Half Moon Bay Shop Reviews 

1,347
TrustScore 5 out of 5

4.8

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Rated 5 out of 5 stars

I've used this company a couple of times now and never been disappointed. Was purely browsing for Christmas ideas and stumbled across this beautiful star wars messenger bag, and even better it was mas... See more

Rated 5 out of 5 stars

I'm always surprised by the quality and thoughtfulness of Half Moon Bay. Products arrive in immaculate condition, well wrapped without unnecessary plastic. Contents are protected by recycled paper and... See more

Rated 5 out of 5 stars

Saw the Wallace & gromit water bottles in a shop while we where away . Decided to get them , but the que to the till was so long and the girl on there just didn't know what she was about , so took the... See more

Rated 5 out of 5 stars

Very prompt from order to delivery at a time when other companies are having long delays due to COVID 19, fuel crisis, insufficient staff etc. Well done for keeping to your stated timeline. Item bou... See more

Company details

  1. Home Goods Store
  2. Online Marketplace
  3. Pen Store

Written by the company

Home to TV, Film and Popular Culture fans. Half Moon Bay (named after a very laid back surfing town in California) has been working with the biggest and best entertainment studios for a long time and has supplied hundreds of shops around the world with great quality and well designed merchandise, but now you can talk to us in person and direct.


Contact info

4.8

Excellent

TrustScore 5 out of 5

1K reviews

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4.8

All reviews

(1,347)

23 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

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Rated 3 out of 5 stars

Star Wars cereal bowl ,Order arrived in good time and was very…

Order arrived in good time and was very well packaged . Unfortunately there were several very visible scratches on the front and back of the Star Wars bowl so it could be a manufacturing fault but is very disappointing !

June 8, 2022
Half Moon Bay Shop logo

Reply from Half Moon Bay Shop

Hi Merritt, We are sorry to see the bowl hasn't arrived as we would've hoped. Please get in touch with us help@halfmoonbay.co.uk and we will get this resolved for you.
Many Thanks
The Half Moon Bay Team

Rated 5 out of 5 stars

I found the cost of my order was really…

I found the cost of my order was really competitive and the best value online.

The website was easy to use and to place my order.

I was given a tracking number and I received my mug within 2 days.

Excellent service and I would highly recommend

May 16, 2022
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Rated 2 out of 5 stars

Travel cups leaking from top

Travel cups leaking from top. Paid £40 for 3 branded ones thought they'd be good quality paying this much but not...

UPDATE - I have emailed the retailer and have not heard back and not had any assistance.

Reply to retailer: Yes and I replied:

The order number 21318 is in the email I have forwarded to you...

The mugs are leaking from the top when we try to drink.

April 1, 2022
Half Moon Bay Shop logo

Reply from Half Moon Bay Shop

Update - Hi Hussain, We replied to your email 25/05, you may need to check you spam or junk folder.

Hello, We are sorry to hear this. I can't see an email from you in our inbox. Please email us help@halfmoonbay.co.uk and we will be more than happy to try and resolve the situation.

Rated 5 out of 5 stars

I love this shop

I love this shop. Full of lovely, quirky gift ideas for friends and family.
I've never been disappointed with any order I've placed, and will definitely be back again.

March 22, 2022
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Rated 1 out of 5 stars

So I purchased a jaws cup from…

So I purchased a jaws cup from forbidden planet in London while away just three weeks ago the cup is already no good as the sticker has peeled away.I got in touch with the company and was told to get in touch with forbidden planet obviously the company have no issues selling very low quality merchandise that lasts a few washes all in all 1 star is way too many only recommendation would be too not purchase anything from these.

March 21, 2022
Unprompted review
Half Moon Bay Shop logo

Reply from Half Moon Bay Shop

Hi Andy, Sorry to see you have left this review. It is our part of our policy that we ask customers who haven't purchased directly online with us to contact the original point of purchase in the hope they will be able to help in the first instance. We pride ourselves on the quality of our products and would not expect this to happen with one of our mugs. Please do get back in touch if you do not receive a response from Forbidden Planet.
Regards

The Half Moon Bay Team

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Rated 5 out of 5 stars

Great price and customer service!

I needed to replace my son's ornament that I'd broken. I was able to find it here at half price and minimal shipping costs.
My son decided he didn't want it. Half moon refunded me in less than an hour!! Brilliant product, services and kindness. Thanks!!

March 14, 2022
Unprompted review

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