Good service and happy with polos in particular. The vests are small if you equate 10 as S 12 as M etc. Prefer consistency in sizing. Emma in admin absolutely fabulous
Company replied
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See what reviewers are saying
My first attempt at ordering a voucher on a Saturday afternoon failed and neither I nor the recipient got a confirmation. When I checked my bank on the Moday the money had been paid. Sounds bad. Howe... See more
Company replied
Halbro provide an amazingly efficient service. We ordered 6 Doddie Aid hoodies (great quality) but ordered the wrong size for one. I sent it back on Monday and received the replacement today (Wednesd... See more
Company replied
Superb communication from Halbro following my Head For Change items. They originally went missing. Well done Royal Mail. Halbro sorted this and replaced the items and sent them by overnight courier... See more
Company replied
Company details
Information provided by various external sources
Halbro is a family run British Sportswear brand established in 1919 specialising in bespoke teamwear, school games apparel and off field gear.
Contact info
Chorley New Road, BL6 7JG, Horwich, United Kingdom
- 01204696476
- sales@halbro.com
- halbro.com
4.7
Excellent
433 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 24 hours
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The sizing table doesn't appear to…
The sizing table doesn't appear to reflect true sizes. I now have to pay for return and reorder delivery cost
April 23, 2023
Reply from Halbro Sportswear
Hi Lorraine,
We're sorry to hear you're having issues with the sizing on your recent order. If you haven't yet sent the order back, please could you kindly email websales@halbro.com with a few images showing the incorrect measurements. If you have already sent back, we will pass the order onto our technical sales manager to investigate and determine if there is a faulty on the items, and then we will be in touch to inform you of the next part of the process. Any new items sent out will of course not incur any further fees to yourself. We hope to get this resolved for you quickly and efficiently.
Halbro Sportswear
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Reply from Halbro Sportswear
Hi,
Thank you for you kind 5* review. We're delighted to hear you're pleased with the service we have provided on your recent order. We hope you get great use out of your new MNDF Tee. Thank you for your order and for your contribution to the MND Foundation.
Halbro Sportswear
Easy to order great communication…
Easy to order great communication really fast delivery .
April 23, 2023
Reply from Halbro Sportswear
Hi Jayne,
Thank you for your kind 5* review. We're delighted to hear you're pleased with the service we have provided. We hope you also love the quality of the Trinity School Leggings received. Thank you for your order.
Halbro Sportswear
Lovely quality and very quick delivery
March 26, 2023
Reply from Halbro Sportswear
Hi Louise,
Thank you for your kind 5* review. We are very pleased to hear you're happy with the quality of the Hoodie received and the service we have provided. We hope you get great use from your new Midsomer Norton RFC Cratus Hoodie. Thank you for your order.
Halbro Sportswear
Great quality 👌
Great quality clothing and issues quickly resolved.
Would highly recommend 👌
March 27, 2023
Reply from Halbro Sportswear
Hi Lois,
Thank you for your kind 5* review. We're pleased to hear we managed to rectify any issues and are glad to hear you're pleased with the quality of your new Billericay RFC gear. Thank you for your recent order.
Halbro Sportswear
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Customer service is top notch
Customer service is top notch. I accidentally put an incorrect delivery address when I was buying a gift. And they quickly fixed it when I called. They even put a happy birthday note in with the package for me
March 23, 2023
Reply from Halbro Sportswear
Hi Debbie,
Thank you for your kind 5* review. We're happy to have been able to correct the address for you and hope the recipient of the gift loved their new MNDF Champion Hoodie. Thank you for your order and for your contribution to the MND Foundation.
Halbro Sportswear
Lovely staff at Rosslyn Park
Lovely staff at Rosslyn Park
Pointed me on direction of website as my product was sold out there
Easy order
Quick service
March 29, 2023
Reply from Halbro Sportswear
Hi Debbie,
Thank you for your lovely 5* review. We will be sure to pass on your kind words to all staff who worked at the Rosslyn Park event, we're sure it will make their day! We're glad you're happy with the service we have provided on your order. We hope the recipient loves their new Sub Coat.
Halbro Sportswear
I bought an xl gilet and it said it was…
I bought an xl gilet and it said it was 46-48” chest. Once it arrived it was only 40”. The company did dispute my findings and my measurements and the garment has now been returned for evaluation. Waiting to see what the outcome will be.
