Hallmark Cards UK Reviews 

2,195
TrustScore 4.5 out of 5

4.5

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Rated 5 out of 5 stars

Bit difficult to navigate the site. Limited high end cards. Rather too many cards to personalise so was unable to purchase a niece birthday card.. What i did order was well packaged. Not over kill. N... See more

Rated 4 out of 5 stars

I’m giving this 4 stars overall. Delivery was quick and the cards themselves were great quality. However, I ordered two cards and they arrived in separate packaging, and one of them was missing its... See more

Rated 5 out of 5 stars

I ordered the LEGO® Birthday Gift Wrap Pack Bundle, and I’m beyond impressed! The delivery was unbelievably fast, and the quality of the gift wrap, stickers, and cards is excellent. The design is so c... See more

Company replied

Rated 5 out of 5 stars

I know that Hallmark are a very reliable company that I've known from being a child, their greetings cards are well known with many occasion choices & very good value & quality... I ordered a pair of... See more

Company details

  1. Greeting Card Shop
  2. Gift Shop
  3. Gift Wrap Store

About Hallmark Cards UK

Written by the company

hallmark

At Hallmark, we really do believe that when you care enough, you can change the world.

A family-owned business, our story began over 100 years ago when 18-year-old JC Hall arrived in Kansas City, Missouri and started our company, with nothing but two shoeboxes full of picture postcards and an unwavering entrepreneurial spirit.

His passion lives on today in everything we do and just like the young JC Hall we never forget that the reason we’re here is to help people connect, celebrate the special moments in their lives, share their feelings and to put our stamp on the world.

From greeting cards to gift bags and wrapping paper to cuddly toys and collectible ornaments we’ve got so many wonderful ways to help you celebrate life and connect with the people who matter to you. And so many ways to help you show support in life’s more difficult times too!

Plus, as a paper-based company, we know that we quite simply couldn’t do what we do without the resources provided by our amazing forests and, because we recognise our impact on the planet, as well as being committed to creating the very highest quality products we are also committed finding new ways of doing things and to leading our industry in environmental excellence.


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

2K reviews

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No recent history of asking for reviews

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4.5

All reviews

(2,195)

14 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

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Rated 5 out of 5 stars

Bit difficult to navigate the site

Bit difficult to navigate the site. Limited high end cards. Rather too many cards to personalise so was unable to purchase a niece birthday card.. What i did order was well packaged. Not over kill. No bent or damaged cards. I paid extra for the tracking service because our post is terrible
Received in a good time frame and would definitely consider using the online service again - depending on cost and available selection.

February 10, 2025
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Rated 1 out of 5 stars

Still waiting for card to arrive

Still waiting for card to arrive! Card was to arrive Feb 10 and it’s Feb 16– no valentines card for our Granddaughter yet!
Apparently still at some postal stop along the way. Never again.

February 11, 2025
Hallmark Cards UK logo

Reply from Hallmark Cards UK

Hello,

Thank you for leaving a review and making us aware of this. If you could contact us with the details of your issue via email at Customersupport@hallmark.co.uk we will happily look into this for you. Please mention 'Trust Pilot' in the subject so we are able to find you faster!

Kind regards, The Hallmark Team

Rated 5 out of 5 stars

There’s a great selection of cards…

There’s a great selection of cards available online from Hallmark. Very good quality, beautifully decorated and just what I was searching for. My order was sent promptly, received on time, and I am very happy with the cards. Thank you.

February 3, 2025
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Reply from Hallmark Cards UK

Hello Janette

We're delighted to hear that you are such a big fan of our products, thanks for sharing your experience!

Kind regards

The Hallmark Team

Rated 5 out of 5 stars

Valentines card

I bought a Valentine’s card recently. It arrived very quickly and it looked as good as it did on the web site .

February 11, 2025
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Reply from Hallmark Cards UK

Hi Angela,

We are very pleased to hear you loved your order, thanks for sharing!

Kind regards

The Hallmark Team

Rated 5 out of 5 stars

Arrived on time

Arrived on time. Nice large card. Good to still be able to get Forever Friends cards.

