Made the order, not sure why it then processed to a different store after purchase to somewhere where there was no stock. But when the fella called to tell me he then also arranged to transfer the ord... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
A little disappointed when I went to collect an item we had ordered and it wasn't in stock. The young lady who served was unbelievably helpful explaining what had happened and the item wasn't in stock... See more
Company replied
Very personable driver who willingly situated my order of sand at my property to accommodate my needs. I received exactly what I ordered in a timely manner and would order again from Haldane Fisher. O... See more
Company replied
Placing my order was pretty straightforward online. Followed on with email confirmation, and second giving its intended delivery slot which fell perfect for me. Delivery was a friendly man crew. Wh... See more
Company replied
Company details
- Building Materials Supplier
- Bathroom Supply Store
- Door Shop
- Garden Building Supplier
- Lumber Store
- Plumbing Supply Store
About Haldane Fisher
Written by the company
Haldane Fisher is one of the leading independent suppliers to the construction industry in the UK and Ireland, serving both trade customers and the general public.
Haldane Fisher is part of the Haldane Group, made up of Haldane Fisher NI, Haldane Fisher UK, Haldane Fisher Isle of Man, GE Robinson & Prowood. Bringing the total number of branches within the Group to twenty-two.
Shop Now
Branch Locator
Open an Account
Contact Us
Contact info
Shepherds Way Carnbane Industrial Estate, Newry , BT35 6QQ, Newry, United Kingdom
- 028 3026 3201
- info@haldane-fisher.com
- haldane-fisher.com
4.4
Excellent
2K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Poor communication.
I ordered via click and collect and received my confirmation email telling me that I would be informed when it was ready for collection. I was not informed. When I rang some days later to query the order, Coleraine branch seemed surprised that I hadn’t called to collect the order and that they had no input to the online orders.
May 27, 2026
Reply from Haldane Fisher
Good Morning Bryan,
Thank you for taking the time to post your review. We sincerely apologise that your experience has fallen short of our usual standards and your expectations.
Please be assured your review has been escalated and we will be in contact with you asap.
Kind Regards
Sandra
Helpful staff and competitive pricing.
May 27, 2026
Reply from Haldane Fisher
Good Morning Bal,
Thank you so much for the 5* review! At Haldane Fisher we believe our customers deserve nothing but the best, and we are committed to delivering just that. We look forward to seeing you again.
Kind Regards
Sandra
Reply from Haldane Fisher
Good Morning Basil,
Thank you for the positive feedback and we are delighted that you enjoyed your experience with Haldane Fisher. We hope to see you back again soon
Kind regards
Sandra
Great service
Very quick service. Didn’t charge me extra for missing my delivery time and redelivered at no extra cost!
May 27, 2026
Reply from Haldane Fisher
Good Morning Shannon,
Thank you for taking the time to leave your Positive feedback. It’s great to hear you have had such a positive experience while shopping with us and we hope to see you again soon.
Kind regards
Sandra
Reply from Haldane Fisher
Good Morning Ricky,
We're glad to hear your collection was quick! We appreciate your positive feedback.
Kind Regards
Sandra
Online order not recommended by me.
Online order not recommended by me.
I placed an order on Tuesday night, but they never ordered the door only on Thursday. Also checked the stock before I ordered the door, it was not correct. They had none on stock.
I assume better a phone order or maybe a collection instead of delivery. 3-5 working days delivery + couple days what you need to count with.
June 1, 2026
Unprompted review
Reply from Haldane Fisher
Good Morning Attila,
We are sorry to hear about the issues with your online order and the stock discrepancy. We appreciate you bringing this to our attention and will review our processes to prevent similar situations.
Kind Regards
Sandra
Reply from Haldane Fisher
Good Morning David,
We're happy to hear you received a good product and on time. We appreciate the kind words.
Kind Regards
Sandra
Delivery driver very helpful more than…
Delivery driver very helpful more than happy with what I bought great service
May 9, 2026
Reply from Haldane Fisher
Good Morning Carol,
We are so pleased to hear you're happy with your purchase and our driver's helpfulness. We appreciate your kind words!
