I absolutely love these silver hoop earrings. They are exactly as described and at a really affordable price. You can really trust this business and I wouldn’t hesitate to recommend them to anyone a... See more
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Review summary
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I purchased Halo's London Mens Double Skull head bracelet. Firstly I must congratulate this company for the workmanship with which they have crafted the item. Not only is it genuine Stainless Steel b... See more
Company replied
Absolutely chuffed with my new earrings. They arrived fairly quick even though they came from China. Real silver and exactly the same, perfect quality earrings sold by a big brand for about 10 times... See more
I have recently dealt with Halo’s customer service department. It was regarding a pair of earrings I was bought for Mother’s Day. I was struggling to clip them in due to the diameter size of the ho... See more
Company replied
Company details
Written by the company
Halos london is an online jewellery retailer that specialises in Earrings, Necklaces and Bracelets for both men and woman. We have warehouses located in London, France and China and deliver to the whole of Europe. Discover our range of jewellery and enjoy everyday low prices!
Contact info
SE24 0BP, London , United Kingdom
- Info@haloslondon.com
- haloslondon.com
4.3
Excellent
196 reviews
Replied to 100% of negative reviews
Typically replies within 24 hours
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See how their reviews and ratings are sourced, scored, and moderated.
I love these white gold hoops .
I love these white gold hoops .. perfect size and not flimsy but solid . They look great and I definitely won’t be losing them with the safe closures.
April 5, 2026
Unprompted review
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I bought a huge necklace of Halo
I bought a huge necklace of Halo, postage was super fast, delivery was first class. The necklace is amazing. I will definitely be buying from again and will be telling all my friends and family to check them out. There customer service was first class
March 6, 2026
Unprompted review
Great customer service
Great customer service, very helpful. Lovely rosary delivered at a nice price too.
Recommend Halo's
March 26, 2026
Unprompted review
Fabulous, beautiful mens jewellery.
Fast delivery and great customer service
March 20, 2026
Unprompted review
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lovely earrings at a great price,l…
lovely earrings at a great price,l would deal with this business again
March 5, 2026
Unprompted review
Reliable and trustworthy
Bought some silver hooped earrings from them and they were really nice and good value too. The whole buying experience was very easy, no issues and they were well packaged for a quick delivery.
Great customer service. Great little company.
No hesitation in recommending them.
February 16, 2026
Unprompted review
Fantastic snake bangle
Fantastic snake bangle, great quality amazing value for money, you won't be disappointed.
March 5, 2026
Unprompted review
Silver Earings
Great little business..Good customer service ..Quick delivery..Highly recommend..
February 24, 2026
Unprompted review
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Great quality and price
Bought the 18ct gold basket earrings as they looked so similar to a pair I was given as a gift from a family member abroad but I sadly lost one of them. So I was really pleased to have discovered Halo’s! Excellent price and great quality, the clasp is sturdy. Very fast delivery and good packaging as well.
November 26, 2025
Unprompted review
Well chuffed with my new earrings
Absolutely chuffed with my new earrings. They arrived fairly quick even though they came from China. Real silver and exactly the same, perfect quality earrings sold by a big brand for about 10 times the price.
The site also gave me the option of a pair of free earrings, which arrived first cos I think they were sent from the UK.
Definitely recommend.
January 16, 2026
Unprompted review
Good service and product
Bought a silver and black stud for my son for Christmas. He loves it. Very happy with service and product. Thank you ☺️
December 15, 2025
Unprompted review
WORSE COMPANY I HAVE EVER ORDERED FROM FROM INTERNET BUYER BEWARE
I ordered two bracelets. I paid £60. I received one bracelet. I then contacted the company , they asked for photographs I sent your photographs. I also sent them numerous emails , messages. I asked them to phone me ,they’re still not giving me a refund. I’m going through the bank to get a refund. Be aware of this company. Do not buy they rip you off. I ordered two bracelets only received one and they won’t give me a refund cause they don’t believe it. It was packed wrongly in China.
Got reply from company even after sending photos and emails, they say this is not proof, seems their stock answer when they don’t want to admit mistakes, going through fraud department at bank to recoup my money
December 19, 2025
Unprompted review
Reply from Halo’s London
We’re sorry to hear you’re unhappy with your experience.
We investigated this matter thoroughly by reviewing our order records, dispatch confirmation, courier tracking, and delivery proof. Our records confirm that the order was dispatched in full and delivered to the address provided.
We requested supporting information in line with our standard review process and responded to all correspondence. As no evidence was provided demonstrating an error at dispatch, we were unable to issue a refund.
We always aim to resolve issues fairly and transparently and will continue to cooperate fully with any formal review by the payment provider.
