are so happy you are pleased with our speedy delivery service, Miroslava! We look forward to supporting you again soon.

Rated 5 out of 5 stars

Always happy with my Avalon.

Always happy with my Avalon.
Tried a new colour and love it!

Good services, very kind staff.

February 28, 2024
HairWeavon.com logo

Reply from HairWeavon.com

Thank you, Fenna, for sharing your positive shopping experience with us! We are so glad you are enjoying your Avalon Wig, we are sure it looks fabulous on you! Our team is always eager to assist you at any time.

Rated 5 out of 5 stars

Received my wig yesterday and I’m so…

Received my wig yesterday and I’m so delighted with it. It arrived sooner than expected and Mary in customer service was amazing in helping me make my decision. She sent me a couple of photos by email and answered all my questions quickly. Very happy and will use them again. Thank you!

March 19, 2024
Unprompted review
HairWeavon.com logo

Reply from HairWeavon.com

Thank you. Nadine, for sharing your positive shopping experience with us! We are grateful you are so pleased with our customer service, and that Mary was able to assist you in finding your perfect hair! We look forward to supporting you again soon.

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