February 11, 2025
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Reply from Hallmark Cards UK

Hello Elizabeth,

Thank you for taking the time to share such a lovely and positive review with us :)
Kind regards

The Hallmark Team

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Rated 5 out of 5 stars

Good experience with ordering and delivery

Easy to place order on line arrived in plenty of time for Valentine’s Day! Well done 👍

February 11, 2025
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Reply from Hallmark Cards UK

Hi Ruby,

It's wonderful to hear you found our website easy to use and you received your order quickly, thanks for sharing :)

Kind regards

The Hallmark Team

Rated 1 out of 5 stars

Didn't deliver the item

February 11, 2025
Hallmark Cards UK logo

Reply from Hallmark Cards UK

Hello,

Thank you for leaving a review and making us aware of this. I can see you contacted us previously regarding this and the shipping was refunded. If you could contact us again at Customersupport@hallmark.co.uk we will happily look into this for you. Please mention 'Trust Pilot' in the subject so we are able to find you faster!

Kind regards, The Hallmark Team

Rated 1 out of 5 stars

Read the small print

Ordered a card and paid extra for 48 hour delivery. It 5 days to arrive. Didn't realise, but wa pointed out by Hallmark, they even have small print for postage saying it can take longer than 48 hours. Lesson learnt....will support my high street instead of doing it online!

February 11, 2025
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Reply from Hallmark Cards UK

Hello Simon,

We are sorry to hear that your order didn't arrive when you expected it to. All of our delivery expectations are in the Delivery section of our website. The last postage dates for Valentines were also listed on the home page of our website.
I can see that your order was delivered within the timeframe for delivery. We apologise this was not satisfactory to you.

Kind regards, The Hallmark Team

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Rated 5 out of 5 stars
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Reply from Hallmark Cards UK

Hi Morris,

We're delighted to hear you are really happy with your card and would recommend Hallmark, thank you for sharing your experience with us :)

Kind regards

The Hallmark Team

Rated 5 out of 5 stars

Good selection

Good selection, good prices and fast delivery

February 10, 2025
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Reply from Hallmark Cards UK

Hello Alan,

Thank you for taking the time to share such a lovely and positive review with us :)
Kind regards

The Hallmark Team

Rated 4 out of 5 stars

Fantastic Hallmark done Great!!!

Great!!!! Mickey Mouse Birthday Card!!! for my Nephew's 5th birthday!!!!

February 10, 2025
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Reply from Hallmark Cards UK

Hello Claire,

Thank you for taking the time to share such a lovely and positive review with us :)
Kind regards

The Hallmark Team

Rated 5 out of 5 stars

Valentines card

Easy to order and prompt delivery. All in all a good service, would use them again

February 10, 2025
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Reply from Hallmark Cards UK

Hi Jacqueline,

It's wonderful to hear you found our website easy to use and you received your order quickly, thanks for sharing :)

Kind regards

The Hallmark Team

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Rated 5 out of 5 stars

Good service brilliant product

Good service brilliant product

February 10, 2025
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Reply from Hallmark Cards UK

Hi Linda,

We are very pleased to hear you loved your order, thanks for sharing!

Kind regards

The Hallmark Team

Rated 5 out of 5 stars

Pop Up Peanuts Valentine Card

Love Hallmark,always have great cards, love the Peanuts Collection, bought a pop up Peanuts Valentine Card for my partner, quick delivery, well packaged, he loved it!
Thankyou.

February 10, 2025
Hallmark Cards UK logo

Reply from Hallmark Cards UK

Hello Bernadette,

We're delighted to hear that you are such a big fan of our products, thanks for sharing your experience!

Kind regards

The Hallmark Team

Rated 5 out of 5 stars

Great!!!

Great card delivered safely on time

February 10, 2025
Hallmark Cards UK logo

Reply from Hallmark Cards UK

Hello Andrew,

Thank you for taking the time to share such a lovely and positive review with us :)
Kind regards

The Hallmark Team

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