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Perfect jewellery gift.
Perfect jewellery gift.
Presentation delivery and service very good.
December 23, 2025
Unprompted review
Reply from Halo’s London
Thank you so much. We are glad you were pleased with your purchase and we’re kind enough to take time out to share your experience with others on trust pilot. Hope you return to our store soon :) Halos London customer care team Www.haloslondon.com
Ordered some rose gold hoop earrings…
Ordered some rose gold hoop earrings for my daughter’s birthday. Excellent item and delivered very quickly, my daughter loves them thank you
December 9, 2025
Unprompted review
Reply from Halo’s London
Thank you so much. We are glad you were pleased with your purchase and we’re kind enough to take time out to share your experience with others on trust pilot. Hope you return to our store soon :) Halos London customer care team Www.haloslondon.com
Avoid these scammers!
Avoid these scammers!
I ordered 2 items in October, received one item only in November, have been emailing them since with no response. I’ve used all possible channels from customer service email to the chat on their website to IG. No response!
They’ll take your money and ghost you, be warned.
Update: after posting this review they have responded and issued a refund
November 9, 2025
Unprompted review
Reply from Halo’s London
Hi Reem,
Thank you for taking the time to leave a review.
We’re sorry for the frustration caused by the delay in responding to your earlier messages. After reviewing your order, we identified that one item could not be dispatched due to a delivery issue. As soon as this was brought to our attention, we responded via Instagram and processed a full refund for the missing item, which you later confirmed had been received.
We acknowledge that our response time on this occasion did not meet the standard we aim to provide, and we apologise for that. However, we would like to clarify that the matter was resolved promptly once contact was established, and no funds were retained for the undelivered item.
We appreciate your update noting that a refund was issued and remain committed to improving our communication going forward.
Kind regards,
Halo’s London Customer Support
Bought these beautiful earrings as a…
Bought these beautiful earrings as a gift and I am sure she will love them as much as I do they arrived beautifully packaged they are such good quality and value I will definitely buy from this company again they have such lovely quality pieces something for everyone
December 10, 2025
Unprompted review
Reply from Halo’s London
Thank you so much. We are glad you were pleased with your purchase and we’re kind enough to take time out to share your experience with others on trust pilot. Hope you return to our store soon :) Halos London customer care team Www.haloslondon.com
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It’s the 3rd time I have purchased from…
It’s the 3rd time I have purchased from Halo’s and they have always been very good. The earrings are of good quality and a very good price. Packaged well and sent quickly. I will definitely buy from them again.
November 23, 2025
Unprompted review
Reply from Halo’s London
Thank you so much. We are glad you were pleased with your purchase and we’re kind enough to take time out to share your experience with others on trust pilot. Hope you return to our store soon :) Halos London customer care team Www.haloslondon.com
Sapphire bracelet
A fantastic looking bracelet and I'm really happy with it and very fast delivery as well 😃 Many thanks
December 10, 2025
Unprompted review
Reply from Halo’s London
Thank you so much. We are glad you were pleased with your purchase and we’re kind enough to take time out to share your experience with others on trust pilot. Hope you return to our store soon :) Halos London customer care team Www.haloslondon.com
Fake silver drop shipped from china
I specifically bought from a jewelry shop to ensure I bought genuine silver but unfortunately what I received was just fake stuff drop shipped from china for 4x the price. Contacted the company but received no reply at all. Luckily PayPal refunded me promptly. Avoid unless you want temu quality and delivery times for 4x the price.
December 2, 2025
Unprompted review
Reply from Halo’s London
Hi Em,
Thank you for leaving your feedback. We’re sorry to hear you’re unhappy with your experience, and we would like to clarify a number of important points for accuracy.
Your order was delivered successfully, and it included both the item purchased and the complimentary free-gift you selected at checkout. At no point did we receive an email, message, or return request from you. All customers are able to start a return instantly through our online returns portal by entering their order number and email address, and our team is on hand to assist if needed.
Instead of contacting us or initiating a return, a PayPal dispute was opened immediately. This meant we had no prior opportunity to resolve your concerns directly, assess the item, or arrange a return in the usual way.
It is also important to clarify that PayPal has not issued you a refund, contrary to what has been stated. The case remains open and under review (until the 10th of December) and PayPal is currently assessing the evidence we have provided showing that no attempt was made to contact us or start a return through the correct channel.
We take product authenticity seriously and work only with verified, long-standing suppliers, supported by the required compliance documentation. Had the returns process been followed correctly, we would have been able to investigate your concerns promptly and professionally.
We remain available to resolve this through the proper process and encourage you to reach out if you would like assistance.
— Halo’s London
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