March 29, 2023
Reply from Halbro Sportswear
Hi Nigel,
The Cratus Gilet in question is a slimmer fitting garment, as specified on the garments size chart online. A size XL can vary across different items depending on the fabric it is made from, or the fit it has been made to. It is standard procedure for us to get the item back to allow our technical department to measure it against our size spec. Only then can we determine if the garment is faulty or not. We did send you a pre-paid returns label to allow you to send this item back at no extra cost and will of course be in touch as soon as the relevant procedures have been complete.
Halbro Sportswear
Reply from Halbro Sportswear
Hi Graham,
Thank you for your kind 5* review. We are very pleased to hear your new MNDF Replica Shirt fits well and that you're happy with the turnaround time. Thank you for your order and for your contribution to the MNDF Foundation.
Halbro Sportswear
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Reply from Halbro Sportswear
Hi Billy,
Thank you for your kind 5* review. We're delighted to hear you're pleased with the quality of customer service. We hope you love your new MNDF order. Thank you for your order and for your contribution to the MND Foundation.
Halbro Sportswear
Very informative and great service
Very informative and great service , updated regularly ,
what a team . Russell.
March 27, 2023
Reply from Halbro Sportswear
Hi Russell,
Thank you for your kind 5* review. We're delighted to hear you're pleased with the service we have provided. We'll be sure to pass your kind words onto the relevant departments. Thank you for your order and for your contribution to the MND Foundation.
Halbro Sportswear
Easy to order arrived quickly and was…
Easy to order arrived quickly and was very pleased with the quality…was giving for a gift…they loved it
March 27, 2023
Reply from Halbro Sportswear
Hi Mrs Leeson,
Thank you for your kind 5* review. We're delighted to hear you're pleased with the quality of your order and the service we have provided. We're really pleased to hear the recipient loved their gift. Thank you for your order and for your contribution to the MND Foundation.
Halbro Sportswear
Reply from Halbro Sportswear
Hi Andy,
Thank you for your kind 5* review. We're delighted to hear you're happy with your order, especially with your personalised initials. Thank you for your Risborough RFC order.
Halbro Sportswear
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Great service prompt response and…
Great service prompt response and delivery definitely recommend
March 26, 2023
Reply from Halbro Sportswear
Hi Sheila,
Thank you for your kind 5* review. We're delighted to hear you're pleased with the service we have provided. Thank you for recommending us, we very much appreciate it. Thank you for your order and for your contribution to the MND Foundation.
Halbro Sportswear
Reply from Halbro Sportswear
Hi Glyn,
Thank you for your kind 5* review. We're happy to hear all is well with your recent order for Lincoln RFC. We hope the new items are put to great use. Thank you for your order.
Halbro Sportswear
Reply from Halbro Sportswear
Hi Samantha,
Thank you for your kind 5* review. We're glad you're pleased with the simplicity of the ordering system on our website and you received your item within the estimated timeframe. We hope you love your new Beyond Fitness Training Vest. Thank you for your order.
Halbro Sportswear
Reply from Halbro Sportswear
Hi Graeme,
Thank you for your kind 5* review. We're delighted you have received your order sooner than expected. We hope you love your new MNDF Hoodies. Thank you for your order and for your contribution to the MND Foundation.
Halbro Sportswear
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Reply from Halbro Sportswear
Hi Jonathan,
Thank you for your kind 5* review. We're glad to hear your experience shopping with us was a successful one and we look forward to supplying you again in the future. We hope you love your new MNDF Hoodie. Thank you for your order and for your contribution to the MND Foundation.
Halbro Sportswear
Informed
I received enough updates to be kept informed but not so many to seem like spam!
The hoodie is of great quality and toasty warm, pockets in the kangaroo pocket is a great feature
March 23, 2023
Reply from Halbro Sportswear
Hi Jim,
Thank you for your very kind 5* review. We are delighted to hear you're happy with the communication and updates provided. We are also very pleased to hear you love your new MNDF Hoodie and hope you get great use from it. Thank you for your order and for your contribution to the MND Foundation.
Halbro Sportswear
Reply from Halbro Sportswear
Hi David,
Thank you for your kind 5* review. We are extremely please to hear you're happy with the service and quality we have provided. We hope you get great use from your new MNDF Hoodies. Thank you for your order and for your contribution to the MND Foundation.
Halbro Sportswear
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