Kind Regards
Sandra
Friendly and helpful service from the…
Friendly and helpful service from the staff. Reasonably priced and great product at a great price 👍🏻
May 8, 2026
Reply from Haldane Fisher
Good Morning Mr McGurk,
We're so glad you had a positive experience with our staff and found our product to be a great value! Thank you for your kind words.
Kind Regards
Sandra
All good kept informed and new what I…
All good kept informed and new what I was collecting when I arrived
May 21, 2026
Reply from Haldane Fisher
Good Morning Rosalind,
We're so glad to hear you had a positive experience and that our communication was helpful. Thank you for your kind words!
Kind Regards
Sandra
I was in Haldane Fisher Ballymena
I was in Haldane Fisher Ballymena. Somehow dropped my mobile and two kind fellows, Mark and David went to no end of trouble to find the owner. You have no idea what their efforts and sincerity means to me. Thank you
May 28, 2026
Unprompted review
Reply from Haldane Fisher
Good Afternoon,
We are so glad to hear about the exceptional assistance you received from our team members. Their dedication to helping you is truly wonderful to hear, and we appreciate you sharing your positive experience.
Kind Regards
Sandra
Reply from Haldane Fisher
Good Afternoon Sonia,
We are glad you enjoyed your experience. Thank you for your positive feedback. we look forward to seeing you again soon.
Kind Regards
Sandra
Friendly and efficient service.
May 6, 2026
Reply from Haldane Fisher
Good Afternoon John,
We are glad you enjoyed your experience. We appreciate your kind words. We look forward to seeing you again soon.
Kind Regards
Sandra
Great to work with
Easy to use website, fast communication from the business to let me know my order was ready. Very helpful and pleasant staff when I called into collect.
May 19, 2026
Reply from Haldane Fisher
Good Afternoon Ruth,
Thank you very much for such a great review! We work really hard to provide best service possible for all our customers and we’re so happy that reflected on your experience with us. We look forward to seeing you again soon.
Kind Regards
Sandra
Ordered bulk bag of bark
Ordered bulk bag of bark. Delivered as requested. Perfect condition
May 15, 2026
Reply from Haldane Fisher
Good Afternoon Rebecca,
We're so glad to hear your bark order arrived perfectly as requested. Thank you for your positive feedback!
Kind Regards
Sandra
Very fast delivery and good service
May 17, 2026
Reply from Haldane Fisher
Good Afternoon Michal,
We're delighted you enjoyed our fast delivery and good service. We appreciate your kind feedback.
Kind Regards
Sandra
Great service
No fuss, ordered online, good price, email next day to say when wouls be delivered, (quicker than delivery estimate at time of order) delivered exactly when said and left neatly in a sensible place.
May 18, 2026
Reply from Haldane Fisher
Good Afternoon Paul,
We are so glad to hear that your online ordering experience was smooth and that your delivery arrived quicker than expected and exactly as promised. Thank you for your kind words! We look forward to seeing you again soon.
Kind Regards
Sandra
Very good airrved on time
May 2, 2026
Reply from Haldane Fisher
Good Morning Mark,
Thank you for the positive feedback and we are delighted that you enjoyed your experience with Haldane Fisher. We hope to see you back again soon
Kind regards
Sandra
Friendly helpful staff
May 17, 2026
Reply from Haldane Fisher
Good Morning Kevin,
Thank you so much for Your lovely review. It’s great to hear you enjoyed your experience with us and we’ll be sure to pass your kind words onto the team. We hope to welcome you back again soon.
Kind regards
Sandra
Everything arrived as advertised in 3-4…
Everything arrived as advertised in 3-4 days. Perfect
May 15, 2026
Reply from Haldane Fisher
Good Morning Kavin,
We're so glad everything arrived perfectly and on time! Thank you for your kind words. We look forward to seeing you again soon
Kind Regards
Sandra
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.